Jayson was responsive and dealt with my enquiry without making too much of an issue. He listened and acted to ensure the problem was resolved within 24 hours
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The search for a good rate was straightforward and successful. Search criteria were good for finding the deal I wanted. What is really good, is the quick and extensive help I received when I gave fe... See more
Company replied
So refreshing to book a hire car on a simple, straight forward website. Major car hire companies should take a lesson from Vroom as their websites are anything but easy to navigate! I know who I will... See more
Company replied
I was trying to book a car online. I was to be dropped at Darwin airport to pick it up, but your booking form would not allow me to go ahead as it required details on an incoming flight. Rang and spok... See more
Company replied
Company details
Information provided by various external sources
We provide the easiest way to compare and reserve cheap car rentals. We compare car hire in Australia and around the world. We are focused on customer care, innovation, and providing the cheapest car rental rates from our industry partners: Avis, Hertz, Budget, Thrifty, Europcar, Enterprise.
Contact info
4.6
Excellent
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Got me deal when all was lost when…
Got me deal when all was lost when everything and one was booked out. We are indebted!!
August 6, 2018
Unprompted review
Reply from Vroomvroomvroom
Hi there! Thank you for your review and for choosing VroomVroomVroom. We hope we can help with your next car rental. Cheers, Julia
Excellent and prompt service answered…
Excellent and prompt service answered my question very satisfactorily.
May 2, 2018
Unprompted review
Reply from Vroomvroomvroom
Hi Tony!
Thanks for taking the time to leave us a review! We are glad you've had a great experience. Happy travels!
- Jess
Polite, Professional and Efficient
Vicki made booking really easy. She was polite, efficient and clarified a couple of issues of concern. And we got a great deal !!
February 8, 2018
Unprompted review
Reply from Vroomvroomvroom
Good afternoon Jackie. Everyone is so helpful because we have the best customers! We hope we can help with your next car rental. Cheers, Julia.
Quick and very helpful.
February 6, 2018
Unprompted review
Reply from Vroomvroomvroom
Hi Elena! Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. See you on the road! Julia
Helpful, great deals
Helpful, easy to deal with and great deals - an excellent company to deal with and Vicki was a great help
February 2, 2018
Unprompted review
Reply from Vroomvroomvroom
Hi Paddi. Thanks for taking the time to write a review. We will pass this feedback onto Vicki and are very happy she was able to be a great help. Thanks Tia.
good explanation of making a booking.
December 12, 2017
Unprompted review
Reply from Vroomvroomvroom
Thank you Teresa! Your positive feedback will be passed onto our team. Thanks for booking with VroomVroomVroom! Cheers, Julia.
Reply from Vroomvroomvroom
Good morning! We appreciate you taking the time to give us some positive feedback. Thanks for booking your car with us. Cheers, Julia.
Excellent service
Excellent service, Had to change names on this booking and it was done in a couple of minutes!! Awsome
November 29, 2017
Unprompted review
Reply from Vroomvroomvroom
Great to hear from you Trudy! We are glad you have had a good experience. See you on the road! Julia.
Outstanding customer service!
I was very impressed with the customer service I received from Riz. She was lovely to chat too and helped me find the appropriate vehicle for my hubby and I for our trip to see my new grand daughter! Thanks Riz.. you made me smile!
October 10, 2017
Unprompted review
Reply from Vroomvroomvroom
Thank you for your feedback Kerri. We are happy Rizza was able to assist you and make you smile :) We will pass your feedback onto her. Cheers Gilbert
The chat representative
The chat representative, Rizza, made my car hunt extremely easy. Great service and very knowledgeable. Thank you!
October 6, 2017
Unprompted review
Reply from Vroomvroomvroom
Good Morning. Thanks so much for your positive review. I will pass your feedback on to the team. Thanks, Jess.
Excellent service +++
September 27, 2017
Unprompted review
Reply from Vroomvroomvroom
Good afternoon! Thanks for giving us your feedback. Cheers, Jess.
Easy to use
Easy to use, quick support and good prices, also insurance is cheaper.
September 22, 2017
Unprompted review
Reply from Vroomvroomvroom
Hi George. Thanks for for giving us your feedback. It's great to hear that you enjoyed your experience with VroomVroomVroom. Cheers, Jess.
Have used Vroom before
Have used Vroom before, always excellent. I needed some questions answered and some advice for my latest reservation, Riz sorted it all out for me. Outstanding!
September 15, 2017
Unprompted review
Reply from Vroomvroomvroom
Good morning. Thanks for giving us your feedback - we are glad to hear that you had a great experience. Have a wonderful day! Jess.
had to hire a car due to flight …
had to hire a car due to flight cancellation, Riz helped me get a decent car with a very decent price and also answered all my queries. Riz is a star
September 13, 2017
Unprompted review
Reply from Vroomvroomvroom
Good afternoon! Thank you for your review and for choosing VroomVroomVroom. Yes, Riz is our star 😀 I’m so happy that you enjoyed our service. Have a great day, Julia.
Today I was served by both Patrick & …
Today I was served by both Patrick & Vicki.
Their respond & service were swift. With these, any enquires or mistakes made on our booking, there is someone there to assist. Good.
Thank you & keep up the good work.
July 3, 2017
Unprompted review
Reply from Vroomvroomvroom
Hi Joe! Thanks so much for your wonderful comments. We are glad you have had a good experience. Let us know if there is anything we can help you with. See you on the road! Julia
Reply from Vroomvroomvroom
Woohoo! It's wonderful to hear that you have enjoyed booking with VroomVroomVroom. We hope to hear from you again! Cheers, Julia
The online chat helped a lot with my …
The online chat helped a lot with my booking! Very fast and easy..
June 27, 2017
Unprompted review
Reply from Vroomvroomvroom
Thank you! It's always fantastic to hear that customers have enjoyed booking with us. We hope we can help with your next car rental. Cheers, Julia
Excellent on-line help faster than the phone!
Jen was friendly and eager to help in an immediate manner. It's a pleasure to receive such great support online!
June 26, 2017
Unprompted review
Reply from Vroomvroomvroom
Dear Traveler! Thank you for your review and for choosing VroomVroomVroom. I’m so happy that you enjoyed our service. See you on the road! Julia.
the customer service is great and …
the customer service is great and helpful!
June 23, 2017
Unprompted review
Reply from Vroomvroomvroom
Hi Tony! Everyone is so helpful because we have the best customers. We hope we can help with your next car rental. Julia
Thank you for your quick reply real …
Thank you for your quick reply real time!
June 20, 2017
Unprompted review
Reply from Vroomvroomvroom
Hi Shingi - glad we were able to efficiently help you. Cheers Tia.
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