Wakuda Reviews 

237
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Purchased as a Valentines gift for my partner, extremely pleased with the purchase. Clearly made by someone who cares, with the attention to detail & quality of the product exceptionally high. My Mr... See more

Company replied

Rated 5 out of 5 stars

I bought an Elite Shungite macrame necklace from Vibrations of a Goddess and Crystal melts deli pots from Aromablendsbyk which smell devine. The dispatch and delivery was really fast and I was so happ... See more

Company replied

Rated 5 out of 5 stars

This was my first time buying from Wakuda. I received an email about different offers which were amazing value. It's so important to support small business when we can just now. The set of wax melts I... See more

Company replied

Rated 5 out of 5 stars

I had made an error on my Valentines card order- order 2 cards with ever so slight wording differences. Only realising I had done so after clicking confirm and pay- my goodness, always double check... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

Online marketplace for Black-owned businesses in the UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

237 reviews

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Asks customers to review

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4.7

All reviews

(237)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I loved

I loved. Thank you

February 9, 2023
Wakuda logo

Reply from Wakuda

Hey Vitória,

Thanks for taking the time to leave us a positive review, great to see you had a great experience! Your review means a huge amount to us a small growing business. Hope to see you again soon!

Best
Nathaniel

Rated 5 out of 5 stars

Happy girlfriend on Valentine’s Day

Purchased as a Valentines gift for my partner, extremely pleased with the purchase.
Clearly made by someone who cares, with the attention to detail & quality of the product exceptionally high. My Mrs was delighted with the first bath & I’m sure she will gently nudge me when the bath salts need replacing…
Also, have to shout out a South London small business owner on doing a great job! It’s always great when one of us is doing something positive!

February 2, 2023
Wakuda logo

Reply from Wakuda

Hi, thanks for taking the time to leave a review and happy to hear that the valentines gift went down well with the Mrs. Really appreciate the kind words and the big up!

Nathaniel
Co-founder

Rated 5 out of 5 stars

Great communication and updates on…

Great communication and updates on delivery status. Good products - I've been using the beard oil for a few years now and it doesn't disappoint

February 1, 2023
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Reply from Wakuda

Hey Nathaniel, thanks for taking the time to leave us a 5 star review, it means a lot to us as a small growing business. And great to hear about your positive experience with the beard oil. Great name btw!

Nathaniel
Co-founder

Rated 5 out of 5 stars

V tasty product promptly delivered in…

V tasty product promptly delivered in high quality packaging

January 31, 2023
Wakuda logo

Reply from Wakuda

Hey Christopher, thanks for taking the time to leave us a star review! I'm glad you enjoyed your product and look forward to welcoming you back to Wakuda soon.

Best,
Nathaniel
Co-founder

Rated 4 out of 5 stars

Expensive but worth it!!!

Beautiful designs for cards; expensive but worth the money.

The joy the recipient got for a birthday card that reflected her own cultural heritage was simple priceless. I think she’s going to frame the card!

January 11, 2023
Rated 4 out of 5 stars

My order came within time and I was…

My order came within time and I was please with it.

January 12, 2023
Wakuda logo

Reply from Wakuda

Hi Shazi, Thanks for taking the time to share your experience with us. Great to hear you were happy with your products!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Arrived in plenty of time and looked…

Arrived in plenty of time and looked even better than it did on the website

January 5, 2023
Wakuda logo

Reply from Wakuda

Hey Vance,

Thanks for taking the time to leave us a review. Especially a 5 star one. It means a lot to us. Look forward to seeing you again soon!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Excellent and fast delivery even though…

Excellent and fast delivery even though there were postal strikes

December 24, 2022
Wakuda logo

Reply from Wakuda

Hi Janet,

Thanks so much for taking the time to leave us a 5 star review, so glad you enjoyed your order with us. Look forward to seeing you again soon!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Lovely item received

December 2, 2022
Wakuda logo

Reply from Wakuda

Hey Becky,

Thanks for taking the time to let us know you had a good experience. Looking forward to welcoming you back soon!

Best,
Nathaniel

Rated 5 out of 5 stars

Beautiful product

Beautiful product, beautifully packaged. Thank you for supporting small businesses and their amazing products.

December 5, 2022
Wakuda logo

Reply from Wakuda

Hey Emma,

We wouldn't be anywhere without the amazing small businesses and their products so thanks for shopping with us and for taking the time to leave a fantastic review. You're amazing!

See you again soon

Nathaniel
Co-founder

Rated 5 out of 5 stars

Quality

The products good quality, and communication with customer service i will say is the best experience i have had with online shopping, personal touch.
I loved my product when arrived.

November 22, 2022
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Reply from Wakuda

Hi Angela,

It's lovely to hear both the products and the customer service you received were 5 star 😁. Thanks for taking the time to leave a review. It means a lot to us as a small growing business. See you soon!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Great company to buy from!

Absolutely fantastic communication throughout, the seller needed to make some additional items because of the size of the order and they kept me up to date constantly.

Packaged nicely, great condition, great items!

November 2, 2022
Wakuda logo

Reply from Wakuda

Hey Nik,

Thanks for taking the time to leave us a 5 star review and letting us know. It really means a huge amount to us as a growing business. Have a great Christmas!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Great variety

Great variety, swift communication and fast delivery.

October 25, 2022
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Reply from Wakuda

Hey Kathleen,

Thanks for taking the time to tell everyone about your experience and leave us a 5 star review. It means a huge amount to us as a growing business 😁. Look forward to providing you an excellent service again in future!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery - unique items - would recommend

October 7, 2022
Wakuda logo

Reply from Wakuda

Hey Tim,

Thanks for the 5 stars and for letting us know what it is you enjoyed about the Wakuda experience!

Best,
Nathaniel

Rated 5 out of 5 stars

Great service from CG Stores.!

Great service from CG Stores.!! My order arrived quickly and they kept me informed throughout the delivery. Very pleased with my scarf, which was packaged beautifully and even had a hand written thankyou note. I would definitely recommend this company.

September 29, 2022
Unprompted review
Wakuda logo

Reply from Wakuda

Hey Emma,

Thanks for taking the time to leave such a quality 5 star review. Really appreciate the feedback 😁.

Thanks,
Nathaniel
Co-founder

Rated 5 out of 5 stars
Wakuda logo

Reply from Wakuda

Hi Jacqueline,

Thanks taking the time to let us know the cufflinks went down well with your husband! And for giving us a five star review. Look forward to welcoming you back in future 🙂.

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Great site delivering an important…

Great site delivering an important service.

September 24, 2022
Wakuda logo

Reply from Wakuda

Hey Patrick,

Thanks for taking the time to leave us a five stars and for the kind words. It really means a lot to us as a young growing business!

Best,
Nathaniel

Co-founder

Rated 5 out of 5 stars

Wakuda is a quintessential service

Wakuda is a quintessential service. I’ve had no problem using the website and my order came promptly. As of now Wakuda is indomitable in terms of service and I will be recommending!

September 18, 2022
Unprompted review
Wakuda logo

Reply from Wakuda

Hey there,

Thanks so much for taking the time to leave us a five star review! Happy to hear you were happy with your order and we look forward to welcoming you back soon.

Best,

Nathaniel
Co-founder

Rated 5 out of 5 stars

First purchase, won't be the Last!

This was my first time buying from Wakuda. I received an email about different offers which were amazing value. It's so important to support small business when we can just now. The set of wax melts I bought were gorgeous. Arrived quickly with no issues. After my order I received a lovely email thanking me for my order with just a couple of questions to help the business. Excellent customer service and I love how so many businesses are brought together. I'll definitely be back!

September 9, 2022
Wakuda logo

Reply from Wakuda

Hey Geri,

Thanks so much for taking the time to leave us an amazing five star review. We really appreciate it and love that you enjoyed your Wax melts :-) Look forward to welcoming you back in future!

Best,
Nathaniel
Co-founder

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