VWFS Rent-a-Car - Liverpool Reviews 

Megan on rentals was great, will definitely be back.

Best rental company around! The service you receive and the cars that are available are amazing! Megan is amazing to deal with and will always go above and beyond. Friendliest and easiest service about, I recommend megan and VWFS rent a car to everyone now!

I want to express my sincere appreciation to Megan for the exemplary service she has provided through VW Car Hire, particularly her helpfulness in arranging the vehicle extension and the excellent quality of the car supplied. I recommend the service that is provided.

Megan was an excellent rep, she is knowledgeable, helpful and was great to deal with. I rented a car for a few months and the experience was great.

We have rented here before and again the standard of service is amazing. good communication, car was exactly as described and in amazing condition and collection and drop off were seamless. Megan has been a complete superstar! Thankyou

Really appreciate the help of Megan and team. I had an issue with my car- it had a warranty recall and the dealer extended the time last minute. VWFS were very helpful and flexible. Highly recommend them. Used their services several times now.

Very easy and straightforward process , cheapest company by far in the area.
Megan was really helpful.
Thank you

Megan has been perfect always there to help and looks after us been a customer for nearly a year now wouldn’t go anywere else never perfect for our long term hires for business use be lost without her!!

Simple quick efficient,
Megan at Liverpool branch is a credit,to the company.

Very easy to book and the car was spotless.
Megan made the process very smooth and was helpful and informative throughout.
Excellent prices

I would definitely recommend.

The customer service we received from Megan Sedgwick at VW was excellent.
I arrived earlier than planned to pick up the car but the vehicle was already prepared. The paperwork was easy to understand and complete.
I arrived during a heavy rain storm but Megan braved the weather as she wanted to make sure I was happy with the car and fully understood the controls and features of the car.
The car ( a Golf ) was also excellent and drive without issue. There was also the emergency number available if required.
Returning the car was also simple.
Many thanks.

VWFS Rent a car at liverpool was a 5 star service start to finish. I had a rental booked in with enterprise which had been cancelled 1hr before due to collect. After googling i came across VWFS and they had me in a car within the hour. Megan who dealt with me was nothing short of fantastic and looked after me. Due to the service provided and the quality of the vehicle i have used them since and is now my only go to choice for a rental. Thanks megan couldn't recommend use enough 👍

Excellent customer service as always, best car rental in UK.

We were looking to rent a car very last minute and were lucky to call VWFS where Megan was able to find us an extremely good car (T-Roc) for a very good price. Everything went smoothly and she was so helpful from start to finish. 10/10 service. Highly recommend!!! Thank you.

Pick up made simple and easy no hidden fees big thank you to Megan who made the process very straightforward, look forward to renting again.

We have been hiring cars from Johnsons ‘VFWS Rent-a-Car’ [Liverpool] for a very long time and have enjoyed excellent, friendly professional service from its rental managers, past and present, Kinza Tligui and Meghan Sedgwick. Meghan took over from Kinza some time ago and is continuing to build the Liverpool branch reputation for amazing customer service. We currently have a long-term rental in place, and Meghan has been looking after us every step of the way, implementing a fabulous deal with an impressive car. The experience we all have with national brands can very much depend on the personality, responsiveness, and friendly manner of the staff we deal with, and Meghan is a great example of why this matters. This is the kind of service that will keep us coming back for more in the future.

Megan gave unbelievable customer service, made it simple and easy nice woman give her a pay rise

Professional and pleasant service from start to finish especially by Megan.The car we hired the Skoda Kodiaq was reliable and efficient and made our journey stress free,would not hesitate to hire a car from this company again and possibly buy 😊

Great staff very friendly and great value