Waitstuff Uniforms Reviews 192

TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

I placed an order for polo shirts for my whole staff. I received only the size small I ordered. All other sizes and mens were back ordered. Had I known that I would have chosen another item as all sta... See more

Rated 4 out of 5 stars

The 4 rating, goes like this. Ordering easy, but I did not seam to find where you edit the hemming, Received the pants, material on those pants, awesome, size wise, they were huge, my fault, should ha... See more

Rated 5 out of 5 stars

Our order arrived so quickly I couldn’t believe it. Nick was very helpful getting just the right sizes and colors we needed for our restaurants with no hassles whatsoever! We will be ordering again so... See more

Rated 4 out of 5 stars

Shipping was fast, the item I bought seems quality. My only complaint is aesthetic. The picture showed a two-tone server book, predominantly black with a brown simulated leather flap on the inside lef... See more

Company details

  1. Printed Clothing Store

Written by the company

WaitStuff Uniforms is a full service uniform and promotional apparel company dedicated to your satisfaction. In 2005 a career hospitality professional, and mom of three, created her fourth "baby" with the much anticipated launch of waitstuff.com. We truly value our customers intend to prove it every day.


Contact info

3.4

Average

TrustScore 3.5 out of 5

192 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We Love Waitstuff!

We Love Waitstuff!

My company is non-stop ordering through different vendors, and working with WaitStuff to order products is an absolute breeze! If there is something we'd like to look at, they're more than happy to send along a sample piece. If we want to order something that is on backorder, the waitstuff team is prompt in their response time and also provide substitute items if we don't want to wait. I would highly recommend using this vendor for your uniform needs!!!

June 29, 2021
Rated 5 out of 5 stars

I was very UPSET.

I was very UPSET.. My package was missing a batch of 7 Extra items in a COLOR that I had URGENTLY been waiting for..

After I sent my email was VERY happy when I received a phone call from your Representative Jamilah. I was UPSET.. but your staffer LISTENED to me.. and thereby calmed me down.. which is very hard to do..

She CALMLY.. explained to me that they had run out of that particular Color.. The PROBLEM was that I STILL wanted that Color.. and was in a time crunch..

She was able to SEARCH and find me a DIFFERENT TYPE..
but in the same Style and SAME Color.. that I had stubbornly preferred and ONLY WANTED..

As it turns out was extremely glad for the REPLACEMENT TYPE.. that I received in RAPID TIME.. to make up for the LOSS of time..

Keep up the Great work..!!
Thank You.

June 25, 2021
Rated 4 out of 5 stars

The shipping was good

The shipping was good. The shirt material is terrible. It attracts every hair & piece of lint. Fits like a man's shirt. This will be my last resort shirt if all others I bought are dirty.

June 13, 2021
Rated 4 out of 5 stars

Shipping was fast

Shipping was fast, the item I bought seems quality. My only complaint is aesthetic. The picture showed a two-tone server book, predominantly black with a brown simulated leather flap on the inside left. Instead the flap was black. Not a big deal, but I did like the contrast between the black and brown as shown in the picture and wish the product I recieved had been faithful to that picture.

May 29, 2021
Rated 1 out of 5 stars

I literally emailed canceling my order…

I literally emailed canceling my order due to it being on back order and then received an email back stating they were preparing my order. Very frustrating.

May 27, 2021
Waitstuff Uniforms logo

Reply from Waitstuff Uniforms

Hello,
We received your email sent yesterday and have issued your full refund today. The email you received is automatic and in this case, poorly timed. We are sorry for your inconvenience and understand that backorders are frustrating!

Have a super day!

WaitStuff Uniforms

Rated 5 out of 5 stars

Hard to find in stores

I ordered navy shorts which arrived quickly. They fit nicely and are of high quality fabric. These microfiber shorts are almost impossible to find in stores like Macy's, Izod, Dillard's, etc. I like them because they come out of the washer and dryer without wrinkles and are light for packing when traveling.

May 8, 2021
Rated 5 out of 5 stars

A terrific experience

A terrific experience! Your company made it easy to open an account. The items needed were stocked and ordering was a breeze. Payment online was smooth and offered several options. The shipping was FAST(UPS), arriving days after placing the order. The items arrived in excellent condition, well-packed and high in quality. Fit perfectly- true to size. You are now my first choice retailer. I recommend you to all.
Sincerely,
Howard Heckrotte

May 6, 2021

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