VWFS Rent-a-Car - Leeds Reviews 

146
TrustScore 5 out of 5

4.8

D. M. Keith SKODA Leeds, Thwaite Gate, LS10 1DY Leeds, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Claire provided an excellent vehicle hire service—professional, reliable, and very easy to deal with. She was friendly, approachable, and always quick to respond, making the whole process stress-free.... See more

Company replied

Rated 5 out of 5 stars

Abdul was brilliant! Smooth handover, professional and very friendly and honest. Quick process and very competitive. Also like that you are guaranteed the car you book, whether that be fabia, scala, O... See more

Rated 5 out of 5 stars

Great service start to finish. Decent car too. Small issue with sensor on windscreen fluid as kept telling it’s ostensibly empty despite refilling but really no big deal really. they understood it’s a... See more

Company replied

Rated 5 out of 5 stars

I booked a car over the phone and collected it from Clare at the desk she was very kind she made everything easy and simple. The car was nice and affordable.

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • D. M. Keith SKODA Leeds, Thwaite Gate, LS10 1DY, Leeds, West Yorkshire, United Kingdom

  • 0113 2771777

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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4.8

All reviews

(146)

846 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent job D M Keith

Excellent service. Considerably better value than the usual rental companies. Free upgrade to boot. Very satisfied and will definitely use again.

September 15, 2021
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Thanks David! :)

Rated 5 out of 5 stars

Hired a Fabia for a week

Hired a Fabia for a week, great little car, excellent MPG, and the hire cost was very competitive! Pick up and drop off was kept simple and quick! The staff were helpful and efficient!

September 7, 2021
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Thanks Nick, for the great feedback :)

Rated 5 out of 5 stars

Skoda Karoq- 9 days

Rented a Skoda Karoq for the NC500 for 9 days. Excellent service from the Leeds branch during pick up and return.
Car was clean and was a very comfortable drive throughout the journey.
Prices are very reasonable compared to other car hire companies.
Will definitely be hiring from here again and recommend to others.

August 28, 2021
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Thank you very much, that's great to hear.

Rated 5 out of 5 stars

Brilliant

The car was exactly what we needed, even got a free upgrade to a bigger model. Service was brilliant, will definitely use again. Thanks

August 28, 2021
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Great thanks for your review, Cam!

Rated 1 out of 5 stars

I bought an ex-demo 21 plate octavia a…

I bought an ex-demo 21 plate octavia a month ago.
All went fine and contact was regular and timely. After a couple of days owning the car I noticed a few items missing, mainly boot stuff like cargo nets etc and the world famous Skoda umbrellas
I emailed the sales guy to inform him twice with no response.
I rung twice and left messages for him to get in touch. No response!!!
I then emailed Skoda UK, they said they can’t get involved at a sales level and forwarded my complaint to the dealership and you guessed it,…. No response
I rung a third time after 3 weeks of no response and spoke to a guy in the service department and he assured me he would pass on my details and concerns….. no response
They are 50 miles from me and it looks like I’m going to have to drive over there and kick up a fuss I’m not a happy customer and they won’t be getting any of my business in the future

August 27, 2021
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Hi there Alan, this is the page for Rent-a-Car which only deals with the rental side of the business for Volkswagen Financial Services. If you have any concerns, Skoda UK will be able to help. Thanks!

Rated 5 out of 5 stars

Very happy with everything

Very happy with everything - would definitely book again.

August 20, 2021
Unprompted review
VWFS Rent-a-Car - Leeds logo

Reply from VWFS Rent-a-Car - Leeds

Thank you for your review!

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