VWFS Rent-a-Car - Poole Reviews 

58
TrustScore 5 out of 5

4.8

Breeze Poole, Tower Retail Park, BH12 4QY Poole, GB


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Rated 5 out of 5 stars

Outstanding service from Leandro, we have been renting via VWFS for several months this year. Good quality car. Seamless efficient service, am really grateful, completely removed the stress from t... See more

Company replied

Rated 5 out of 5 stars

Great service / staff and great Multivan. Thank you team VW. Rented a 7 seater Multivan to France for 10 days, couldn’t be happier. 26 plate Multivan was a joy to drive.

Company replied

Rated 5 out of 5 stars

Excellent service! Really easy process from start- finish. Unlimited mileage is an added bonus which most rental services don’t have! ROY is Fantastic he was so helpful and we made another booking wit... See more

Company replied

Rated 5 out of 5 stars

We were handed over the van by Roy who was amazing, very professional and went above and beyond to help at any point. The van itself wasn’t clean and Roy noticed this straight away, ensuring we were m... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Breeze Poole, Tower Retail Park, BH12 4QY, Poole, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

935 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service
Would definitely use again if the need arose for a car
Many thanks ☺️

August 9, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

The process went smoothly

The process went smoothly, without problem and I had the car within 10 minutes. The car was as expected and allowed me to travel to my various destinations.

August 5, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Great service

Great service , efficient & knowledgeable and friendly . Great car wouldhighly recommended VWFS car hire . Stefan at Poole is a real asset to the business.

July 29, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for sharing your feedback.

Rated 5 out of 5 stars

Perfect Rental Experience

The whole experience was perfect from the original booking to the return of the car. Car was exactly what I wanted being a 7 seater. All charges were shown up front with no surprises when the car was returned. The rental supervisor Stefan was very good, showing me the different technical side of the high spec equipment. Will use the service in the future. Well done

July 9, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Great service, no hidden charges.

Great service from the team and easy to book, pick up and return. Vehicle was easy to drive and perfect for our journey. There were no hidden charges or surprises. We will definitely use this service again in the future.

June 21, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Poole VW Rental 10 out of 10

Very Friendly staff , so easy to book a vehicle on line and i hate computers. I have used VW rent-a-car for yrs now but 1st time in Poole. The value for money is the best ive ever found for renting. vehicle was spotless as ever and you dont end up with Basic models either. There are no hidden costs as long as you bring the vehicle back with similar fuel amout there is no hassle with mileage or anything.
I would Definately recomend if you need to Hire a vehicle for any reason. 10 out 10

May 29, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Polite staff and seamless handover

Polite staff and seamless handover when collecting and dropping back the vehicle.
Would definitely recommend.

May 23, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Great service from Stefan at Poole…

Great service from Stefan at Poole Breeze VW rent a car, everything went smooth and very pleased with the level of service received

May 15, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Great value and service

Was surprised a main dealer does this, but it makes sense! Decent prices compared to others around with a great customer service, so will be using again in future.

May 1, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for taking the time to share this feedback, we’re glad to hear that you enjoyed your VWFS Rent a Car.

Rated 5 out of 5 stars

Highly recommend

Great car for an affordable price, and topped off with helpful and friendly staff! Highly recommend and will definitely use again.

April 26, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

We’re glad to hear that you enjoyed your VWFS Rent a Car

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service! Means I don’t have to deal with U Drive who are absolutely awful… highly recommend. I have hire cars weekly and these guys have been great!

April 25, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Rated 5 out of 5 stars

Excellent service

Excellent service. Affordable price for a top quality car. No quibble, even though I was 30 minutes late getting the car back. Even gave me a lift back to Bournemouth after returning the vehicle. Would definitely use them again.

April 22, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Rated 5 out of 5 stars

The staff were extremely helpful and…

The staff were extremely helpful and friendly. The vehicle was amazing. A good experience all round.

April 5, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Poole

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

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