Watch Chest Reviews 346

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience with Watch Chest. I bought a rolex datejust black diamond at a good price and when i was ready to move on they bought it back from me at a fair price.

Rated 5 out of 5 stars

Cody and Corey answered all of my questions and were super helpful without ever being pushy. I received a beautiful Rolex Datejust 36 and couldn’t be happier. Top notch service, great price and fast s... See more

Rated 5 out of 5 stars

Excellent experience with Watchchest after much research, shopping and run-around from various others. Beautiful timepiece as advertised at a fair price. Expert packaging too- double box which sh... See more

Rated 5 out of 5 stars

This is my third experience dealing with Watchchest and it was as seamless and professional as before. Communication, wire transfer and shipping were top notch. This may sound good but then my Rolex S... See more

Company details

  1. Watch Store

Written by the company

Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they love. Whether you're a seasoned collector or just starting out, we'll help you find the perfect gift or build a collection that retains its value and can be passed down for generations. Our curated selection of rare and unique high-end timepieces is one of the largest in the world, offering pieces you won't find anywhere else. Visit our website to shop or request the timepiece you seek, along with professional repair services and options to sell or trade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

346 reviews

5-star
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No history of asking for reviews

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Rated 5 out of 5 stars

Great experience

This is the third watch I have purchased from watch chest. This transaction was a little bit more tricky because I was both selling and buying watches and there were customs issues on both sides. As always, the service was excellent and I love my new watch.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

The absolute best experience I've ever…

The absolute best experience I've ever had in the watch collecting hobby....Corey, Chris and Glen are truly one of a kind.... I can't say enough how terrific they are! If you ever consider purchasing a luxury timepiece make The Watch Chest your first place to look.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

ROLEX PURCHASE 5 STAR

HI! I just bought a gorgeous rolex and I had quite a few questions. They were all answered quickly and thoughtfully. It's nice to be able to actually still speak to a human. Excellent experience. Thanks!

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Trust worthy company great customer service

Trust worthy company with incredible customer service. The watch was even nicer than they described. I traded in my old watch, they paid a very fair price for it and the new watch I bought was very competitively priced. The whole process was headache free, very smooth transaction. I highly recommend these guys.

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Rolex Servicing Experience

I have a Rolex watch that was in need of a service, I reached out to the Watch Chest Team and immediately they reached out to me to make arrangements for the servicing. The pricing was reasonable and updates on the watches progress was fantastic. I felt the watch was in excellent hands with this company. A few weeks later I received the watch and it looked brand new!! So cool!! Big Thanks to WC

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Watch Chest is A+++++

I purchased my third Rolex from Chris. He promptly answers my questions and the watches come in perfect condition. I highly recommend Watch Chest and Chris Wiley.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience - when the first watch I ordered didn't work out for me, Corey worked with me to determine exactly what I was looking for and not only suggested a rare and beautiful alternative, but was able to quickly source it for me as well and I couldn't be happier with my new timepiece. Won't hesitate to buy from Watch Chest again and definitely recommend!

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

I will do business with Watch Chest…

I will do business with Watch Chest again. I have bought several watches online, but this was by far the best experience I have had. Customer service prior to the sale was great and the condition of the used watch was like new.

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

What an amazing experience!

Thank you Watch Chest for the amazing timepiece! I completely love my new Rolex. Special shout out to Chris and Cody for taking care of me and providing fast shipping. Couldn't be any happier with my new timepiece. Looking forward to purchasing from them again.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

The Watch Chest is awesome

The Watch Chest is awesome. Chris Wiley took great care of me, very responsive during the sale and the watch was delivered as promised and is even more beautiful live than in the picture...Customer for life!

June 11, 2022
Unprompted review
Rated 5 out of 5 stars

I've been a customer of Watch Chest for…

I've been a customer of Watch Chest for almost a decade and have never been disappointed. When I want to add to my collection I call Chris and tell him what I am thinking and he goes to work to find an amazing piece. The last Rolex Wimbledon was no exception. I highly recommend and trust them.

May 2, 2022
Unprompted review
Rated 5 out of 5 stars

Complete Satisfaction

I have been searching for a particular watch for a couple of years now. Immediately once I found watch chest, I knew I was in the right place! The pictures don’t do my watch justice.. it’s beautiful !!! I cried when I opened the box! Highly recommend their business! Customer service is on point as well!

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased customer

It has been a pleasure to deal with Watch Chest. Representations were accurate and precise. Have owned and traded Rolex watches for decades. Trust is very important. Five star regarding everything. DAC Florida

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

Watch Chest to the rescue!

The band broke and I lost my two-tone Rolex Lady Date watch that I had worn every day for over 40 years.
I was devastated.
After many tears, I decided to replace my watch with a new one but Rolex is no longer making the 26mm size I wanted.
I started looking online and spoke to several watch companies for a pre-owned 26mm watch . I could not find a pre-owned watch that did not have at least one or more "after market" parts (plastic crystals, fake bands, etc)
Then I found Watch Chest. They were wonderful and helped me find a much newer version of the watch I had lost. My "New" watch arrived in a day and looked brand new! I love it!
Why would anyone purchase a Rolex from any other company? I could not have ask for better customer service or a better quality pre-owned watch! We are very happy with the purchase.

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience

A very pleasant experience. These folks were very responsive to my inquiries and the purchase of the Rolex Daytona was as smooth as silk. Ordered and had my watch the next day. Everything was exactly as represented. I’ll be a regular customer.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Tune up

My Rolex just came back from its tune up and it is beautiful. I was so happy when I got my watch from Chris so of course that's where it went for servicing. Cody was great answering all my question, never lost patience with my pesky emails (and calls). Thank you very much--excellent customer service!

March 2, 2022
Unprompted review

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