Watch Chest Reviews 346

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience with Watch Chest. I bought a rolex datejust black diamond at a good price and when i was ready to move on they bought it back from me at a fair price.

Rated 5 out of 5 stars

Cody and Corey answered all of my questions and were super helpful without ever being pushy. I received a beautiful Rolex Datejust 36 and couldn’t be happier. Top notch service, great price and fast s... See more

Rated 5 out of 5 stars

Excellent experience with Watchchest after much research, shopping and run-around from various others. Beautiful timepiece as advertised at a fair price. Expert packaging too- double box which sh... See more

Rated 5 out of 5 stars

This is my third experience dealing with Watchchest and it was as seamless and professional as before. Communication, wire transfer and shipping were top notch. This may sound good but then my Rolex S... See more

Company details

  1. Watch Store

Written by the company

Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they love. Whether you're a seasoned collector or just starting out, we'll help you find the perfect gift or build a collection that retains its value and can be passed down for generations. Our curated selection of rare and unique high-end timepieces is one of the largest in the world, offering pieces you won't find anywhere else. Visit our website to shop or request the timepiece you seek, along with professional repair services and options to sell or trade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

346 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great Rolex Dealer

Shopping for a Rolex is not easy. With Watch Chest I found a company I could trust and they were very helpful in finding the perfect watch for my wife. Chris and Cody were always responsive and prompt, great guys and company, will shop with them again.

October 3, 2024
Unprompted review
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Reply from Watch Chest

Thank you, Robert, for taking the time to share your experience! Your trust means everything to us. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Always an exceptional experience

This is the third watch I have purchased from Watch Chest. Chris and his team always provide exceptional premium inventory and a superior sales experience. They are always exceptionally professional and efficient. They are servicing my old watch now which was such an easy process to initiate and execute. I wouldn't recommend anyone else if you are in the market for a premium pre-owned watch or if you need repairs or service.

October 22, 2024
Unprompted review
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Reply from Watch Chest

Thank you, Joseph, for your continued trust and the wonderful review! We truly value great relationships with clients like you and are grateful for your loyalty. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Watch was as advertised!

Watch was as advertised. Responses, service, and delivery were first class. Highly recommended!!

October 11, 2024
Unprompted review
Watch Chest logo

Reply from Watch Chest

Thank you, Chuck, for the wonderful review! We're delighted your experience met all expectations. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Would give 6 stars

I just recieved my watch from Cody. He was the best price on my Rolex Oyster perpetual and the product was exactly as described. Price negotiation took less than 10 minutes via phone and wire instructions were clear and safe. One of the easiest purchases I have made for a watch and was shipped next day insured UPS to my door. Excellent pricing, service and execution.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Love my new 31mm luxury Rolex timepiece

Chris Wiley was extremely responsive to my questions, very knowledgeable about my luxury Rolex, and overall a pleasure to deal with. He made the online purchasing process easy and smooth, while leaving me with confidence in this major purchase. My Rolex arrived in elegant, safe packaging - adding to my satisfaction with this experience. Would happily contact Watch Chest for any future luxury timepiece needs, as well as refer them to my friends/family.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Experience Doing Business with Watch Chest!

I initially came across Watch Chest on eBay while searching for a Rolex Submariner reference number 14060M as a special gift to myself and as my first ever luxury watch purchase. I was specifically looking for a 2 liner, which was produced between 1999 to 2007 and I realized I'd need to get a pre-owned watch. Chris's posting on eBay had the watch in immaculate condition, I almost thought he used stock photos. However I soon realized the photos were real and reached out to Chris to inquire more details.

I had several questions for Chris as this is an incredibly large purchase for me. Chris was able to hop on a call with me and patiently answered all of my questions and walked me through the step by step process of purchasing the watch and how it will be handled and delivered. I really appreciated his recommendations as they were super helpful for a first time buyer.

Once the payment was completed, Cody helped follow up with me on shipping instructions and dealt with the logistical details very professionally and was able to get the watch delivered to me in arguable the best packaging I've ever seen in my life. With the package, they also gifted me a pen, a nice micro fiber cloth as well as the appraisal papers for insurance purposes.

I now understand why Chris & Cody have received so many incredibly positive feedback and so many 5 star reviews. They were both incredibly professional, knowledge and their passion for time pieces and what they do is easily apparent through dealing with them. I am incredibly happy with my purchase and I'd happily do businesses with them again as well as recommend them to my friends and family who are looking for that special time piece to purchase for any big occasion of mile stone in their life.

5/5. Thank you Chris & Cody - it was incredible doing business with you both!

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

best service and quality

I've been searching for a Rolex for 7 month, talked to 2 dozen businesses but non of them were able to come through. WatchChest was the only business that came through with fairness and integrity. Cody extremely knowledgeable, professional, honest. Chris the owner just as helpful. No need to look any further WatchChest is it. Thank you very much

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Nervous buying a Rolex?—don’t be from WatchChest.

I’m blown away by their attention to my needs and following with the exact watch I wanted. Great price, absolutely the best in communicating and shipping. I’m very particular with whom I deal with and one should have no reservations when buying expensive watches from the WatchChest.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Best purchase experience I've ever had.

At first I was skeptical about an expensive item from another state, but as soon as I reached out to Cody it was nothing but excellent customer service and explained all the steps, he shipped my watch and provided me with a tracking number in time for an event.
If you're in the market for a Rolex, try Watch Chest. It's an honest and reputable company.
Thank you Cody and all the team members of Watch Chest.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

I was very impressed with Watch Chest…

I was very impressed with Watch Chest and my watch was as described; it looks like new. At the beginning I was a little hesitant to buy it online without seeing it in person, but Chris was so nice and knowledgeable. Chris and Cody answered all my questions and I felt comfortable, so I decided to make the purchase. I received my watch the very next day, and the packaging was beautiful.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a pre-owned Datejust

Purchased a pre-owned Datejust. Watch was very nice, like new as described. Price was competitive. Excellent customer service from Cody via chat, and Chris via text and telephone.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH!

Everything went better than expected! Top Notch company and service and truly beyond expectations. The communication, ease and understanding built trust when competing my new purchase. I won’t hesitate to get in touch in the future for my Rolex needs. Thank you.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Exemplary service from Cody at Watch…

Exemplary service from Cody at Watch Chest. I could not be happier with my purchase of a Rolex Turn O Graph. Cody answered my questions, kept in communication and my watch arrived packaged beautifully.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Five Star+ Review

All, Chris and his team at Watch Chest are absolutely the premiers Rolex watch dealer to work with. They are fair on trade values, responsive during the buy or sell process and absolutely 100% on their descriptions and pricing of pre owned Rolex’s you may be interested in buying. I’ve done multiples transactions with Watch Chest and would not even consider going elsewhere.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

This is my third experience dealing…

This is my third experience dealing with Watchchest and it was as seamless and professional as before. Communication, wire transfer and shipping were top notch. This may sound good but then my Rolex Sub 114060 arrived and it was perfect, flawless and like new. Thank you Chris and staff for your expertise and amazing service.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

A wonderful experience and I finally own a Submariner!

From start to finish, my trade with Watch Chest was an absolute pleasure. They were very helpful, informative, concise, and timely. Watch Chest did exactly what they said they would do and perfectly on time. They were more than fair on my trade-in and on the watch I traded for. The Rolex Submariner I received, advertised as in excellent condition, could easily pass for brand new. Their sizing of the band was spot on and I was immediately able to wear the watch. The protective packaging it arrived in was impressive and greatly appreciated. I would not hesitate to purchase from or trade with Watch Chest!

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Cody and Corey answered all of my questions and were super helpful without ever being pushy. I received a beautiful Rolex Datejust 36 and couldn’t be happier. Top notch service, great price and fast shipping made this a memorable experience. I’ve already referred a friend looking for a Rolex. I highly recommend Watch Chest!

February 9, 2024
Unprompted review

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