Watlingtyres Reviews 

84
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

WatlingTyres - REDHILL branch. Spoke to Aaron (Assistant Manager) ahead of visit and sounded optimistic would be able to handle my query - suspected TPMS fault. On arrival Saturday, despite being ver... See more

Rated 5 out of 5 stars

This review relates to Watling tyres on Sturry Road in Canterbury, Kent only. These guys are awesome! They always seem to be able to do repairs and fittings while you wait. No fuss. Helpful, friendl... See more

Rated 1 out of 5 stars

Turned up at the Ashford branch at 1140 on a Saturday to have 2 already ordered tyres fitted, only to be told they were closed even though on Google maps it says they close at 1. Staff were not at all... See more

Rated 5 out of 5 stars

Called in due to car reporting low tyre pressure in one tyre. They checked us in immediately and young Cameron saw to our problem and fixed it. Polite, efficient and knowledgeable, he repaired our pun... See more

4.4

Excellent

TrustScore 4.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(84)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scuffed my car

I have used these guys many times in the past and they have been good. I went in today for a puncture repair and found my front bumper with a scuff. The store just fobbed me off saying it was not their fault, very disappointing.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and kind, professional staff.

My elderly parents had a puncture in the tyre of their wheelbarrow so they took it to Watling Tyres in Redhill Surrey not knowing if they would be able to assist. There they received an exemplary service, two thorns were removed and the tyre was repaired accordingly. The staff were really kind and helpful and only charged them £14.00. Thank you to all concerned for your 5 star service and taking care of my parents.
I had a similar good experience with them last year when a nail caused a puncture in a tyre on my Alfa Romeo. Fast, efficient and friendly service.

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Professional with Brilliant Customer Service

Called in to the Gravesend branch on Wednesday to discuss my requirements and arranged to return this morning.

I was seen promptly and the work was carried out on my bike with meticulous care, Colin treated the bike like it was his own. 👌

Prices were very competitive and the entire branch is run very professionally (puts other tyre garages to shame)

Can't recommend this branch of Watling Tyres highly enough and will certainly use it for all my future tyre and MOT needs. 👍

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient and great service

I called this morning as I had a flat tyre and thought the valve had gone. I am no expert but the gentleman who answered the phone was calm and reassured me I could bring the car in when I was ready and they would be able to help. He even quoted a very reasonable price.

I drive down after my school run and they asked me to bring the car straight into the garage. They showed me where the valve had gone so I knew what had happened. They removed the space saver, refitted the tyre and checked the space savers pressure incase I ever have another problem.

All this efficient service whilst being friendly and helpful. I couldn't recommend them more. And I was delighted with the price. No hidden charges. Can't thank them enough!

July 13, 2023
Unprompted review
Rated 3 out of 5 stars

Not really helpful

Good price, helpful over the phone. Asked about wear pattern and inflation but as soon as iit was fitted didn't want to know. Didn't tell me what pressure and was fairly abrupt. Shame customer service didn't extend past taking my money.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

GILLINGHAM BRANCH

GILLINGHAM BRANCH
They fitted me at extremely sort notice, gave me a choice of products (prices) and did not complain when I could not find the locking tool for the wheel nuts, emptying the boot and then putting it all back. Great guys and all genuine and pleasant.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Redhill branch

Redhill branch. Great service. Used the Redhill branch 3 times over past 2 years Friendly, respectful, excellent service each time.
Went back with issue from tyre change in December. No quibbles. Highly recommend.
Thank you.

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

Watling tyres in gravesend is…

Watling tyres in gravesend is absolutely amazing! They have helped me many times in the past when i was in trouble with my car, tyres and today again, i was very kindly helped by a staff who fixed some damaged in my car bonet, screwed it for me and didnt even charge me!! They are always so friendly and kind!

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service

I just went to Watling in Redhill to have a tyre fitted to a spare wheel rim. They were super-quick, cheerful and also thought to check which side of the car the wheel would be fitted. So much better than Halfords, where I had the exact opposite experience.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

I phoned late in the afternoon on a…

I phoned late in the afternoon on a Thursday, my tyres were not in stock but they got them in for first thing the next morning. Excellent service as always. I was in and out withing 10 minutes. The wonderful mechanics even put my spare back I my boot properly saving me the job. Always polite, friendly and professional.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable and honest tyre shop

Was gutted finding my car with a nail in my tyre early in the morning but tyre wasn't flat, so on my way to work, I noticed Wattling tyres shop(in Gravesend), I asked one of the staff if he could have a look at it for me, I had no appointment booked or used them before. The employee fitted me into their busy schedule immediately and I only had to wait for 10mins. Eventually after checking the tyre, I have been told that I didn't have to pay anything since there was no damage to an actual tyre and nail was only on the surface. I felt relieved that I didn't need a new tyre or my tyre needed any fixing. I was pleased to know how honest and helpful the staff in this shop was. I absolutely recommend this shop. Many thanks for helping me out.

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptionally decent…

Visited the Hastings branch and found exceptionally decent people who offer honest advice and actually advise against any unnecessary work. Efficient and reasonably priced service. Really happy and definitely would recommend. Thanks

October 8, 2021
Unprompted review
Rated 1 out of 5 stars

They don't answer their phones!

15/09/21 15:47 Tried calling Watling Tyres Swanley twice (rang for ages each time) and they didn't even bother answering the phone. I'll take my business elsewhere!!

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Bloody Marvellous Service - friendly and honest

Bloody Marvellous!
I thought I had a slow puncture but I'd actually filled up the tyres with too much air which was causing the warning light to trigger. The guy was really friendly and put me at ease without laughing at me - I was laughing at myself still!
Great service and would highly recommend this friendly and honest service.
Thank you

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Maidstone Branch

Friendly professional 1st class service from Maidstone branch. I turned up hoping they could fix my Toyota Yaris and it was done immediately, I highly recommend these guys...Thank you Watling Tyres!

August 24, 2021
Unprompted review
Rated 2 out of 5 stars

MAIDSTONE WATLING TYRES

Changed all 4 tyres with expectations all 4 to be same.. Tyres been changed one tyre different brand... Ring to them, explanation was- budget tyres don't have to match.... Interesting fact...

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Honest and helpful

I have had two very good experiences with the Redhill branch.

The first time, my wife's car had a slow puncture. They could have told me that I needed to replace the tyre, but they didn't. They repaired it for £24.

The second time, I asked whether my two front tyres were good for another 2,000 miles. They could have said no and if they had I would probably have bought two new ones. But they said the tyres were OK.

I will go back there.

June 10, 2021
Unprompted review
Rated 5 out of 5 stars

Margate branch absolutely superb

Margate branch absolutely superb. Great staff and excellent prices. Spent days trying to find someone to fit small tyre for golf buggy and couldn't be more helpful. Definitely 5 stars

May 7, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look