Wakuda Reviews 

237
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Purchased as a Valentines gift for my partner, extremely pleased with the purchase. Clearly made by someone who cares, with the attention to detail & quality of the product exceptionally high. My Mr... See more

Company replied

Rated 5 out of 5 stars

I bought an Elite Shungite macrame necklace from Vibrations of a Goddess and Crystal melts deli pots from Aromablendsbyk which smell devine. The dispatch and delivery was really fast and I was so happ... See more

Company replied

Rated 5 out of 5 stars

This was my first time buying from Wakuda. I received an email about different offers which were amazing value. It's so important to support small business when we can just now. The set of wax melts I... See more

Company replied

Rated 5 out of 5 stars

I had made an error on my Valentines card order- order 2 cards with ever so slight wording differences. Only realising I had done so after clicking confirm and pay- my goodness, always double check... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

Online marketplace for Black-owned businesses in the UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(237)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed …

I ordered a dress which I was very pleased with when it finally arrived. So I ordered 2 more. It took a week to be told that they had completely sold out and would not be restocked. However both dresses are still on the website, this is very misleading.

August 31, 2022
Wakuda logo

Reply from Wakuda

Hi Francesca, Thanks for taking the time to leave a review and it's good to hear you were happy with your first purchase.

Apologies for your second buying experience. The delay with communications was due to issues with the manufacturer as each dress is made on demand. I can confirm these dresses have been removed from the site.

We've learned from this and have improved how we manage these scenarios in future.

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Absolutely wonderful service from start…

Absolutely wonderful service from start to finish absolutely superb

August 21, 2022
Wakuda logo

Reply from Wakuda

Hey Deborah,

So pleased you had a great experience shopping with us and thanks for taking the time to leave a 5 star review! Look forward to welcoming you back again 🙂

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

OMG best ever experience

OMG best ever experience. I ordered 2 birthday cards for my daughters. Very good quality cards and even the envelopes were good quality. Cards came with some silver birthday stamps and some silver stars which I put in card. Delivery was excellent, it took 2 days to arrive. Came in ‘do not bend envelopes’ I can’t complain
Design of cards are gold standard
Well done 👏🏾
And thank you for this long awaited website
I am a firm customer now😊

August 17, 2022
Rated 5 out of 5 stars

Really loved the card

Really loved the card, it was perfectly made, will definitely be ordering again in the future.

August 12, 2022
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Reply from Wakuda

Hey Andrea,

Great to hear you loved your card. Thanks so much for taking the time to leave us a 5 star review it means a lot to us as a small business. Look forward to welcoming you back soon!

Best,

Nathaniel
Co-founder

Rated 5 out of 5 stars

Love My purchase

Great Quality product good price excellent customer service lots of unique pieces great range to choose from Would definitely be shopping here again

August 1, 2022
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Reply from Wakuda

Hey Sharon,

Really glad you had a good experience at Wakuda. Thanks so much for taking the time to leave us a review. Especially a five star one!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

I love shopping with Wakuda

I love shopping with Wakuda, products always arrive on time, if I have a problem they take care of it, would recommend 100%

July 23, 2022
Unprompted review
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Reply from Wakuda

Hi Nikki,

That's great to hear!😁 Thanks so much for taking the time to leave a 5 star review and let us and everyone know what we're getting right. Look forward to welcoming you again soon.

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

I bought an Elite Shungite macrame…

I bought an Elite Shungite macrame necklace from Vibrations of a Goddess and Crystal melts deli pots from Aromablendsbyk which smell devine. The dispatch and delivery was really fast and I was so happy with both orders. I couldn't leave a review on the website for Aromablendsbyk for the melts, but have made a second purchase of the candles. Excellent platform and customer service.

July 11, 2022
Unprompted review
Wakuda logo

Reply from Wakuda

Hey Victoria,

Thanks so much for taking the time to leave such a detailed 5 star review! Love that you had a great experience and you're happy with your orders.

and thanks for for flagging to us the trouble leaving a review onsite!

Thanks,

Nathaniel,
Co-founder

Rated 5 out of 5 stars

In The Know: Inspiring Black Figures

Excellent service in delivering my copy of "In The Know: Inspiring Black Figures" within a few days of ordering it. I am very pleased with my purchase.

July 3, 2022
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Reply from Wakuda

Hi Beverly,

Thanks for taking the time to leave us a wonderful 5 star review. We really appreciate and and hope to welcome you been again in future!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. The cards which I ordered are unique and high quality. I'm very happy with my purchase. The cards made made Father's Day extra special!

June 28, 2022
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Reply from Wakuda

Hi Agata,

Awesome to hear your 5 star review :-) Thanks for taking the time! Look forward to fulfilling your gifting needs in future!

Best,

Nathaniel
Co-founder

Rated 5 out of 5 stars

Great gift I bought very informative…

Great gift I bought very informative and quick delivery and you could tell it was made with love

June 23, 2022
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Reply from Wakuda

Hi June,

That's awesome! Thanks so much for taking the time to write an amazing 5 star review. 😁 Look forward to welcoming you back again soon!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Loved this card I will definitely buy…

Loved this card I will definitely buy from this site again

June 21, 2022
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Reply from Wakuda

Hey Roxanne,

Thanks so much for taking the time to leave an amazing 5 star review. We and the business you bought from really appreciate it, look forward to welcoming you back again soon!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Perfect card

Perfect card! Made my partner very happy and was just what I was looking for. The free sweets that came with it were a nice touch too!

June 19, 2022
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Reply from Wakuda

Hey Mandi,

Thanks so much for leaving a 5 star review! I'm glad to hear that the card was well received and look forward to helping you find the right cards and gifts in future!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

For the culture! Love!

Great, quick and easy device with quality products received. Both hubby and my dad loved their cards!

June 19, 2022
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Reply from Wakuda

Hey Kerry,

Love it! So glad your hubby and dad liked their cards. Thanks for taking the time to review we really appreciate it. Look forward to welcoming you back soon 😁.

Best
Nathaniel
Co-founder

Rated 5 out of 5 stars

Easy to order

Easy to order, prompt delivery and items nicely packaged.

June 18, 2022
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Reply from Wakuda

Hi Mazza,

Thanks for taking the time to leave us an amazing five star review. We really appreciate it and we're glad you're happy with your order!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Amazing

Lovely business, my package came with a cute little gift and such a heat warming message that put a smile on my face for the rest of the week, great quality cards.. highly recommended business :)

June 16, 2022
Unprompted review
Wakuda logo

Reply from Wakuda

Hi Jessica,

Thanks so much for taking the time to write such an amazing 5 star review. I'm going to be smiling for the rest of the week too now! It really means a lot to us as a growing business. Look forward to welcoming you back again soon 😁

Best,

Nathaniel
Co-founder

Rated 5 out of 5 stars
Wakuda logo

Reply from Wakuda

Hi Je,

Thanks so much for your amazing 5 star review. It really means so much to us as a small growing business. Look forward to welcoming you back to Wakuda soon!

Best
Nathaniel
Co-founder

Rated 5 out of 5 stars

Very pleased

Very pleased, & the fact had extra stars free well done will be purchasing my stars through Facebook from now on.

June 11, 2022
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Reply from Wakuda

Hi Julia,

Thanks so much for your 5 star review. It means so much to us as a growing business. Look forward to welcoming you back soon!

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Order from Vibrations of a Goddess…

Ordered and came as expected from seller with a nice note.

June 7, 2022
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Reply from Wakuda

Hi Dee,

Thanks so much for your amazing 5 star review! Happy you had a good experience and look forward to welcoming you again in future 😊

Best,
Nathaniel
Co-founder

Rated 5 out of 5 stars

Highly rate this site not just as a…

Highly rate this site not just as a shopping site for unique produce but what they do to support the small business community. Their work is amazing and by far the best platform I use.

May 25, 2022
Wakuda logo

Reply from Wakuda

Thank you so much for your five star review, it was heartwarming to read. As a very young start up it means a HUGE amount to us!

Best,
Nathaniel
Co-founder

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