Walkonbeach 

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Rated 1 out of 5 stars

I sincerely wish I knew about this scam of a company and did my due diligence, as many others have mentioned. While I did receive an email that my items were en route and did in fact, receive the item... See more

Rated 1 out of 5 stars

I have been trying all afternoon to cancel my order that was only just done and keep getting the email bouncing back saying to email address is not found so don't know what I can do now

Rated 1 out of 5 stars

It is a SCAM - they ship products in a format that fails their stated requirements to issue a return. They failed to provide address for returns. They force you to open the packets to take photos, the... See more

Rated 3 out of 5 stars

They had some nice variety of bathing suits. You cannot purchase different sizes for a 2-piece like other websites. The shipping was partial and slow. The worst part if the return policy. Can't be don... See more

Company replied

Company details

  1. Swimwear Store

Written by the company

WalkOnBeach is a professional swimsuit company, exclusively dedicated to swimwear, beachwear and beach accessories all year round. The company mainly focuses on women's swimsuit, but it also offers women's swimdress, accessories, shoes, bags and other beach clothing items.


Contact info

All reviews

(168)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered 3 swimsuits on 1/1/2024

Ordered 3 swimsuits on 1/1/2024. Received notification 1/7/2024 with a tracking number however, USPS has not picked up the order. 1/12/2024 contacted Walk ON Beach regarding the order and that there were only 2 swimsuits being shipped however, still being charged full amount of 3 swimsuits? I received no correspondence regarding the 3rd swimsuit but was notified by Crystal on 1/13/2024 that the 3rd swimsuit is out of stock. Well, I can still order the swimsuit on the website??? AND due to pandemic times (really) they have not control over the shipping. Well, printing a shipping lable does not mean the order has been shipped. I requested that my entire order be cancelled. Crystal will not cancel the entire order as she states the order has already shipped. If it was shipped, the tracking number would be tracking the items correct? Well, it's not. Going back and forth with Crystal to cancel this order has continued into nothingness. This company has no standards and does not care about customers. Stay away from this company for your own peace of mind. Still being charged for 3 swimsuits and MAYBE getting 2? We shall see.

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

I order two sets to be told no stock for one of them

I order two sets, after 2 weeks with no tracking notification, l sent a follow-up message to customer service. Response was prompt, but the item l ordered was out of stock, yet still adverting that particular item , l was not informed of no stock. l was given the option to choose another swim set, but if l wanted them in the first place l would have purchased it. Looking at the reviews quality is a concern, so we will wait and see how long it takes to receive my other set and how long it will take to be reimbursed. I think l will give this website a Big Miss.

January 7, 2024
Unprompted review
Walkonbeach logo

Reply from Walkonbeach

Dear Gillian Barker, thanks for taking the time to review your experience. We would like to apologize for any inconvenience or dissatisfaction this may have caused.

We apologize for the inconvenience, but it seems that the swimwear you're interested in is currently out of stock. We're actively working to replenish our inventory, so please check back with us soon or explore our other available options. If you have any specific preferences or questions, feel free to let us know, and we'll do our best to assist you further. Thank you for your patience and understanding.

Thank you for bringing this matter to our attention. We value your business and are dedicated to making things right for you.

Rated 1 out of 5 stars

Ordered tankinis via Walkonbeach.com

Ordered tankinis via Walkonbeach.com - goods arrived but quality is poor compared to images used and sizing is terrible. Way too small. They try to get you to get a partial refund eg 25% & keep or 50% & keep however as i purchased via PayPal can get full refund- DO NOT BUY from them

March 4, 2023
Unprompted review
Walkonbeach logo

Reply from Walkonbeach

Dear Janet, thank you for bringing this to our attention. We sincerely apologize for any discrepancy you've noticed between our garments and the model images.

Ensuring our products meet our customers' expectations is of utmost importance to us. We appreciate your feedback and will certainly investigate this matter further to address any inconsistencies.

If you have any specific concerns or would like to provide more details, please feel free to share them with us. We are committed to ensuring your satisfaction with our products.

Thank you for your understanding and patience.

Show reviews in all languages. (168 reviews)

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