Dave and his team at VW Chiswick are excellent. The service is great, the cars always clean and ready to go on time. Can't fault the service and experience.
Company replied
Location
Switch locationCapital Interchange Way, TW8 0EX London, England, GB
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See what reviewers are saying
I currently have a vehicle with VWFS west London city gate and the service is unreal. I am dealing with a gentleman called Taylor and his customer service is beyond 5 stars. The level of detail and... See more
Company replied
Great experience! We had a fantastic experience renting a camper van from VWFS West London. The camper van was clean, comfortable, well-equipped, and a pleasure to drive. A special thank you... See more
Company replied
We hired a camper for a week with our family of four, including two small kids, and drove to Wales. The team were amazing from the very first point of contact. Really accommodating, flexible and... See more
Company replied
Company details
Written by the company
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Contact info
Capital Interchange Way, TW8 0EX, London, England, United Kingdom
5.0
Excellent
474 reviews
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Excellent friendly service
Excellent friendly service. Our California Ocean was in superb condition and the whole experience went very smoothly.
The camper was provisioned with all the kitchen basics but excluding bedding and towels etc for clarity.
Finally there is nowhere to leave your car, so it’s important to work out logistics ; but very easy to get to :)
July 14, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
I got a new Skoda car
I got a new Skoda car, and the staff were nice. The car was perfect and gave me an amazing driving experience. The price is reasonable. The procedures for returning the car were also efficient and clean.
I will definitely come back in the future.
July 10, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Great customer service!
Great Service! Easy online booking, at pick-up time, rental manager Michael explained everything in detail, improved our quote and it was the same experience returning the car, simple, straight forward process, will definitely be renting with them again.
July 5, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Great experience again
Great experience again, always come back to VWFS Brentford for the friendly and helpful service. Thank you
July 7, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Fantastic service with no BS
Fantastic service with no BS. By far most pleasant car hire experience I’ve ever had in the uk! Well done , keep it up !
June 26, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Great!
Great service, unlimited mileage, and got the vehicle we booked - important for us as we had 4 adults plus luggage so needed to know we were not being given a less suitable vehicle.
July 1, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Fantastic as always
Fantastic as always. Great car, great service, great price! Great people.
July 1, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
New T7 California…
Easy booking and the New T7 California is a great campervan. Dave Reed at West London was very helpful explaining everything, and the check in and out was seamless. Highly recommended.
June 30, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
I had a great experience with renting a…
I had a great experience with renting a VW Arteon for the weekend, the car was spacious and comfortable, and I received a thoughtful and efficient support from Michael picking up and dropping off the car. Highly recommend!
June 16, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Outstanding service
Outstanding service. The guy who served me was so friendly and helpful. Car was 10/10 and basically brand new. Couldn’t fault anything to be honest
June 20, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Absolutely excellent
Absolutely excellent, impeccable service, good vehicles and no hidden charges
June 23, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
10 stars is worth it not 5 😃
June 3, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
YET another fabulous Citygate West…
YET another fabulous Citygate West London experience: great estate to pick up our son and all his stuff from university.
Mike always does us proud!
May 31, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Excellent speedy service for both…
Excellent speedy service for both collection and return - Michael was very courteous and efficient
May 23, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Perfect
Perfect! Michael greeted me with a smile. A speedy run through paperwork and off to the actual car I booked.
Car was clean, no damages, no scratches. Return was also super quick. Thank you.
May 21, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Excellent service
May 15, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
London's best rental!!!
First time user. Brilliant service and much better cars and prices than anyone else.
Looking forward to book again.
May 12, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Mike was amazing quick straight forward…
Mike was amazing quick straight forward handover amazing car clean amazing all rounf for a quick better than SIXT ETC!
May 7, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
Best rental period for us
Best rental period for us. Better than usual rental firms. Like the attitude. Thank you for everything. Definitely will try again for my next rental.
May 2, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!
Excellent .Customer service was…
Excellent .Customer service was excellent..Highly recommended..
May 2, 2025
Unprompted review
Reply from VWFS Rent-a-Car - West London
Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.
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