I had a great experience with Watch Chest. I bought a rolex datejust black diamond at a good price and when i was ready to move on they bought it back from me at a fair price.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Cody and Corey answered all of my questions and were super helpful without ever being pushy. I received a beautiful Rolex Datejust 36 and couldn’t be happier. Top notch service, great price and fast s... See more
Excellent experience with Watchchest after much research, shopping and run-around from various others. Beautiful timepiece as advertised at a fair price. Expert packaging too- double box which sh... See more
This is my third experience dealing with Watchchest and it was as seamless and professional as before. Communication, wire transfer and shipping were top notch. This may sound good but then my Rolex S... See more
Company details
Written by the company
Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they love. Whether you're a seasoned collector or just starting out, we'll help you find the perfect gift or build a collection that retains its value and can be passed down for generations. Our curated selection of rare and unique high-end timepieces is one of the largest in the world, offering pieces you won't find anywhere else. Visit our website to shop or request the timepiece you seek, along with professional repair services and options to sell or trade.
Contact info
Branson, United States
- 417-319-4044
- hello@watchchest.com
- www.watchchest.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great purchasing experience
I was in search of a specific ladies Rolex no longer in production and found exactly what I was looking for at Watch Chest. The online buying process was very easy and unpressured. The pictures and descriptions were accurate. I took the item to a Rolex Jeweler for appraisal and was very pleased with the outcome. Cody was a pleasure to deal with. Don't hesitate to shop with Watch Chest.
Exceeds all expectations
I have purchased 2 Rolex watches from Watch Chest and both buying experiences have exceeded all my expectations. Chris and Cody put the customer experience as their centerpiece of their business. The watches I acquired through them were just as described and in Brand New Condition. I couldn't be happier. Have ZERO hesitations in buying your next timepiece with them.
Second transaction and won't be the last!
Great communication from start to finish. It was my second transaction with Watch Chest and I won't hesitate to use them again. Smooth, simple, and straight forward.
Fourth Rolex transaction
I just completed my fourth transaction with Chris Wiley at WatchChest. First was the purchase of a 16710 in 2016, followed by a 16610 in 2020, the sale of my wife’s 268622 in 2021 and just now, the purchase of a 18238 to replace it. Chris is likely to be able to source the best quality (mint with papers) of any model you are looking for at prices that are fair.
There are a ton of Rolex sellers out there, but I wouldn’t seriously consider working with anyone else.
Fantastic watch dealer
Fantastic watch dealer. Purchased a gorgeous Daytona at an excellent price. Will definitely be doing business with them again. Honesty goes a long way! They live by that motto.
Cody is very knowledgeable.and…
Cody is very knowledgeable.and trustworthy -great selection great prices easy transactions
The problem here is ...
The problem here is .... if they sell a great product and are easy to work with... then I will keep buying and buying Rolex. Cody was very professional and did not miss a beat. His follow up and consideration thru entire process was impeccable. The watch was better than described. I recommend this business! Chris
Great service, great experience, 5 Star
Cody did a fine job. Very eager to help and his follow up was very timely. Quality was impeccable.
Great watch buying experience!
Great watch buying experience. I worked with Cody who was very easy to work with and answered all my questions thoroughly. The whole process was seamless. The watch I received was exactly as advertised and I will be using WatchChest when purchasing my next watch.
Unparalleled Service
Cody and the team at Watch Chest were unparalleled in their service both prior and during the watch purchasing process. When I had questions regarding different pieces I was comparing, Cody was prompt and thorough in addressing each question clearly with ample detail. Once I came to a decision, I received my watch within the week as it was overnighted. Cody even ensured the watch was properly sized to my wrist with the dimensions I gave him. 5 star experience. I will be doing business with Watch Chest again in the future!
Excellent
This was the most pleasant online purchase experience I’ve ever had. I purchased my Rolex after many years of wanting one. The watch is absolutely flawless and even better than the description. A small detail that really impressed me was that my watch was already set to my time zone upon arrival, all I had to do was put it on!
I received a call about an hour after delivery to make sure everything was as expected. Cody and his team went above and beyond to make this a pleasant transaction. I will definitely purchase another one in the future once I meet some more life goals.
EXCELLENCE AT THE WATCH CHEST
1000003807,1000004333,1000004654 order #'S
I have made three purchases in the last 3 years. I have been assisted by multiple associates and the owner on almost all transactions. They truly work together as a team working to completely take care of my needs and concerns when buying
my time pieces. They always are friendly,
straightforward and honest with information I have had questions about. The website is very
user friendly for easy transactions. Should the
transaction be a little more involved, they will
assist and handle quickly and efficiently. the
watches I have bought have always surpassed
my expectations. I always shop at Rolex stores
when I travel. I have not received the caliber
of service from any other store vs the service
I have received from The Watch Chest. If you
are looking for a one time purchase or if you
are a collector, you can not go wrong investing
your time and money with The Watch Chest and
the dedicated staff. I will be back for more!
10 year Patron…….
I have been buying Rolexes from The Watchchest for 10 years now and have never had a bad experience. I highly recommend them and they are very fair when trading in your old watches as well!!!
This was my First purchase and I was blown away!
This was my first watch purchase made on-line and not in person. The watch was delivered with great communication. The box and presentation was perfect and the watch was in "Excellent condition". For a 30 year old vintage watch it looks like it was in a time capsule. The band is tight and feels brand new. There's not one scratch on it. The watch is barely polished and done right to a Rolex standard. I was so excited for that! So many of these gold watches are over polished and done incorrectly. The team at Watch Chest over delivered and made this gift a memorable one. They will not waste your time or theirs!
You will be very displeased with Cody
You will be very displeased with Cody, had no idea what a watch(Rolex) was worth on trade(they had one on website) and told me “they would get back with me after they scanned the market.” Never heard back. Unprofessional.

Reply from Watch Chest
I’ve been using Chris for over a…
I’ve been using Chris for over a decade. Great guy. Great service. Great experience. Every time. Highly recommended.👍👍
Love my new rolex watch
Love my new rolex watch! Great customer service and they are very attentive! Will buy next watch from them.
Exceeded Expectations
The quality of the watch I purchased and superb customer service exceeded all expectations. This was my first "real" watch purchase, and Corey and the team really made it a pleasure. Their professionalism removed any hesitation I had from making the purchase of a per-owned watch. I plan to stay a Watch Chest customer.
I was looking around for a watch
I was looking around for a watch. Came across this store on a Google search and they were advertising the watch I desired. Good price, good Pictures,etc. went online ad researched the Co as well as checking some of the watch forums. Everything looked good. Contacted Cory and asked a bunch of Questions which he answered politely ,patiently, and professionally. So far so good. He directed me to the checkout page and I pulled the trigger for over $12,000. Called Cory atv12:00 at his lunch and he quickly verified my payment went through. He stated that he would overnight my watch after lunch. That was yesterday. Today at 11:00 I am wearing a Beautiful, authentic Rolex. I am more than satisfied and feel I got a great deal! I have found my go to place for luxury watches. I also spoke to Corys father Chris the founder of the company over20 years ago. Chris was the same as Cory A-1 all the way. If you are thinking about purchasing from these guys don't hesitate. Also wanted to state the packaging and presentation was beautiful. Thanks Chris and Cory I really appreciate all you did!!!!
We have done business with WC for over…
We have done business with WC for over 10 years and a dozen watches. They are always fair on trades and the pieces they sell are top drawer. We recently did a ladies yacht master and gents GMT II - both are amazing. Communication is excellent. They are worthy of your trust.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







