I needed to hire a car for 7days to go to Scotland, a good friend recommended VWFS Rent a Car, Sunderland. Hired a VW T-Roc, very good car, and excellent service by Pulman Staff. Over many years, for... See more
Company replied
Location
Switch locationNewcastle Road, SR5 1QE Sunderland, England, GB
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Booked a rental to go away for a few days as my car not big enough. Easy booked online. Pick up was quick & straightforward,simple ID checks & Card Details verified then vehicle walk round to... See more
Company replied
First of all, Dominic was really friendly and helpful from the pre-rental communication through to the final handover. The car was exactly what we were looking for. Low mileage and in perfect nick.... See more
Company replied
Excellent customer service from start to finish. So easy to book online and excellent price unlike some companies. Had to ring up and change the vehicle we required and the service from Dominic was 1s... See more
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Company details
Written by the company
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Contact info
Newcastle Road, SR5 1QE, Sunderland, England, United Kingdom
4.9
Excellent
202 reviews
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Yet Again Fantastic Service from…
Yet Again Fantastic Service from Pullmans VWFS Rent-a-Car Sunderland. Dominic & His Team have been Amazing. I would Recommend this comapany to anyone looking for First Class Service & Hassle Free Booking "See You Soon"
February 24, 2025
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Reply from VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback!
Arranging the car rental was seamless…
Arranging the car rental was seamless from start to finish. The member of staff was courteous, professional and very helpful, offering us a range of cars from which to choose.
On collection, the car was immaculately presented and it proved to be a good choice for the journey made. The rental price was highly competitive and very reasonable. I can’t recommend this service more highly. First class, in fact.
January 18, 2025
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Highly recomended
Great price, great car, great service. Highly recommended.
January 6, 2025
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Dominic was outstanding
Dominic was outstanding. The service here is always excellent as well. Nice people doing a great job. Thank you once again.
January 4, 2025
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Great service VW Rental at Pulman Sunderland on…
I use VW Rental at Pulman Sunderland on a very regular basis. The service from the staff is first class, similarily the vehicles are also of a very high standard.
December 23, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Great as always
As always, exceptional service from Dominic at Sunderland VW Hire, great cars, great service and a thoroughly nice chap. Oh and great prices too make the whole experience something I frequently and repeatedly recommend to friends and family
November 27, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Amazing!
I think the guy who helped me was called Steve Wallace. Very kind and helpful and took the edge off a stressful situation.
The guy who I took the car back was also lovely and helpful. A very easy and relaxed rental which I really appreciated.
The car was great too! Highly recommend
November 15, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Great service and great spec cars
Absolutely great service very friendly staff and very reasonable prices thankyou to them as I struggled getting one for the price I wanted and the car was great spec comfortable and loads of options
October 26, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Absolutely amazing service
Amazing service from these guys. Nothing is too much trouble. The cars always seem to be brand new. This time I had use of a lovely ‘24 plate Škoda Fabia with all the bells and whistles. Always an incredibly fair price, and flexible on pick ups/drop off times.
October 15, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thank you taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Great experience
Rented a car for a week. Staff on site are very organised, friendly and helpful. Flawless service.
October 8, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thank you taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Reply from VWFS Rent-a-Car - Sunderland
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Car Hire
Excellent car to drive at very reasonable cost. As ever, very friendly welcome from Dominic.
October 11, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thanks for sharing.
Excellent service
Excellent service. Quick and super easy to use. Would recommend this company. Head and shoulders above other firms.
September 3, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.
Would highly recommend this place
Would highly recommend this place - everything was spot on & smooth. Would use this service again.
September 2, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thanks for taking the time to share your feedback.
Excellent all round
Third time I've used VWFS, and the first time I've used Sunderland. Dominics Service was fluid and accommodating,good advice on car size I needed and great price. As I'd rented previously, it was a fairly quick process.
Car as always is clean and always perfect.
Would I rent again. Of course , nowhere else comes close on service ,value and standards.
August 23, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thanks for taking the time to share your feedback.
What can I say
What can I say? First they we able to accommodate my family and I at last minute due to another car rental place ripping us off. To providing a new state of the art car to travel the northeast for 2weeks. Also when I wanted to extend it a a few days, they were more than happy to do so. I will definitely be hiring from them again on my next visit. Thanks team.
August 8, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.
Great yet again
Great yet again. Professional, friendly staff, quality car. What more can you ask 👏👏👏
August 19, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thanks for taking the time to share your feedback.
Great experience with Dominic start to finish
Great experience with Dominic from start to finish. Process was so easy and I was kept well informed about times etc
Price is very good can’t complain at all about it and will 100% be back again for our next trip.
Many Thanks
Steven
August 19, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.
Seamless, stress free 😊
The process was quick, seamless & great. I am so happy with how easy it was and Dominic was really great. I am looking forward to hiring a car again!☺️
August 6, 2024
Unprompted review
Reply from VWFS Rent-a-Car - Sunderland
Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.
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