I asked them that i am not interested in using their services anymore and hence send what i need to take control of my company. Its been 2 months since they are dragging it and still holding my detail... See more
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I have worked with a number of umbrella companies, three to be precise...Happy to list them...but out of all of those, I would say Workr are amazing. They have amazing customer service skills, very h... See more
Company replied
Very efficient - was contacted 1st thing by phone - in response to my email over the weekend. I had many questions as this was first experience working for agency. Was put through to speak to the pers... See more
Company replied
I was specifically impressed with their service for mortgage letter Special thanks to Gareth and Charlie. You both made the process simple and efficient. For Locums who are looking to get Mortgag... See more
Company replied
Company details
Written by the company
The Workr Group provides a comprehensive range of Accountnig and Payroll services for flexible workers, in the UK and over 85 countries worldwide. With over 80 skilled staff based out of offices in London, Manchester and Leeds, we have enhanced the lives of over 20,000 contractors through our specialist companies Workr Umbrella, Workr Construction, Workr Accounting, Workr International and Freelance Workr. As a fully accredited FCSA member and reigning Best Large Umbrella Company 2019 winners, we pride ourselves on offering an ethical and compliant service, adding value to our clients and work in partnership with 75% of the UK’s Top 20 recruitment agencies
Contact info
Floor 4, 26 Cross Street, Manchester, M2 7AQ, Manchester, United Kingdom
- 0208 10 60 000
- customercare@workrgroup.com
- www.walkersmithglobal.com
4.1
Great
325 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This agency has been very helpful with…
This agency has been very helpful with a great benefit package. They have a very good custom service and would happily recommend
November 21, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Max, Thanks for leaving a great review of our features, benefits and services. We greatly appreciate this. Wishing you all the best for the future, Kind Regards, Customer Care @ WSC
Reliable
Friendly, and experienced. The advice and help I've received from Walker Smith is always helpful. They are prompt and reliable in processing my payslips and offer many benefits that simply aren't accessbile usually as a freelance employee.
Thanks again.
November 20, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Ross, thanks for your review and lovely comments. We really appreciate this and if you need anything please don't hesitate to speak to us. All the best, Gareth @ Walker Smith
Walker Smith Review
I have found Walker Smith to be a very helpful, supportive company. I have recently started employment under their remit, and they have been excellent in my transition into the new role.
Their health care plan is also very broad and helpful! Overall, a very good company.
November 19, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Daniel,
Thanks for the great review. This is lovely to see and I am so glad that we have been able to help you. Long may this continue.
All the best,
Walker Smith Customer Care
This is my first time but I’ve been…
This is my first time but I’ve been loving the experience of it all. Amazing service and advice which helps me not to be afraid to ask if I have any problem. I will most definitely share this with my family and friends.
November 19, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Huthania, As ever it is a pleasure to provide a service that helps you. It would be a pleasure to work alongside your family as well as you. Thanks for the lovely feedback, Regards, Gareth, Walker Smith CC
Great service provided by the company
Great service provided by the company. Would recommend
November 18, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Shavinder, thanks for the great review. Always nice to hear that our loyal customers would recommend us and in exchange I promise you nothing but the best service in return. Wishing you all the best, Gareth @ Walker Smith
Great scheme
Great scheme. Very helpful also good customer service.
November 18, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi, Thanks for the positive review. We really appreciate this. We always want to deliver a five star service so if there is anything we can do to improve your experience don't hesitate to get in touch with us. If you need anything please get in touch by emailing customercare@walkersmithglobal.com. Thanks,
Walker Smith CC
Very friendly,helpful and efficient…
Very friendly,helpful and efficient service
November 18, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Yvette,
Thanks for the great review. We really appreciate this and value you feedback. Wishing you all the best on this assignment and beyond, Regards
Gareth @ Walker Smith CC
Walker Smith is fantastic
Walker Smith is fantastic. Very helpful, I get my pay as soon as I am due for payment. The customer service is outstanding. I would recommend it to anyone.
November 15, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Jackie, Thanks for the great review. We love to hear feedback like this and my team and I are committed to delivering the highest standards for you. if you need anything don't hesitate to contact us. All the best, Gareth @ WSC
thieves.
thieves,they charge too much,in the end not worth it the money ,for who worked 82 hours, some get less , others more, just seat behind of computer and get easy money..slave job.
November 14, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Joseph, Thanks for getting in touch with us. I am very sorry to hear this feedback which indicates to me a very poor experience. For that we would like to apologise as this is the last thing we want to do. I would be very keen to contact you to discuss this feedback and see what we can do to turn things around for you. Unfortunately, the name you have used to leave the review is not showing up in our systems so I can not locate your account. However, I would be very happy for you to email me on garethm@walkersmithglobal.com or call me directly on 0161 359 3235 to discuss this. Yours faithfully, Gareth Murphy, Head of Customer Experience, Walker Smith Contracting
I would definitely recommend this…
I would definitely recommend this company to my friends and family they have dealt with my query very good and I really love the staff are really kind and every time I did it understood a question I was literally asking them a couple of times and they were happy to help me out not even once they're annoyed or paranoid definitely would give them five stars keep it up👍🏼👍🏼👍🏼👍🏼👍🏼
November 6, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Nureen, Thanks for taking the time out to leave us such a lovely review. We really appreciate this and hope that we can continue to go above and beyond in to the future, Regards,
Gareth @ WSC CC
The call was very helpful and…brilliant service
The call was very helpful and informative. My application was straight forward and Expedia nt.
November 5, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Ian Thanks for the great review. We really appreciate this and we are very happy that you have had a great experience so far with us. If you ever need anything please don't hesitate to get in touch with us. All the best, Customer Care @ Walker Smith
I have used Walker Smith as an Umbrella…
I have used Walker Smith as an Umbrella company for 10 months and have been very impressed with their service. Their Customer Experience team always provide timely and informative communications. Their payroll processing is very efficient; they inform me in advance (by text) of how much money I will receive each pay period, email me a payslip and make payment into my account on time every time. Thank you to the teams.
October 30, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Jane,
Thanks for taking out the time to leave us a review. We really appreciate this and are very glad that you have enjoyed your Walker Smith experience so far. All the best, Gareth @ WSC Customer Care
A Perfect Introduction
As a first experience of using an umbrella company I am so happy to have found these contractors, recommended by my employment agency, I found Walker Smith to be both willing to help, reliable and very informative. I will certainly be using them again in the future.
October 30, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Aleandra, Thanks for taking the time out to leave us a review. This is always great to hear and I am glad things have been helpful easy for you. All the best for the future. Regards Gareth @ WS Customer Care
Very straightforward service used them…
Very straightforward service used them a few times now
October 23, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Lee, thanks for the lovely feedback. We really appreciate this and are so glad that you are enjoying your Walker Smith experience. Please don't hesitate to contact us if you need anything else. We are always here to help. Best regards, Gareth @ WSC
It's simple quick to join an dont need…
It's simple quick to join an dont need to worry bout ur taxes
October 23, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi, Thanks for taking the time out to leave us such a lovely review. We really appreciate this and hope that we can continue to take away your worries in the future, Regards,
Gareth @ WSC CC
Very efficient and friendly service…
Very efficient and friendly service staff knowledgeable and eager to help
October 21, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Martin, Thanks for the great review. Glad to see you are enjoying the services provided and we are getting things right for you. All the best, Customer Care
Really happy with the company
Really happy with the company, everything is efficient and easy so far.
October 21, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Leilani, Thanks for taking the time to leave your review. We are thrilled to see that you are enjoying the services provided and look forwards to working with you in the future. All the best, Gareth @ WSC Customer Care
First rate service
Amazing service, first rate, very professional in every way, very happy in every way I’ve been dealt with throughout the whole process in my employment.
October 21, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Mark, Thanks for the great review. We really appreciate this and we are very happy that you have had a great experience so far with us. If you ever need anything please don't hesitate to get in touch with us. All the best, Customer Care @ Walker Smith
Very helpful
Very helpful, clear and concise with the information they provided and the next steps that followed in order to complete the registration and services. Definitely recommend
October 18, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Leanne, Thanks for the lovely review. It is a pleasure to be able to help you and long may this continue. We really appreciate this and here's to an exciting future, Regards, Gareth @ WSC
I'm recommended xx
October 14, 2019
Unprompted review
Reply from Workr Umbrella Limited
Hi Natalia, thanks for the positive review and glad to hear that you are having a great experience. Long may this continue. All the best, WSC Customer Care.
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