VWFS Rent-a-Car - Slough Reviews 

262
TrustScore 5 out of 5

4.9

Bath Road 367-371, SL1 5QA Slough, England, GB


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Rated 5 out of 5 stars

Couldn’t fault anything. This was our second time renting a campervan through VWFS, and once again everything was perfect. Gary and Barry were fantastic from start to finish, even arranging for the va... See more

Company replied

Rated 5 out of 5 stars

Waseem could not be more helpful. After my car broke down on the M4, I reached out to VWFS Rent a car, and Waseem got me into a very nice, clean Kamiq. The whole process from start to finish was perf... See more

Company replied

Rated 5 out of 5 stars

Borrowed the VW California Ocean to go on a long weekend to Cornwall - service was exceptional and the vehicle was perfect - virtually brand new and came with all the camping essentials. Staff are all... See more

Company replied

Rated 5 out of 5 stars

The website was simple to use and easy to navigate. The Cupra given was an upgrade from the car I booked online. Waseem’s customer services were excellent processing the car collection and return very... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Bath Road 367-371, SL1 5QA, Slough, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

843 reviews in the last 12 months

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Rated 5 out of 5 stars

Car hire as it should be…

The whole process went smoothly and efficiently. Wasim was really helpful and friendly. The car was well presented and was exactly the make and model I booked (a surprisingly simple but useful feature of hiring a car that other firms neglect). This isn’t the first time I have used VWFS to hire a car and they are definitely my first choice for car hire locally.

October 7, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

We’re glad to hear that you enjoyed your VWFS Rent a Car

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff. Calm kind explained everything as my car broke down and I was upset. A special mention to Wasim hope I got your name right. Brilliant guy very understanding. Car was lovely to drive looked after it like it was my own.

October 4, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

We’re glad to hear that you enjoyed your VWFS Rent a Car

Rated 5 out of 5 stars

Great customer service and car…

Great customer service and car availability. Would 100% recommend them!

September 20, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

4th time we have Citygate Slough

4th time we have Citygate Slough - great service, easy access to bus and train to London and Heathrow (and others), reliable comfortable cars and all at a reasonable daily rate with no hidden extras.

September 27, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Excellent

Everything from pick-up to drop-off was excellent. So helpful, a pleasure to deal with. A special shoutout to Nuveah from Citygate Skoda for her extra special help regarding our Taxi booking! Could not have been any better. Thank you!

September 21, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 4 out of 5 stars

Rented a Kamiq for 4 days

Rented a Kamiq for 4 days. A party of 3 arrived just before I did resulting in an extra 30 minute wait. The receptionist was very apologetic and friendly. The car was as booked with only 630 miles on the clock. No problems during the trip and the return process was timely. I considered the price to be good value.

September 16, 2024
Unprompted review
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Rated 5 out of 5 stars

amazing experience

amazing experience! Mr. Hussain was thoroughly helpful and patient. he explained the whole procedure very carefully and calmly. the car was exactly the one we booked online.
all in all amazing service and very simple and smooth process!

September 18, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

From the online experience to the drop…

From the online experience to the drop off, everything was smooth, professional, easy and reasonable... Congrats to a job well done. Mr. Hussain was friendly, helpful and professional.

April 3, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Fair pricing and friendly service

Second time I have used VWFS. Fair pricing, friendly service and reliability. I will certainly be using them again.

August 31, 2024
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Rated 5 out of 5 stars

Experience good

Experience good . I have booked a car for 4 days from 23 rd Aug 2024 to 27th Aug and very impressed. Welcome ic , friendly and efficient

August 27, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Excellent service and excellent value…

Excellent service and excellent value for money.
For a family of 5, VWFS were significantly cheaper than all other options to get a high spec modern car.
On arrival it took a little time to collect however the car was in excellent condition.
Fully recommended

August 23, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

I hired rent a car for almost 3 weeks…

I hired rent a car for almost 3 weeks and had wonderful experience driving car which was almost new and well maintained .
The hiring process was smooth and transparent .
Highly recommended as their pricing are competitive and easy process for hiring car

August 22, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Excellent Car Quality

Excellent Car Quality, very efficient & helpful staff. Overall very smooth & nice experience.

August 20, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Great company to hire a car from

Great company to hire a car from , half the cost of other companies. Thank you to Waseem

August 12, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Second time I've rented a Seat Ateca…

Second time I've rented a Seat Ateca from theses guys and just like the first time the service has been great.The guy on booking desk is friendly and helpful. 10/10

August 12, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Great service and car

Very easy and trouble free service. The car was clean and good. Shall use this service more often.

August 9, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

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Rated 5 out of 5 stars

Friendly service

Friendly service, simple process and good prices in comparison with other car hire companies.

August 2, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 4 out of 5 stars

It is great

It is great. The car is new, and comfortable. And the price is pretty good comparing with other companies.
On the other hand, the deposit is very high (500£)!

Anyway it was nice trip.

August 2, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for taking the time to share your feedback.

Rated 1 out of 5 stars

Unbelievably uncooperative experience

We had the worst car hire experience with rent a car Slough.
For minor wear and tear in the wheel rim the store manager deducted £250 and on top asked us to pat additionally £150 even though we had purchased enhanced CDW which limited our liability to a Max of £250. During the rental period we had a type puncture and the company took 24 hours to fix this minor issue which ruined our holiday plans and instead of being cooperative and understanding of the inconvenience caused to us they did not return our deposit. They should have actually offered us compensation for ruining our holidays but no instead they wanted to squeeze as much money as possible. When I refused to pay any additional money (they had already deducted £250, the store manager threatened us with court case. This has caused us a lot of stress and mental harassment. We are escalating this and will not tolerate such conduct.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome service, cars and price

Hired for our 4 week trip and price was amazing compared to the other hire companies and service was even better, plus we got to drive a new car. Booking and pickup process was easy and fast and great communication. Will use again no doubt.

July 23, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

We’re glad to hear that you enjoyed your VWFS Rent a Car.

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