VWFS Rent-a-Car - Cramlington Reviews 

Nice nearly new van. Happy to extend rental at short notice. Nice premises to collect from.Reasonably priced too.

Brand New Car, we travelled all the way from the Toon to Cornwall, then to Norfolk and back to Newcastle, and we only used 2 tanks of fuel in full AC and 6 people on board! Skoda Kodiaq, what a car, wonderful service by the company as well.

Excellent friendly professional helpful staff, made the whole experience brilliant. Would recommend to anyone.

Really good rental, excellent staff, great van hire, and really good price. I’ll definitely use again when I need a van.

Excellent customer service and support from the start. This continued when I went to collect the vehicle, because of the completing of your standard paperwork online going into the branch and collecting the vehicle was very quick and straightforward.

Needed to extend the term of hiring towards the end of the agreement, this was a very easy process with yet more wonderful customer service. Happy friendly customer service advisors made the whole process stress free and easy.

I would definitely recommend and happily use again.

Easy pick up / drop off, good hire price and lovely car

7th time I’ve hired from this branch of Pullman group car hire, as always a smooth and hassle-free process.

Good price especially with the included insurance. Easy pick up and drop off. Clean car with ran well. I’d definitely rent from them again. One negative, the verification process supposedly to speed up pick up became a nuisance with being asked to share sensitive information over non secure email. This needs improvement.

Brilliant service, fantastic hire car. Lovely to drive

Excellent service

Great efficient service, prompt and hassle free. Car was lovely and clean. Would definitely use again.

Very grateful to Shahkiel for clearing up some misunderstanding and ensuring a positive experience with the company. All in all ended up being a great experience. Really efficient pick up and drop off, lovely staff at the garage and lovely staff on the phone. Shahkiel made sure everything went smoothly and I knew what to expect on returning the vehicle. Quick friendly and professional response to my queries and I’d definitely recommend for value for money.
Thanks again and see you soon 😊

Renting with VWFS Rent-a-Car was so simple and hassle free, not to mention a better price than rental companies I’ve used religiously in the past.

I mostly dealt with Shak who took care of everything, and the staff I spoke to when I called & collected the car were helpful and friendly.

The car was exactly as described, ready for me getting to the dealership and the check in & out process was very easy.

Would 100% recommend and will use again.

Everything went very smoothly. Staff very helpful & friendly. Car was spotless. Very happy. Would use again.

Excellent
Great friendly service. High quality car and very efficient in pick up and drop off. Highly recommend.

Claire is fantastic to deal with. Nothing is a problem that she can’t solve. I phone before I leave Australia and it’s all ready to go when I turn up in Cramlington. I wouldn’t go anywhere else.

I found renting a car through this branch an absolute breeze, from start to finish, the staff were so polite and very helpful, they explained everything, I would whole heartedly recommend this service to anyone looking to hire a vehicle. 5 star 🌟 service. Thank you Skoda.

Exceptional all round service.
Clare and the team are a joy to work with.

Yet again, outstanding customer service - very friendly, professional and always going the extra mile!
The whole experience, from start to finish, was so easy and hassle-free. They put the customer, and their needs, at the centre of things, which, from my experience, is in contrast to most other car rental companies.

Very straightforward booking the car on line, then when picking the car up from Pulman Skoda Cramlington the service was excellent, a very pleasant experience so will be definitely renting a car from this location again, also the rental cost was very competitive with no hidden extras all in all 5 star service.