VWFS Rent-a-Car - Poole Reviews 

55
TrustScore 5 out of 5

4.8

Breeze Poole, Tower Retail Park, BH12 4QY Poole, GB


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Rated 5 out of 5 stars

Rent a car vw was very smooth,friendly and customer care stuff.Very flexible and cheap prices.Higly recommended. Will use it again.Well done. Regards Lukas.

Company replied

Rated 5 out of 5 stars

Excellent service! Really easy process from start- finish. Unlimited mileage is an added bonus which most rental services don’t have! ROY is Fantastic he was so helpful and we made another booking wit... See more

Company replied

Rated 5 out of 5 stars

We were handed over the van by Roy who was amazing, very professional and went above and beyond to help at any point. The van itself wasn’t clean and Roy noticed this straight away, ensuring we were m... See more

Company replied

Rated 5 out of 5 stars

Collecting a rental from VW as my car was faulty hence the service booking, and what could have been a stressful situation was turned into an ABSOLUTE pleasure by Roy. Roy was super professional, frie... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Breeze Poole, Tower Retail Park, BH12 4QY, Poole, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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4.8

All reviews

(55)

930 reviews in the last 12 months

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Rated 5 out of 5 stars

Rent a car vw was very smooth,friendly…

Rent a car vw was very smooth,friendly and customer care stuff.Very flexible and cheap prices.Higly recommended. Will use it again.Well done.
Regards
Lukas.

May 14, 2026
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Excellent service

I rented a car for the weekend from VWFS in Poole and the whole experience was seamless. Booking was straightforward, all staff members were exceptionally polite and helpful, and the pick-up/drop off process was straightforward and efficient. I can highly recommend this company and will definitely use them again in future.

March 23, 2026
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Great value

Great value, brilliant service and really friendly. Can’t fault anything.

November 19, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Harry went out of his way to help. …

Harry went out of his way to get us a Golf R Line at very short notice. Excellent customer service and great car to drive

November 3, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

This whole experience was simply…perfect!

This whole experience was simply perfect. From quotation, handover to return was flawless and a credit to Roy who was fantastic.

October 31, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Collecting a rental from the lovely Roy

Collecting a rental from VW as my car was faulty hence the service booking, and what could have been a stressful situation was turned into an ABSOLUTE pleasure by Roy. Roy was super professional, friendly and attentive! The process was smooth and completely hassle free. Absolutely loved Roy, what a gem and incredible asset to VW.

September 25, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Roy is the best!

September 22, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Roy Senkali gave me outstanding service…

Roy Senkali gave me outstanding service and I would rate him as 10/10 ++

September 8, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Outstanding service from Roy

Outstanding service from Roy. Needed a van desperately and he sorted one for me in less than an hour! Far cheaper than other renting companies nearby.

September 3, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Ca

Rated 5 out of 5 stars

VW California Ocean

Rented a Volkswagen California Ocean for a weekend away as a family of 3, lovely camper van and the staff were lovely to deal with, very informative!

August 8, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

A Big Thank you.

My experience to rent a Multi-van from Breeze Campers & VWFS Rent - a - Car Poole branch was a great choice.
This particular branch was most excellent to my family and I.
The rental executive who showcased the car ,Roy Senkali, was knowledgeable and friendly teaching me how to use the car during the test drive it’s automatic vehicle and it’s very modern features. He also kindly offered to drop me off at home which I was extremely grateful for as it was raining. Further more I am wishing him all the best to keep up the good work. Not to mention the car was amazing as well, being a new model which was made and plate # in 2025 it was optimal for my family’s use and we truly enjoyed using it. Now we are looking forward to the next’s adventure.
Many thanks.

September 4, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Roy made the whole experience very…

Roy made the whole experience very pleasurable friendly great personality and professional

August 29, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Rented an ID Buzz GTX Pro LWB 7 seat…

Rented an ID Buzz GTX Pro LWB 7 seat for one day from the Poole branch. Roy was super helpful, friendly and explained everything answering all my questions too. Car was fab to drive and rental was a great price too! I will not hesitate to rent from them again. The location is excellent too.

August 19, 2025
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Trip away in camper

We were handed over the van by Roy who was amazing, very professional and went above and beyond to help at any point. The van itself wasn’t clean and Roy noticed this straight away, ensuring we were made comfortable but dealt with it straight away. We also found the ‘how to’ videos useful as well as the demonstrations.

August 11, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Excellent service from Roy at Breeze VW!

August 4, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Excellent service at Breeze pools.

Roy at Poole breeze garage was excellent. He made the whole transition of renting the ID Buzz very easy. Nothing was too much effort. A great welcome back on the return of the vehicle to.

August 8, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Rated 5 out of 5 stars

Roy is so friendly and nice explained…

Roy is so friendly and nice explained all the details that i want to know. Top class rent a car company and 100% recommend to other. Price is cheap compared to other company. Well recommend to other people.

August 8, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Rated 5 out of 5 stars

Excellent car rental

Both car and friendly, helpful service from Roy,absolutely great

July 30, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Rated 5 out of 5 stars

Top class service

Top class service, competitive prices and great car. We rented a 7 seater Multivan (which is an amazing vehicle) for a trip to France, cheaper than any other car rentals and fantastic service, especially from ROY who was AMAZING. Will rent again, and I have been spreading the word. Would 100% recommend. Thank you Roy and team.

July 28, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Rated 5 out of 5 stars

Roy at the Poole branch

Roy at the Poole branch was great. Very friendly and was able to offer an absolute bargain price. The eTSI Golf was amazing and made a long journey very comfortable and economical. Excellent service all round. Thanks Roy

July 14, 2025
Unprompted review
VWFS Rent-a-Car - Poole logo

Reply from VWFS Rent-a-Car - Poole

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

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