Purchased as a Valentines gift for my partner, extremely pleased with the purchase. Clearly made by someone who cares, with the attention to detail & quality of the product exceptionally high. My Mr... See more
Company replied
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See what reviewers are saying
I bought an Elite Shungite macrame necklace from Vibrations of a Goddess and Crystal melts deli pots from Aromablendsbyk which smell devine. The dispatch and delivery was really fast and I was so happ... See more
Company replied
This was my first time buying from Wakuda. I received an email about different offers which were amazing value. It's so important to support small business when we can just now. The set of wax melts I... See more
Company replied
I had made an error on my Valentines card order- order 2 cards with ever so slight wording differences. Only realising I had done so after clicking confirm and pay- my goodness, always double check... See more
Company replied
Company details
Written by the company
Online marketplace for Black-owned businesses in the UK
Contact info
United Kingdom
- hello@wakuda.co.uk
- www.wakuda.co.uk
4.7
Excellent
237 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
March 8, 2024
Reply from Wakuda
Hey James,
Thanks for taking the time to check in and tell us about your experience. Look forward to welcoming you back soon!
Best,
Nathaniel
Co-founder
Great quality products from Wakuda
Great quality products from Wakuda. I will be using again and would recommend highly !
March 13, 2024
Unprompted review
Reply from Wakuda
Hey Jared,
Thanks for taking the time to leave us a review and let everyone know about your 5 star experience! Look forward to welcoming you back to Wakuda soon
Nathaniel
Co-founder
Brilliant speedy and informative…
Brilliant speedy and informative service! Great to have this means to support small businesses
February 8, 2024
Quality Shea Butter
Shea butter was just as described and fast delivery. Will buy again!
January 28, 2024
Reply from Wakuda
Hey Lori,
Thanks for taking the time to leave us a review and let us know about your 5 star experience! It really means a lot to us and we look forward to welcoming you back soon 🙂
Nathaniel
Co-founder
Excellent products and customer…
Excellent products and customer services, I will definitely be shopping at Wakuda again.
January 31, 2024
Unprompted review
Reply from Wakuda
Hi Dami,
Thanks for taking the time to leave a review 🙂. Great to hear you had a great experience at Wakuda. Look forward to welcoming you back soon!
Nathaniel
Co-founder
New business joining the Platform
As a Business owner the process from start to completion was simple, my products are available on this amazing platform. I am so proud to be part of this journey with WAKUDA
Cheryl Huggins Founder of FaceClays Skincare.
February 4, 2024
Unprompted review
Reply from Wakuda
Hey Cheryl,
Thanks for taking your time to leave a review and let us know about your experience. Looking forward to continuing to work with you 🙌🏾.
Nathaniel
Co-founder
Reply from Wakuda
Hey there,
Thanks for taking the time to leave us a 5 star review and let everyone know about your experience. Look forward to welcoming you back soon!
Nathaniel,
Co-founder
Excellent service thank you.
November 27, 2023
Reply from Wakuda
Hi Paula,
Thanks for taking the time to leave us a five star review, We're glad you had a great experience with Wakuda. Have a great Christmas, look forward to serving you again soon!
Nathaniel
Co-founder
Liked the product when it finally…
Liked the product when it finally arrived. The problem from my perspective was when ordered there was no lead time given, hence assumed it would arrive in time for a particular event.
Had to contact the company after a few weeks to follow up on ETA.
Would like to order more but need a better customer connection regarding lead time for delivery before I consider any future orders.
November 13, 2023
Reply from Wakuda
Hi Patrick,
Thank you for sharing your feedback. We appreciate your honesty and understand the importance of clear communication regarding lead times. While there are estimated delivery times on both the product and checkout page, we acknowledge that it might not have been as prominent as needed.
Your product was handmade to order, which contributed to the delivery timeline. We apologise for any confusion and will certainly work on making this information more explicit for our customers in the future. Your input is valuable, and we hope to have the opportunity to serve you again with an improved experience.
Best,
Nathaniel
Co-founder
Shipped very late
Shipped very late. The product is fantastic that's why I ordered again. I don't know where you are shipping from otherwise I would have given 5*
November 17, 2023
Reply from Wakuda
Hi Chuku,
Thank you so much for sharing your feedback with us. We truly appreciate your understanding and patience regarding the delayed delivery of your order. While we shipped your item on time, there were unexpected delays with Royal Mail.
Apologies for any inconvenience caused, we're continuously working to support sellers to improve shipping processes.
Best,
Nathaniel
Co-founder
Love the range and variety of items…
Love the range and variety of items available, ao often have a look to see what's new.
October 6, 2023
Reply from Wakuda
Hey Karen,
Thanks for taking the time out of your day to leave us such a glowing review. As a small business it really means a lot!
Look forward to helping you discover more unique gems in future 💎😁.
Nathaniel
Co-founder
Reply from Wakuda
Hey Maria,
Glad to hear you had a good experience. Thanks for the taking the time to feedback. It means a lot 😁
Nathaniel
Co-founder
Anniversary Card
I always purchase my cards from Wakuda! Great selection to choose from and they always come on time.
August 13, 2023
Reply from Wakuda
Hey Nat,
Thanks for the 5 star review. Means a lot to us as a small growing business. And massive congratulations on the anniversary!
Nathaniel
Co-founder
Proper wave brush!!!
September 9, 2023
Unprompted review
Reply from Wakuda
Hey Gg,
Thanks for taking the time to leave us a review, it means a lot. Glad to hear the wave brush is doing you justice!
Nathaniel
Co-founder
A new candle anyone?
I am delighted to share that my recent purchase from Positive Vybz was yet another enjoyable experience. It was my second or third time buying candles from this seller, and I must say, I am simply in love with their products!
July 25, 2023
Reply from Wakuda
Hey Shanice,
Thanks for taking the time to leave us a five star review and let us know about your amazing experience. It means a lot! Look forward to welcoming you back soon 😁
Nathaniel
Co-founder
Perfect shopping experience with Wakuda…
Perfect shopping experience with Wakuda as usual. Will return and recommend to others.
July 10, 2023
Reply from Wakuda
Hi Matty, thanks for taking the time to drop us a review and let us know about your experience. See you again soon!
Nathaniel
Co-founder
Everything came well packaged and…
Everything came well packaged and quicker than I expected
July 20, 2023
Reply from Wakuda
Hi Gee, fantastic to hear about your experience, thanks so much for taking the time. It means a lot to us!
Nathaniel
Co-founder
Love love love ❤️ this candle
I ordered a candle from wakuda, it was the most beautiful candle I have seen true to the picture, arrived quickly, and the smell is also beautiful, I am very pleased, and will be buying again. A big thanks wakuda. Xx
August 7, 2023
Reply from Wakuda
Hi Dawn, thanks for taking the time to leave such a glowing review. Great to hear about your experience and how much you enjoyed your candle. Look forward to welcoming you back to Wakuda soon!
Nathaniel
Co-founder
Prompt service and delivery
Prompt service and delivery, packaging on point, very pleased with item.
July 26, 2023
Reply from Wakuda
Hey Wendy,
Thanks for taking the time to leave us a five star review and let others know about your experience, it means a lot!
Look forward to welcoming you back in future
Nathaniel
Co-founder
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