I had a great experience with Watch Chest. I bought a rolex datejust black diamond at a good price and when i was ready to move on they bought it back from me at a fair price.
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Cody and Corey answered all of my questions and were super helpful without ever being pushy. I received a beautiful Rolex Datejust 36 and couldn’t be happier. Top notch service, great price and fast s... See more
Excellent experience with Watchchest after much research, shopping and run-around from various others. Beautiful timepiece as advertised at a fair price. Expert packaging too- double box which sh... See more
This is my third experience dealing with Watchchest and it was as seamless and professional as before. Communication, wire transfer and shipping were top notch. This may sound good but then my Rolex S... See more
Company details
Written by the company
Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they love. Whether you're a seasoned collector or just starting out, we'll help you find the perfect gift or build a collection that retains its value and can be passed down for generations. Our curated selection of rare and unique high-end timepieces is one of the largest in the world, offering pieces you won't find anywhere else. Visit our website to shop or request the timepiece you seek, along with professional repair services and options to sell or trade.
Contact info
Branson, United States
- 417-319-4044
- hello@watchchest.com
- www.watchchest.com
No history of asking for reviews
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Replied to 100% of negative reviews
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Excellent communication
Excellent communication, my Rolex was in perfect condition and shipped to me quickly. Great place to do business with.
Wife's first Rolex
I had been looking for a Datejust 36 for my wife for several months and decided to purchase from Cody at Watch Chest. The website is incredible and they had the exact watch we were looking for. Cody was extremely helpful and walked me through the purchasing process. The watch was received and even though it did not have the original box, the presentation with the Watch Chest box was beautiful and high quality. The watch is incredible and looks brand new. I spoke to Cody a couple of times during the process and he was always available and helpful. Would definitely purchase from them again.
Watch Chest is one of the best Watch…
Watch Chest is one of the best Watch online sellers. Great inventory, superb watches condition, timely delivery and excelent customer service.
True excellent experience
I had a wonderful experience buying from Watch Chest. If you find a watch on their website and even if it is slightly above your price range, please give them a chance. You will be happy that you did. Cody was my primary contact and I support 100% of great reviews he earned to this date. If you cannot reach him, then Chris who is the owner, he is another fantastic guy. So, you have 2 Aces available to you. All communication was fast, precise and kept things very professional to make me confident to buy. I had the opportunity to communicate with both Chris and Cody and I was delighted to see that their internal communication is also great. Being said, I could see that these efforts had kept them in business for over 20 years. Great shop have on your watch journey. And the watch I purchased is fantastic. Thank you again Chris and Cody!!
Cody was very helpful and responsive…
Cody was very helpful and responsive with my questions. My watch was received within a few days of payment and it is beautiful. We will definitely purchase from Watch Chest again.
I have purchased 3 watches from Watch…
I have purchased 3 watches from Watch Chest. In every case the experience was very high quality. One of the watches quit running about a month after it was delivered. When I notified them there was no hesitancy in honoring their guarantee. I was provided a shipping label and instructions immediately. The shipping was insured and simple. When it was returned it came securely boxed and insured. I highly recommend doing business with Watch Chest.
Great service
Great service, great quality and great shipping. I cannot express how happy I am with my new watch.
Finding a Watch in the Rough …
So I was looking for over a 1 1/2 years for a Rolex Daydate from specifically 1980. I reached out to Watch Chest over 6 months ago in hopes they could help. They had nothing at the time but little did I know Chris and his crew were on the hunt. So professional, so personable and never pushy. Chris did what no other company/person could do, he exceeded my expectations and made my dreams come true. Watch Chest has helped me to create a memory and a family heirloom. I highly recommend this family business to anybody and everybody! Thank you, Marc
I know what time it is!!
I knew this was the place to go for a beautiful watch because it’s my second one from Watch Chest. This time, we began this process on Thanksgiving day when I contacted Cody about this watch. He answered me on Thanksgiving day! Cody & Chris were so easy to work with, as I changed my mind on the dial half way through. Nothing was a problem for Cody and I appreciate that because sometimes it takes patience as I change my mind!!! I got my beautiful watch within days and havent taken it off yet! Thanks guys! Was a great Christmas gift!
Beautiful watch
Beautiful watch. Chris and Cody were great to work with.
Outstanding Experience
Outstanding Experience!
Little backstory: 1995 I purchased a brand new Rolex Lady Datejust, jubilee bracelet, pyramid dial. I loved and cherished that Rolex until I decided to move overseas to a country where it was strongly recommended NOT to wear or even own expensive jewelry. So I sold my beloved Rolex. The aforementioned move didn't work out and I wanted my Rolex back. Unfortunately, that wasn't an option. So I did the next best thing. I reached out to the Watch Chest and they had the exact model of watch I originally owned, the exact year, dial face, bracelet...if I hadn't kept my old serial number, I would swear it was my original watch.
And talk about service! I dealt with Cody and he was phenomenal. He listens, which in today's world is often hard to find in customer service. He patiently answered all my questions. He didn't get frustrated when I got a little emotional over the entire experience and did exactly what he promised as far as delivery.
There was a little hiccup at the beginning getting the payment to them but only because of all the extra online security they have in place, which frankly made me feel even better about the transaction.
Now onto the Rolex...it is as beautiful as my original watch back in 1995! Both cosmetically and functionally, it is perfect. They even got the sizing correct.
Cost wise, I felt they were more than fair, and offer a generous warranty, especially for a watch that is 28 years old.
Finally, I didn't have my original Rolex box so I was fine that this particular Rolex came sans box. And frankly, when I saw the packaging my new Rolex came in, I was blown away. IMHO, it is way above the original Rolex box. So classy in both style and substance.
Thank you Watch Chest, and especially Cody, for your exceptional customer service. Whether you are looking for a newer model of Rolex or a vintage piece like I was, you can't go wrong trusting Watch Chest.
Second watch with them
Second watch with them! Everything went prefect! Enjoying the new time piece!
I have purchased several luxury watches…
I have purchased several luxury watches (Rolexes, to be specific) from WatchChest and I can tell you that all of my experiences have exceeded my expectations. My experiences with WatchChest - with specifically Chris and Cody - have been exceptional. Their impeccable customer service, coupled with a stunning selection of high-quality timepieces, truly sets them apart. Chris and Cody are knowledgeable and friendly and made my purchases a breeze. This outstanding combination has undoubtedly secured my trust and loyalty as a customer. I highly recommend WatchChest.
I had a wonderful experience purchasing…
I had a wonderful experience purchasing a Rolex from "The Watch Chest." Cody, the dealer, was incredibly professional, and I was thoroughly impressed with the stunning appearance of the watch and the presentation at delivery. The high quality branded watch box was a welcome surprise! The added advantage of having an in-house watchmaker also instilled confidence in my purchase. I look forward to buying from them again in the future.
Chris Cody and team are the best they…
Chris Cody and team are the best they work with you they help you to find the right watch and they deliver the highest quality highest caliber and most perfect looking Rolex watches on the market I’ve been buying watches from Watchchest since 2017 and no one is better.
Rolex Day Date
I bought a Rolex 18238 from them and couldn’t be happier. The watch was received quickly and as described (to be honest the watch was perfect). I would not hesitate to do business with them again.
Rolex 18248
Cody and his team were super helpful answered all my questions and concerns prior purchasing this beatiful masterpiece of a watch that I was sold by this excellent company watch Chest . I looked all over for years for something in this condition, (because of its age) and lo and behold they are the ones that actually had one in stock! they gave me an excellent price on the watch, and they had it at my door by lunchtime the next day! I will definitely be purchasing from them in the future again! Thanks again Cody!
Anthony I.
Love my Rootbeer!
Another excellent experience with Watchchest and Chris Wiley. Highly recommend.
Rolex Purchased for the Wife's Birthday!
The Rolex watch I bought for my wife was in perfect condition and as described! CODY‘s customer service was exceptional and very responsive! Watch Chest is definitely the go to e-commerce watch dealer on the Internet, A+ A+, A+ thanks, WS
My 2nd rolex from these guys
My 2nd rolex from these guys, absolutely perfect and a pleasure to do business with them, ill be getting a 3rd one from them next
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