VWFS Rent-a-Car - Sheffield Reviews 

92
TrustScore 5 out of 5

4.9

Rainworth SKODA Sheffield, 1 Gilpin Street, S6 3BL Sheffield, Yorkshire, GB


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Rated 5 out of 5 stars

Spotless in & out on collection. Security deposit returned on same day after dropping off. Staff friendly. If I’m nit picking it would be brilliant to be able to pick up and drop off at weekends but t... See more

Company replied

Rated 5 out of 5 stars

Cheerful, helpful and efficient with prompt turnaround both collection and return with a very good quality vehicle, very impressed.

Company replied

Rated 5 out of 5 stars

I rented a fabia for eight weeks from the Sheffield branch for the third time. Excellent service, great handover and return, nice car easy payment and paper work. The key guy is Rob, he’s helpful prof... See more

Company replied

Rated 5 out of 5 stars

Faultless and hassle free. Booking was straight forward on the phone. Car was ready and waiting the day after and was surprisingly much cheaper than other car hire companies. Will definitely use them... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Rainworth SKODA Sheffield, 1 Gilpin Street, S6 3BL, Sheffield, Yorkshire, United Kingdom

  • 0114 270 1111

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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4.9

All reviews

(92)

843 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service in Everyway!!!

I have had the great pleasure in hiring a car from Rainworth Skoda in sheffield for over a year.
Rob in car hire has been an utter pleasure to deal with and always offers superb service.
I would not hesitate to hire a car again from Rob again, if needed.
A++++++ service!!!!

February 28, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks!

Rated 5 out of 5 stars

Promt and quick

Promt and quick
Easy and simple
Great service and price

December 22, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, good price, friendly staff. Would happily use again!

November 25, 2022
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Reply from VWFS Rent-a-Car - Sheffield

Thanks!

Rated 5 out of 5 stars

I hired a car for a day

I hired a car for a day. The cost was very reasonable compared to other hire companies. I had no problems with the car. The customer service was excellent and there was no attempt to aggressively 'up sell' extra insurance like I have experienced with other car hire companies. It's also a short walk from where I live so I will most likely hire a car from them again in the future.

October 5, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks!

Rated 5 out of 5 stars

Rental Car at short notice.

Needed a car at short notice for a couple of days and Rob helped me out straight away. No fuss or bother was driving away in about 20 mins after an earlier phone call. Would highly recommend and will certainly use the service again if needed. Thank you.

September 28, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks!

Rated 5 out of 5 stars

Very easy rental arrangement

Very easy rental arrangement, and an neat, very driveable little Fabia, with good performance and excellent fuel economy.

All staff were helpful and professional, with thorough knowledge of the car, and some sound advice.

We had the car for a little over 4 weeks and needed to extend by a day, which was easily arranged over the phone.
Rates were excellent as compared to rental from Manchester airport.

Thanks very much for dealing with us.

August 24, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thank you for the review!

Rated 5 out of 5 stars

Great experience

Staff was really really nice, very polite and helpful.
Everything was very smooth and quick!

August 5, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks! :)

Rated 5 out of 5 stars

Second time I’ve rented a car from…

Second time I’ve rented a car from Skoda.
The Fabia was amazing
Customer service on point as well
Highly recommended to anyone who needs a car for one or few days.

July 27, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks for your review!

Rated 4 out of 5 stars

Recommend

We like renting from them as they are cheap and their customer service is excellent! Always treated nicely by everyone and they will come to you as soon as you enter the door!
The only thing I would like to point out is when they take your card for the deposit, normally no one is allowed to enter the 3 digits from the back of the card but the account holder, maybe in the future make is so people can enter their details on your website or have a screen where they can do it? I found this a bit disturbing hence my rating but again I highly recommend them as they are professional and any questions that I had was answered! Thank you.

July 18, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks for your feedback! :)

Rated 5 out of 5 stars

Very professional and helpful staff

Very professional and helpful staff. Had no issues at all when receiving and handing over the car. Car was very clean. Would definitely recommend to anyone looking to rent a car.

July 16, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks :)

Rated 5 out of 5 stars

Good quality car rental

Smooth handover process with friendly customer service and no annoying upselling like most car rental firms. Car was modern, comfortable and as described.

July 11, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks Lewis! :)

Rated 5 out of 5 stars

The Skoda Kodiaq was clean and ready…

The Skoda Kodiaq was clean and ready for collection at the appointed time. It had half a tank of diesel and was to be returned with at least the same amount of fuel. Apart from an erroneous error message about “SOS Emergency error” appearing en route which caused us to check with the dealer and DriveLine service we had no problems. The error reset itself after a short wait with the engine off and did not appear again. My only reservation with the car, hence the 4 rather than 5 star review was that the model of Kodiaq supplied was without the SatNav function enabled. The dealer set up my iPhone with Apple CarPlay and Google Maps to act as a SatNav but it drained my iPhone so quickly, even when connected to a 12v USB adapter, that it was not a viable solution. Luckily I had also brought along my Garmin SatNav and we proceeded to use that. I have to say that not having the factory fitted SatNav option enabled on a hire car was a negative item.

The car was comfortable, easy to drive and did not feel like the very large vehicle it is. The 400+ miles we drove has convinced us that we shall shortly be buying our own Kodiaq.

April 25, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Hi Andrew, thanks for taking the time to leave us this great review!

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Robert Whittle at the Sheffield Branch couldn’t be more helpful. Definitely would use them again. The cars are well looked after too. Cheaper than enterprise three quarters of a mile down the road.

March 21, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks Michael! :)

Rated 5 out of 5 stars

Katy and Rob were really helpful in…

Katy and Rob were really helpful in providing us with a lovely rental car when it became apparent that they had no car available for us. Katy quickly organised a car from their Mansfield branch which was made available to us first thing the very next morning by Rob.
We had the car for a full week at a very reasonable rate and it fulfilled all our requirements and more and enabled us to visit many family members in the sort space of time we had. Would highly recommend.
Thank you Katy and Rob.
- Kay and Nick

February 24, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thank you, Kay! :)

Rated 5 out of 5 stars

The service I had from Rob for the…

The service I had from Rob for the whole experience of a weeks hire was excellent.
Everything was quick and efficient - document completion and signing; payment and the drive away process.
He took the time to show me how all the controls I needed worked amd nothing was too much trouble.
All phone calls and queries were answered politely.
Highly recommended hire at a very compettive price.

January 17, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Thanks Karina for this great review. We're glad you were pleased with the service and price! :)

Rated 5 out of 5 stars

100% recommend and I'll be using them again!

We found VWFS more by luck than judgment as we booked late for Christmas. We could not have been happier with their service from start to finish and it was brilliant to find a local company rather than one of the big boys who were quoting ridiculously inflated prices. Pick-up was very straight forward and the car was brand new and very well equipped. Drop-off was just as easy as pick-up. The biggest compliment I can pay them is that I will be using them again when I'm next back in Sheffield and need a rental car.

January 11, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Sheffield

Hi Luke, great feedback - thank you! We look forward to seeing you again soon :)

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