Watch Chest Reviews 346

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience with Watch Chest. I bought a rolex datejust black diamond at a good price and when i was ready to move on they bought it back from me at a fair price.

Rated 5 out of 5 stars

Cody and Corey answered all of my questions and were super helpful without ever being pushy. I received a beautiful Rolex Datejust 36 and couldn’t be happier. Top notch service, great price and fast s... See more

Rated 5 out of 5 stars

Excellent experience with Watchchest after much research, shopping and run-around from various others. Beautiful timepiece as advertised at a fair price. Expert packaging too- double box which sh... See more

Rated 5 out of 5 stars

This is my third experience dealing with Watchchest and it was as seamless and professional as before. Communication, wire transfer and shipping were top notch. This may sound good but then my Rolex S... See more

Company details

  1. Watch Store

Written by the company

Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they love. Whether you're a seasoned collector or just starting out, we'll help you find the perfect gift or build a collection that retains its value and can be passed down for generations. Our curated selection of rare and unique high-end timepieces is one of the largest in the world, offering pieces you won't find anywhere else. Visit our website to shop or request the timepiece you seek, along with professional repair services and options to sell or trade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

346 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Wife's first Rolex

I had been looking for a Datejust 36 for my wife for several months and decided to purchase from Cody at Watch Chest. The website is incredible and they had the exact watch we were looking for. Cody was extremely helpful and walked me through the purchasing process. The watch was received and even though it did not have the original box, the presentation with the Watch Chest box was beautiful and high quality. The watch is incredible and looks brand new. I spoke to Cody a couple of times during the process and he was always available and helpful. Would definitely purchase from them again.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

True excellent experience

I had a wonderful experience buying from Watch Chest. If you find a watch on their website and even if it is slightly above your price range, please give them a chance. You will be happy that you did. Cody was my primary contact and I support 100% of great reviews he earned to this date. If you cannot reach him, then Chris who is the owner, he is another fantastic guy. So, you have 2 Aces available to you. All communication was fast, precise and kept things very professional to make me confident to buy. I had the opportunity to communicate with both Chris and Cody and I was delighted to see that their internal communication is also great. Being said, I could see that these efforts had kept them in business for over 20 years. Great shop have on your watch journey. And the watch I purchased is fantastic. Thank you again Chris and Cody!!

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

I have purchased 3 watches from Watch…

I have purchased 3 watches from Watch Chest. In every case the experience was very high quality. One of the watches quit running about a month after it was delivered. When I notified them there was no hesitancy in honoring their guarantee. I was provided a shipping label and instructions immediately. The shipping was insured and simple. When it was returned it came securely boxed and insured. I highly recommend doing business with Watch Chest.

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Finding a Watch in the Rough …

So I was looking for over a 1 1/2 years for a Rolex Daydate from specifically 1980. I reached out to Watch Chest over 6 months ago in hopes they could help. They had nothing at the time but little did I know Chris and his crew were on the hunt. So professional, so personable and never pushy. Chris did what no other company/person could do, he exceeded my expectations and made my dreams come true. Watch Chest has helped me to create a memory and a family heirloom. I highly recommend this family business to anybody and everybody! Thank you, Marc

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

I know what time it is!!

I knew this was the place to go for a beautiful watch because it’s my second one from Watch Chest. This time, we began this process on Thanksgiving day when I contacted Cody about this watch. He answered me on Thanksgiving day! Cody & Chris were so easy to work with, as I changed my mind on the dial half way through. Nothing was a problem for Cody and I appreciate that because sometimes it takes patience as I change my mind!!! I got my beautiful watch within days and havent taken it off yet! Thanks guys! Was a great Christmas gift!

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience

Outstanding Experience!
Little backstory: 1995 I purchased a brand new Rolex Lady Datejust, jubilee bracelet, pyramid dial. I loved and cherished that Rolex until I decided to move overseas to a country where it was strongly recommended NOT to wear or even own expensive jewelry. So I sold my beloved Rolex. The aforementioned move didn't work out and I wanted my Rolex back. Unfortunately, that wasn't an option. So I did the next best thing. I reached out to the Watch Chest and they had the exact model of watch I originally owned, the exact year, dial face, bracelet...if I hadn't kept my old serial number, I would swear it was my original watch.
And talk about service! I dealt with Cody and he was phenomenal. He listens, which in today's world is often hard to find in customer service. He patiently answered all my questions. He didn't get frustrated when I got a little emotional over the entire experience and did exactly what he promised as far as delivery.
There was a little hiccup at the beginning getting the payment to them but only because of all the extra online security they have in place, which frankly made me feel even better about the transaction.
Now onto the Rolex...it is as beautiful as my original watch back in 1995! Both cosmetically and functionally, it is perfect. They even got the sizing correct.
Cost wise, I felt they were more than fair, and offer a generous warranty, especially for a watch that is 28 years old.
Finally, I didn't have my original Rolex box so I was fine that this particular Rolex came sans box. And frankly, when I saw the packaging my new Rolex came in, I was blown away. IMHO, it is way above the original Rolex box. So classy in both style and substance.
Thank you Watch Chest, and especially Cody, for your exceptional customer service. Whether you are looking for a newer model of Rolex or a vintage piece like I was, you can't go wrong trusting Watch Chest.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

I have purchased several luxury watches…

I have purchased several luxury watches (Rolexes, to be specific) from WatchChest and I can tell you that all of my experiences have exceeded my expectations. My experiences with WatchChest - with specifically Chris and Cody - have been exceptional. Their impeccable customer service, coupled with a stunning selection of high-quality timepieces, truly sets them apart. Chris and Cody are knowledgeable and friendly and made my purchases a breeze. This outstanding combination has undoubtedly secured my trust and loyalty as a customer. I highly recommend WatchChest.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience purchasing…

I had a wonderful experience purchasing a Rolex from "The Watch Chest." Cody, the dealer, was incredibly professional, and I was thoroughly impressed with the stunning appearance of the watch and the presentation at delivery. The high quality branded watch box was a welcome surprise! The added advantage of having an in-house watchmaker also instilled confidence in my purchase. I look forward to buying from them again in the future.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Chris Cody and team are the best they…

Chris Cody and team are the best they work with you they help you to find the right watch and they deliver the highest quality highest caliber and most perfect looking Rolex watches on the market I’ve been buying watches from Watchchest since 2017 and no one is better.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Rolex Day Date

I bought a Rolex 18238 from them and couldn’t be happier. The watch was received quickly and as described (to be honest the watch was perfect). I would not hesitate to do business with them again.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Rolex 18248

Cody and his team were super helpful answered all my questions and concerns prior purchasing this beatiful masterpiece of a watch that I was sold by this excellent company watch Chest . I looked all over for years for something in this condition, (because of its age) and lo and behold they are the ones that actually had one in stock! they gave me an excellent price on the watch, and they had it at my door by lunchtime the next day! I will definitely be purchasing from them in the future again! Thanks again Cody!
Anthony I.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Rolex Purchased for the Wife's Birthday!

The Rolex watch I bought for my wife was in perfect condition and as described! CODY‘s customer service was exceptional and very responsive! Watch Chest is definitely the go to e-commerce watch dealer on the Internet, A+ A+, A+ thanks, WS

September 17, 2023
Unprompted review

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