Wallspace UK Reviews 

210
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent craftsmanship of the wooden frames and note that the delivery service is exceptionally fast, punctual, and reliable. People also find the online ordering process straightforward and appreciate the careful packaging that ensures items arrive safely at their final destination. Some reviewers were not happy with occasional transit problems, noting that a few items arrived damaged or featured scratched protective perspex sheets. A few other people also felt that certain frame designs felt a bit flimsy or came with reflective glass that negatively affected the overall visual appeal.

What people talk about most

Quality

Clients share positive opinions on quality, frequently highlighting that products are well made with proper... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, secure packaging,... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well-made wooden frame that fitted my picture perfectly. I had originally paid about a third of the price on Amazon but the frame turned up broken as it was very shoddily made, I found the Wallspace w... See more

Rated 5 out of 5 stars

I used to be a framer and struggle with the quality of a lot of shop bought frames when I can't justify the cost of bespoke framing. Well, Wall space is the solution brilliant quality, speedy deliver... See more

Rated 5 out of 5 stars

I ordered 2 A3 frames with glass & mounts, and 4 A2 poster frames with perspex. I'm happy with all the frames. I did have an issue with the perspex on 2 of the A2 frames (visible scratches). I raised... See more

Rated 5 out of 5 stars

Ordering made simple. Great quality products. Sent out in a timely manner. The picture frame I ordered was a good quality decent wooden frame. I would thoroughly recommend wallspace. Was... See more


Company details

Information provided by various external sources

Buy quality wooden photo frames from one of the UK's leading manufacturers. Black Frames, White Frames, Solid Oak Frames - Whatever it is your framing, we're sure to have a frame that suits your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(210)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well-made wooden frame that fitted my…

Well-made wooden frame that fitted my picture perfectly. I had originally paid about a third of the price on Amazon but the frame turned up broken as it was very shoddily made, I found the Wallspace website and the frame was worth every penny. Will definitely not be buying any more cheap frames from Amazon and will go to Wallspace for future purchases.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Replacing the frame around a picture…

Replacing the frame around a picture printed on perspex. Unsure of sizing I phoned the company which was very reassuring. Lovely service and the frame is excellent. Really solid and a great colour. The frame arrived the next day. Very happy with everything.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, Delivery and Customer Service. Item arrived promptly and well packaged.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Wallspace.

Communication from Wallspace was excellent and I immediately felt like a value customer. The frame I ordered was delivered quickly, and was very well packaged. I am very happy with the quality of the frame, and am sure I will return to purchase more in the future.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Initially, there was an issue with the delivery of the frame which was not the fault of the company. After an email conversation, a replacement was sent within the day.
Very impressed with the quality of the item and the personal service.
Thank you!

January 10, 2026
Unprompted review
Rated 2 out of 5 stars

Good Frames, Poor Packaging

I recently received my order of 10 picture frames and was generally pleased with the quality of the materials and craftsmanship.

However, the packaging left a lot to be desired. The cardboard box used for delivery was slightly shorter than the frames, meaning the top had to be forcibly wrapped over the protruding ends. This removed the usual cushioning effect of the box.

As a result, it appears that something heavy was placed on top of the parcel during transit, and the pressure was borne directly by the frames. A few of them arrived with minor corner dents and a little paint loss. It’s not severe enough to stop me from using them, but it was disappointing and took the shine off an otherwise good experience.

I also received an automated email asking if everything had arrived okay, to which I replied with the above information. Unfortunately, that message seems to have been ignored, as I haven’t had a response in over four working days.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

The frame I had been waiting for…

The frame I had been waiting for arrived I already had read the reviews I thought no.. I will give them a chance! Well, opened the box no corner packageing on the corners and the frame arrived loose in the box damaged! so disappointed, I would like a refund. how do I get that? Why are there not any corners brackets on the frame to protect it?

December 10, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look