VWFS Rent-a-Car - West London Reviews 

I recently rented a car from this company and had a great experience. The vehicle was in excellent condition – clean, comfortable, and perfect for our trip.

The staff were professional, helpful, and made the whole process smooth and stress-free. Great customer service from start to finish.

Highly recommended!

Fantastic Car!! VW Golf brand new amazing to drive 62mpg and at a great price we travelled to the Lake District over 300 miles and back. Michael was great excellent customer service!!

This is about the fifth time I've rented a car from VWFS and I would only rent from this company going forwards.
Michael and Dave know exactly how to interact with customers and take the time to demonstrate any features of the vehicle that you are unfamiliar with or instruments that are totally new to you.
They seem to care that you experience the best attention that can be provided with humour, humility and courtesy.
Excellent company. Excellent service and excellent cars. This is how all car rentals should strive to be.
Mark B.

One of the best experiences I had with VWFS. It was my first time to rent a car and the staff was super helpful. The process is so easy and well managed.

Great Service! Thanks to Michael for his extra mile support. Online booking was easy and picking up is simple with extra time to check and understand features of the vehicles. Vehicles was really good condition. Returning car was simple and straight forward process, will definitely be renting with them again.

Straightforward and quick rental process. Van spotless

As always. Impeccable quality service from the team. Absolute best rental company available.

Thank you and see you in December

What a find! Dave and Mike were excellent. Very accommodating, flexible, and above all extremely helpful. The whole experience from booking to return was the best I have ever experienced in renting a car anywhere in the world.

Excellent friendly service. Our California Ocean was in superb condition and the whole experience went very smoothly.
The camper was provisioned with all the kitchen basics but excluding bedding and towels etc for clarity.
Finally there is nowhere to leave your car, so it’s important to work out logistics ; but very easy to get to :)

I got a new Skoda car, and the staff were nice. The car was perfect and gave me an amazing driving experience. The price is reasonable. The procedures for returning the car were also efficient and clean.
I will definitely come back in the future.

Great Service! Easy online booking, at pick-up time, rental manager Michael explained everything in detail, improved our quote and it was the same experience returning the car, simple, straight forward process, will definitely be renting with them again.

Great experience again, always come back to VWFS Brentford for the friendly and helpful service. Thank you

Fantastic service with no BS. By far most pleasant car hire experience I’ve ever had in the uk! Well done , keep it up !

Great service, unlimited mileage, and got the vehicle we booked - important for us as we had 4 adults plus luggage so needed to know we were not being given a less suitable vehicle.

Fantastic as always. Great car, great service, great price! Great people.

Easy booking and the New T7 California is a great campervan. Dave Reed at West London was very helpful explaining everything, and the check in and out was seamless. Highly recommended.

I had a great experience with renting a VW Arteon for the weekend, the car was spacious and comfortable, and I received a thoughtful and efficient support from Michael picking up and dropping off the car. Highly recommend!

Outstanding service. The guy who served me was so friendly and helpful. Car was 10/10 and basically brand new. Couldn’t fault anything to be honest

Absolutely excellent, impeccable service, good vehicles and no hidden charges