VWFS Rent-a-Car - Leeds Reviews 

146
TrustScore 5 out of 5

4.8

D. M. Keith SKODA Leeds, Thwaite Gate, LS10 1DY Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

Claire provided an excellent vehicle hire service—professional, reliable, and very easy to deal with. She was friendly, approachable, and always quick to respond, making the whole process stress-free.... See more

Company replied

Rated 5 out of 5 stars

Abdul was brilliant! Smooth handover, professional and very friendly and honest. Quick process and very competitive. Also like that you are guaranteed the car you book, whether that be fabia, scala, O... See more

Rated 5 out of 5 stars

Great service start to finish. Decent car too. Small issue with sensor on windscreen fluid as kept telling it’s ostensibly empty despite refilling but really no big deal really. they understood it’s a... See more

Company replied

Rated 5 out of 5 stars

I booked a car over the phone and collected it from Clare at the desk she was very kind she made everything easy and simple. The car was nice and affordable.

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • D. M. Keith SKODA Leeds, Thwaite Gate, LS10 1DY, Leeds, West Yorkshire, United Kingdom

  • 0113 2771777

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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4.8

All reviews

(146)

836 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service, clean cars and easy to rent..

I have been using VWFS everytime I travel. I’ve always found it difficult renting a car from other companies but could not believe how simple and straight forward (no stress) it was here. Excellent service by Shairaz and really gave the best customer experience! This is and always will be my go to place to rent a car. Hassle free and have always been provided with great (& clean) cars. Thank you Shairaz for providing excellent service and excellent cars. Keep it up- will see you soon as I am planning my next journey!

April 15, 2022
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Thanks for the great review Sana! :)

Rated 5 out of 5 stars

A change for the better

I cross the Atlantic several times a year to visit family. I normally rent a car at Manchester airport and drive jet lagged through morning rush hour traffic home to Leeds. This time I decided to go by train and rent locally, a much better idea and my "go to" from now on. VWFS was a breath of fresh air in comparison to
the sharks at the airport. Significantly cheaper, local and convenient, no high pressure insurance pitches and recognition that my credit card covers most of the insurance extras.
Service was quick, friendly and hassle free. Return the same. Highly recommend, especially for longer term rentals

April 7, 2022
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Thanks Eric for the great feedback!

Rated 5 out of 5 stars

10/10 excellent customer service skills presented!!

Excellent customer service presented by representative at the Leeds branch. He worked us through the whole procedure and made it simple for us to hire the vehicle. Definitely I would recommend to everyone.

April 7, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks Abbass! :)

Rated 5 out of 5 stars

VWFS rent a car -Leeds

Came across VWFS rent a car as I was looking around for the best priced. I was extremely pleased with how efficient the whole process was. Shairaz helped me from the start and ensured I was provided with a car suitable for my needs. This is my go to place as I am always pleased with exceptional service provided by Shairaz.

April 7, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks Sarish, lovely to hear! :)

Rated 5 out of 5 stars

excellent service!

I've used VWFS rent a car a few times at short notice and service has been fantastic each time! from the booking to the end the whole process has been smooth, Shairaz was very accommodating, the prices are very competitive and the cars have been in good condition! I would definitely use them again!

March 29, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thank you, that's great to hear!

Rated 5 out of 5 stars

Great service

Great service, local & competitive. Hassle free to get going and to hand back.

February 8, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks Alistair for your feedback :)

Rated 5 out of 5 stars

Very recommended!

Very pleased with the service. Competitive price. Good car. Deposit refund only need one day to my bank account. Recommended!

January 6, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks Yanto! :)

Rated 5 out of 5 stars

Great service and no hidden costs

Great service and no hidden costs.
Shairaz Saleem at the Leeds branch was easy to contact, professional and very personable. Will definitely use again.

January 6, 2022
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Hi Alison, that's great to hear, thanks for leaving a review!

Rated 5 out of 5 stars

Super efficient and professional experience.

I had a pleasant experience with the entire process of booking, delivery, and the return, Shiraz is an absolute gentleman and the entire process was seamless, needless to say, the Vehicle itself was spotless and almost brand new, that was a pleasant surprise. Overall this was an amazing experience.

December 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Easy pick up and drop off. Friendly service from Shairaz right from the booking through to the completed rental. Highly recommend!

December 25, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, really pleased with the overall experience. Dealt with Shairaz who is very pleasant and made the whole experience easy and straightforward. Been a regular enterprise customer for rentals but will definitely be switching over to skoda rentals in future.
Thank you

December 20, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks fantastic to hear Amnah, thank you for taking the time to leave us the feedback!

Rated 5 out of 5 stars

Good prices for rentals

Good prices for rentals, easy to arrange and collect, nice staff. Will hire again.

December 16, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

That's great to hear. Thanks Eddie! :)

Rated 5 out of 5 stars

Will come back!

Customer service was excellent, friendly and helpful. Highly professional. We were very happy with the vehicle provided, drives well and good fuel economy. Very easy handover.

December 14, 2021
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Thanks very much for your review :)

Rated 5 out of 5 stars

The service here at VWFS rent a car has…

The service here at VWFS rent a car has got to be one of the best I’ve ever experienced. Very efficient at what they do and always look after you. Would definitely highly recommend; definitely coming back for another vehicle when required.

November 16, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Hi there, thanks for leaving us this feedback. That's great to hear!

Rated 5 out of 5 stars

Excellent service

Hired a car for the day,the process was very easy from start to finish, the car was excellent a pleasure to drive and well maintained not like some other cars from other car rentals companies.
I will go back here without any hesitation if I need to hire a car. 5 Stars

October 15, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Amazing. thanks Mark - see you again soon!

Rated 5 out of 5 stars

I was really impressed with the service…

I was really impressed with the service from start to finish. I ordered the hire car on the Sunday evening and collected it Monday morning. The service online and in the dealership was effective and efficient and I was on my way within 20 mins. When I returned the vehicle they were more than accommodating when I was running late and again, handing the car back was fast and efficient. I would certainly use VWFS rent a car again without any hesitation.

September 15, 2021
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Amazing to hear, thanks Alison!

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