Wahu Reviews 

177
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Don’t waste your money on the slide. Used for two months then woke up one morning and it was completely deflated and will not stay up. Notified the company and no communication. Very expensive. Don’... See more

Rated 1 out of 5 stars

Was told couldn't change colour as item had been dispatched which was a lie as I contacted oz post. Items are extremely expensive purchased chillax single chair for $99 toysrus RRP $59.95 all other it... See more

Rated 1 out of 5 stars

Bought the rippa slide, lasted only 3 times of use. Then deflated and couldn't be pumped again, faulty product. No customer service or support kept finding excuses not to refund or replace. Very poo... See more

Rated 1 out of 5 stars

Will be reporting to the ACCC, placed an order online 1 month ago, no sign of it. The phone number on their email signature is not connected, they haven’t responded to my last 3 emails trying to locat... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Where there's water, there's Wahu!


Contact info

1.2

Bad

TrustScore 1 out of 5

177 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(177)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Watch out for the catch

Excellent service BUT we purchased the Supa-Tube thinking how easy it would be to transport these than pool tubes. However no where on the online site does it state that there is a maximum buoyancy limit of 80kg. So keep this in mind if u r buying this product.

June 13, 2016
Unprompted review
Rated 5 out of 5 stars

Wahu Online

We brought multiple items from Wahu online and its was such an easy transaction. easy was as described. communication was great and all packages arrived very quickly.
would definitely recommend to anyone.

May 25, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Our order arrived in Eudunda South Australia in four days, excellent service, thank you.

April 29, 2016
Unprompted review
Rated 5 out of 5 stars

no reason to complain

have been most helpful when reporting items damaged, when ordering new items stock delivered quickly and packaged well. Fantastic toys for all ages for our local pool

March 10, 2016
Unprompted review
Rated 3 out of 5 stars

Product improvement

Whilst many of your product range are exciting to children, having purchased 3 items in the past few weeks, all since torn, we frankly feel the quality of stitching/gluing between seems is poor.

Simply providing more overlap, thus providing greater strength would hugely improve the quality of these products. They look great, and they are great when new, but tear far far too easily.

March 2, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Website was easy to navigate, product was even on special (bonus!) and postage costs were good value.

February 22, 2016
Unprompted review
Rated 2 out of 5 stars

My pool slide popped after less than a week of use

We bought a supa doopa slide and gave it to the kids for Christmas. It lasted a week until we had a pool party and then the slide disappointingly popped in 3 different places. All of the kids are under 9 and we only had 1 kid going down the slide at a time but it had still deflated by the following morning.

We have had to buy another one to replace the popped one which is disappointing. I hope it lasts longer than the last one!

February 15, 2016
Unprompted review
Rated 5 out of 5 stars

Absolutely stunned!

I googled Wahu products and was surprised to find the Wahu official website actually offered the best prices. Placed a big order in the afternoon and hoped to receive it within 3 weeks before my son's birthday. It all arrived the NEXT MORNING!!!! Genuine, good quality products with unbelievable service. There is a small issue with one of the items (I bought 8) but I have no doubt it will be sorted asap. Highly recommend shopping here,

February 11, 2016
Unprompted review
Rated 5 out of 5 stars

Happy customer

Fast and efficient delivery.. received what we ordered without any problems.

February 4, 2016
Unprompted review
Rated 5 out of 5 stars

Super fast delivery!

Website was easy to navigate with a very user friendly order system. Items were delivered incredibly fast. Items were as described and well packaged. Thank you, Wahu!

January 31, 2016
Unprompted review

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