Don’t waste your money on the slide. Used for two months then woke up one morning and it was completely deflated and will not stay up. Notified the company and no communication. Very expensive. Don’... See more
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See what reviewers are saying
Was told couldn't change colour as item had been dispatched which was a lie as I contacted oz post. Items are extremely expensive purchased chillax single chair for $99 toysrus RRP $59.95 all other it... See more
Bought the rippa slide, lasted only 3 times of use. Then deflated and couldn't be pumped again, faulty product. No customer service or support kept finding excuses not to refund or replace. Very poo... See more
Will be reporting to the ACCC, placed an order online 1 month ago, no sign of it. The phone number on their email signature is not connected, they haven’t responded to my last 3 emails trying to locat... See more
Company details
Information provided by various external sources
Where there's water, there's Wahu!
Contact info
Australia
- www.wahu.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Timely delivery and great product
Product delivered in 3 working days. Really happy with the product.
WAHU!!
Fantastic service with despatch and then there was a problem with one of the items delivered and it was fixed even quicker! Well done WAHU (Britz)
Beach Wavetube Inflatable bodyboard doesn't last long
I love to body board with an inflatable bodyboard, and after my last one gave up after years I had a hard time finding another in the shops, so ordered one on line with Wahu. After first use, it starting to go down. So I bought another, thinking it might have been a one off, or something I did, and the next one went down first time I used it too. It looks like a good product, is fun to use, the right size, looks hardy enough - and I don't expect it to last forever, but I expect to get more than one turn out of it. The one I bought was on sale - maybe they are on sale because they are defective. I would rather pay more and have it last, and not receive a defective product.
Slide split down the centre after 10 minutes of use
Purchased double slide split down the middle underneath after 10 minutes of children playing on it
Great service and pricing
Order arrived very quickly and at a good price. Great como any to purchase from.
Speedy delivery of goods
Good quality products - fast delivery
Ordered some gifts and was thrilled with the speed of delivery and quality of goods. We'll done!
Great service and quick delivery
Very impressed with the easy to use website and very prompt dispatch and delivery.
Fantastic
Bought a great product at clearance price and it arrived in about 3 business days - very happy!
Great Product - Fast Service
Easily ordered online, fast delivery in time for birthday party. Happy days
Very good service
From when I order my item I received its within a few days
PACKAGING/SHIPPING
Poor packaging - box looked like it was about to break it was just lucky that all contents remained intact upon arrival home .
Wahu online service
Went online to order from Wahu after being frustrated with lack of Wahu products in local shops. They had some fantastic specials, despite it being middle of summer, and I was able to purchase two great items for in the pool which were heaps cheaper than in shops even with postage. Took 4 days for items to arrive after dispatched. Mighty pleased with this and will definitely order online again.
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