This looks like a scam. They used to be a reputable company and I had placed orders in the past that were delivered, however my recent order was wrong. The contact email on their website doesn't work.... See more
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We have bought our koi food from Warehouse Aquatics for a few years now. Always quick delivery at competitive prices. The food we buy Medikoi Probiotic is not available in high street pet supply store... See more
We purchased a fish tank with relevant filters, heater and light. The process was straightforward with email confirmation of our order and clearly tracked delivery. Everything went well. We encou... See more
I have used Warehouse Aquatics a few times to buy various items and have always had good customer service and purchased products at competitive prices. My latest purchase was a Juwel Aquarium (only £1... See more
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Company details
About Warehouse Aquatics
Written by the company
Warehouse Aquatics - Where fish would shop
Selling to the public for over five years and with an extensive knowledge of the Aquatics trade - Warehouse Aquatics is the place to shop, in fact we would say it's 'Where fish would shop' - if they could!
Why you can depend on us.
We have invested in the most up to date payment processing available to make our site secure and safe. Our staff are trained in taking card payments safely and private customer information is never stored. When you place an order with Warehouse Aquatics you are sent notification details at every stage and details of your order are always available on your account.
The majority of our parcels are sent on a tracked and signed for service, at any point we can tell you where in the World your order is and when to expect delivery. Our courier service from Parcel Force even offers text alerts and a predicted delivery window of an hour.
All our products are fully backed by their manufacturer guarantee and if you are not happy with your purchase you can return it to us unused for a full refund or exchange.
Our Staff know what they are talking about.
Our advice at Warehouse Aquatics is sound, with combined experience of over 100 years it is safe to say we will usually be able to help solve an issue or offer advice. If you are interested in buying a product we can offer honest advice, we use these products ourselves and we know what is suitable and can recommend alternatives if needed.
To all of you, from all of us at Warehouse Aquatics - Thank you and Happy Shopping!
Contact info
Unit 2, King Street Trading Estate, CW10 9LF, Middlewich, United Kingdom
- 0330 057 0892
- help@warehouse-aquatics.co.uk
- www.warehouse-aquatics.co.uk
3.1
Average
587 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service as I am a 1st time…
Great service as I am a 1st time buyer,will definitely order from again
December 21, 2022
Excellent customer service
Excellent customer service, order arrived next day, only a few days before xmas, i was very impressed. The tank i ordered is fantastic, my grandson...and his axolotl are very happy boys!
December 20, 2022
Got exactly what I needed
Got exactly what I needed. Fast delivery, item arrived before it should have done.
December 19, 2022
Easy to order online
Easy to order online with fast delivery time. Competitive prices.
November 25, 2022
I was looking for a white Ciano 80 tank…
I was looking for a white Ciano 80 tank with white stand warehouse aquatics were very old school customer service lot of companies have forgotten how to treat customers this company hasn’t well done Nick keep up the good work
⭐️ ⭐️⭐️⭐️⭐️
November 10, 2022
Unprompted review
delivered on time as ordered
October 20, 2022
Outstanding customer support
Outstanding customer support, even for a low cost item of value under £10. Cannot fault this firm for the effort they go to to ensure customer satisfaction.
Thank you Warehouse Aquatics.
November 1, 2022
Good source of obscure products!
I was pleased to be able to purchase some under-gravel filters of the size I wanted. They seemed unobtainable elsewhere! Very happy.
October 17, 2022
I found that the website was flicking…
I found that the website was flicking about too much, it didn't give a chance to put in my items in the search bar
October 17, 2022
Good stock levels that I have of late…
Good stock levels that I have of late found hard to source because of brexit and COVID, plus speedy delivery.
October 31, 2022
Excellent prices and delivered promptly
September 24, 2022
Unprompted review
Nice little aquarium for the price
I brought my 58 litre ciano aquarium from here, It was delivered within a couple of days, well packaged and no problems with delivery at all, the courier was happy to bring it up two flights of stairs for me.. it was never gonna get damaged in transit either, as it was packed out really really well with air bags.
Communication was great. The aquarium itself is nice, with a bright led light my live plants are doing well. It holds about 50 litres once gravel has been added.. The stand is abit wobberly but not really a problem. You will need to buy a decent fish pump though (I got a fluval U2) as the one it comes with is not sufficient enough by a long shot with one silly sponge.. other then that. A great buy.
September 26, 2022
Excellent as always
August 22, 2022
Really good customer service and…
Really good customer service and arrived packaged well priced good as well thanks will definitely be using them again soon..
September 1, 2022
Unprompted review
Very fast delivery
September 1, 2022
Tetra Pond Food
Always get excellent service from Warehouse Aquatics. I need never look elsewhere
August 3, 2022
aquarium light
I bought a light for our aquarium, it arrived on time, was well packaged and does the job as expected. Thanks for a great service.
August 3, 2022
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