Wallspace UK Reviews 

210
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent craftsmanship of the wooden frames and note that the delivery service is exceptionally fast, punctual, and reliable. People also find the online ordering process straightforward and appreciate the careful packaging that ensures items arrive safely at their final destination. Some reviewers were not happy with occasional transit problems, noting that a few items arrived damaged or featured scratched protective perspex sheets. A few other people also felt that certain frame designs felt a bit flimsy or came with reflective glass that negatively affected the overall visual appeal.

What people talk about most

Quality

Clients share positive opinions on quality, frequently highlighting that products are well made with proper... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, secure packaging,... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well-made wooden frame that fitted my picture perfectly. I had originally paid about a third of the price on Amazon but the frame turned up broken as it was very shoddily made, I found the Wallspace w... See more

Rated 5 out of 5 stars

I used to be a framer and struggle with the quality of a lot of shop bought frames when I can't justify the cost of bespoke framing. Well, Wall space is the solution brilliant quality, speedy deliver... See more

Rated 5 out of 5 stars

I ordered 2 A3 frames with glass & mounts, and 4 A2 poster frames with perspex. I'm happy with all the frames. I did have an issue with the perspex on 2 of the A2 frames (visible scratches). I raised... See more

Rated 5 out of 5 stars

Ordering made simple. Great quality products. Sent out in a timely manner. The picture frame I ordered was a good quality decent wooden frame. I would thoroughly recommend wallspace. Was... See more


Company details

Information provided by various external sources

Buy quality wooden photo frames from one of the UK's leading manufacturers. Black Frames, White Frames, Solid Oak Frames - Whatever it is your framing, we're sure to have a frame that suits your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(210)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Generally excellent frames

I have made severalnorders, mostly oak A3 and A4 frames. Other than 3 A4 ones where hanger position off (which they were straight onto) they have all been excellent.
Will use again.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great job

They sent what I ordered and it was good quality and fully met expectations. One item has a slight flaw but they happily replaced that. The sizing measuring process for bespoke size frames could be slightly better explained in terms of the window and rebate sizing.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Quality!

Quality! So often I’ve been disappointed with the outcome of a frame order - the frame was nicely finished proper wood and the mount was good quality. To find a triple frame at this price surprised me. I will certainly use your company again

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely Frames

Lovely well made good quality frames, received very quickly , fitted my sons graduation photos perfectly- great choice of designs and colours

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely frames

Lovely frames, such good quality and and enhance the paintings I have. Great to support a UK company, packaging and delivery were really good. Will be using them again when I next need a frame.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great fit and great look

Bought a 12 x 12 frame to match another framed print I had. Although that frame didn't come from Wallspace this one matched it perfectly. The new print and mount slipped into the frame beautifully. They look stunning together.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

1st Class Service

1st Class Service

The frame came perfectly wrapped and in very speedy time! Customer service was exceptional with immediate responses from a very friendly team. I’ve ordered twice now and will be ordering more shortly. Thanks again WallSpace.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Great picture frame; great quality and good price. Easy to attach picture/photo/document etc. The recipient loved the oak finish. Will definitely buy further products

September 5, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look