We were at the Lewes location and got the Big Kahona service with the interior with the trunk today 8/8/26 in the afternoon and upon arriving the gentleman taking us in was very pleasant but the gentl... See more
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Review summary
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Reviews shaping this summary
Beware of this car wash at Church Langley in Harlow. Came back after having a gold wash with extra wax to find they ruined the Alloygators fitted to my wheels by using an acid based wheel cleaner ta... See more
Company replied
Macc -Tesco The car wash guys seemed nice but I didn't think it was the best. Windows inside not very clean and a strange white marks to bumpers that the main guy couldn't be bothered speaking to me... See more
Company replied
£30 for outside wash, windows cleaned and inside hoovered. Returned to collect my car to find sweet wrappers still remaining by side of front seats, alloys as dirty as before, and storage under parcel... See more
Company details
Written by the company
Waves is the UK’s home of car washing and valeting. We are passionate about cleaning cars and Waves has built a commanding presence in the UK car wash market since we started in 2006, reaching millions of customers from hundreds of locations.
Contact info
1 Castle Court Brewhouse Lane London , SW15 2JJ, London, United Kingdom
- www.wavescarwash.co.uk
2.5
Poor
814 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 24 hours
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"Fantastic Car Wash Experience at Tesco waves car wash in Great dunmow
"Fantastic Car Wash Experience at Tesco Waves in Great Dunmow!"
As a car trader, I’m always on the lookout for a top-quality car wash, and I can confidently say that Tesco Waves in Great Dunmow exceeded my expectations! After purchasing a car, I decided to stop by for a quick clean-up, and I was absolutely blown away by the results. The team did an amazing job, and the car came out looking sparkling new, almost like it had just rolled off the showroom floor. The attention to detail was impeccable, and the service was quick yet thorough. Worth every penny and more! I highly recommend Tesco Waves for anyone looking to give their car a premium, spotless finish. I’ll definitely be back!
November 27, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves in Great Dunmow and we look forward to welcoming you again soon!
Waves Talbot Green
Waves Talbot Green. My first and last visit. The price I was quoted prior to the valet changed by £10 increase on the day of the valet. My front and rear windows were left so thickly smeared I lost visibility on a country lane in the dark with oncoming cars very nearly causing a head on collision, most scariest drive home from work ever. There are other car valets in the area who charge the price quoted before the clean and do a perfect job
October 28, 2025
Unprompted review
Reply from Waves Car Wash
Hi Vanessa, thank you for taking the time to leave a review, we're sorry to hear that you were disappointed with your experience at our Talbot Green site. Please note that we are a Franchise operation. Each Site is owned and operated by an individual Franchise Partner. In order to quickly and satisfactorily resolve any complaints or issues, we would advise you contact the Franchise Partner of the car wash that you visited to speak with the Manager in the first instance. If this is not possible, please do contact our customer service team who will be able to discuss this with you further customerservice@wavesconsultancy.co.uk
Excellent clean and dry on the outside
Excellent clean and dry on the outside! Quick, careful & professional. This is the second time I used Tesco in Sunbury & I would highly recommend them. Good value for money too!
November 8, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon.
Amazing Service with a smile
This was a great experience with a quality service.
I would recommend you shop at Tesco store Cirencester and leave your car to be washed and cleaned by waves they are simply the best.
November 3, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon
Damaged my car by reversing another…
Damaged my car by reversing another customer’s car into mine when changing bays. Left circular stains on my fabric seats as result of cleaning, so they now have a permanent wet look. Not thorough, with bits of dirt and bird poo left on the paintwork. Avoid!
February 21, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review, we're sorry to hear that you were disappointed with your experience. Please note that we are a Franchise operation. Each Site is owned and operated by an individual Franchise Partner. In order to quickly and satisfactorily resolve any complaints or issues, we would advise you contact the Franchise Partner of the car wash that you visited to speak with the Manager in the first instance. If this is not possible, please do contact our customer service team who will be able to discuss this with you further customerservice@wavesconsultancy.co.uk
Avoid! I could have done better myself.
Outside was reasonably clean. Inside I could have cleaned better myself.
Won't be using again.
Not worth £5, let alone £25
Avoid!
October 30, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review, we're sorry to hear that you were disappointed with your experience.
Please note that we are a Franchise operation. Each Site is owned and operated by an individual Franchise Partner. In order to quickly and satisfactorily resolve any complaints or issues, we would advise you contact the Franchise Partner of the car wash that you visited to speak with the Manager in the first instance. If this is not possible, please do contact our customer service team who will be able to discuss this with you further customerservice@wavesconsultancy.co.uk
I have nothing but praise for Waves Car…
I have nothing but praise for Waves Car Wash, Tesco, Dunstable. I would not go anywhere else for a car wash. My car, five years old, looks brand new after the car wash here. In fact, to my shock, a friend said to me when seeing my wedding car 'Oh! You bought a new car for your wedding!'. No! It was my very own five year old Ford Fiesta. My! The shine!
August 5, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon!
I have just returned from paying £35…
I have just returned from paying £35 for a full valet and upon inspecting the vehicle it doesn't appear to have actually have been cleaned inside at all. The outside of the car is passable but inside has not had so much as a wipe down.
October 10, 2025
Unprompted review
Very good!
I had a great experience. Cleaned my car beautifully inside and out, and were friendly and professional. Easy to book on the website.
September 30, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon.
Great service
Great service, as always, from Waves in Sudbury. Fabulous job, cleaning my filthy car. The staff at sudbury are always friendly and helpful. No hard sell either. I never go anywhere else.
October 8, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon.
car wash rip off…
Had my 2 seater softtop mini washed and valeted at scunthorpe tesco,feel ripped off at 33pound.
Soft top still dirty,paintwork streak.
I have not used them for a while and i will not be back,too expensive now.
October 6, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review, we're sorry to hear that you were disappointed with your experience.
Please note that we are a Franchise operation. Each Site is owned and operated by an individual Franchise Partner. In order to quickly and satisfactorily resolve any complaints or issues, we would advise you contact the Franchise Partner of the car wash that you visited to speak with the Manager in the first instance. If this is not possible, please do contact our customer service team who will be able to discuss this with you further customerservice@wavesconsultancy.co.uk
I had my car cleaned at the Scunthorpe…
I had my car cleaned at the Scunthorpe Waves car wash today and the lads did a great job cleaning it inside and out. I asked if they could put a couple of large car stickers on the front doors for me which they did. I will definitely use them again.
October 3, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon!
Head office of waves
Stay away from head office,
The actual car washes are ok but STAY AWAY FROM HEAD OFFICE OF WAVES !
Do not think about to buy a car wash your life will be done with them they will rob you and destroy your life ,
October 3, 2025
Unprompted review
Platinum wash not worth the money.
I paid for a Platinum wash and wax - mostly for the so-called extra wax treatment - but it was a complete waste of money. I could have done a better job in less time. The car was handed over to Waves in an already fairly clean condition - just some light road use dust - so this should have been an easy cleaning job. I returned 95 minutes later to find the full job not yet finished, but no pressure from me to complete it quickly. The alloy wheels weren't properly cleaned (I've photos of the dirt that I subsequently removed) and the front of the vehicle still had lots of insect marks that hadn't been removed, which I easily did when I got the vehicle home - I would of have insisted that this was done by the Waves team but, after over 1.5 hours, I needed to be elsewhere. How durable the "special" wax treatment remains to be seen.
The Waves team are a friendly bunch but they still need to please their customers by doing a good cleaning job, especially when it's supposed to be a premium service.
October 1, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review, we're sorry to hear that you were disappointed with your experience.
Please note that we are a Franchise operation. Each Site is owned and operated by an individual Franchise Partner. In order to quickly and satisfactorily resolve any complaints or issues, we would advise you contact the Franchise Partner of the car wash that you visited to speak with the Manager in the first instance. If this is not possible, please do contact our customer service team who will be able to discuss this with you further customerservice@wavesconsultancy.co.uk
Top service from Nick
Top service from Nick. Very approachable and even T Cut scrapes out for me. Excellent.
Andy R.
September 30, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon
Happy Customer
Was so pleased with my car wash and valet in Tescos Wave car wash in Brook retail park Clacton, they worked so hard, because of my dogs fur covering the back seat and boot, would recommend them every time, I will be back.
September 30, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon! :-)
I went to have my car cleaned in the…
I went to have my car cleaned in the Cheshunt waves hand car wash and can I say what a wonderful job they done.
My car hasn’t been cleaned for months and it was really bad. It’s now like a new car.so clean. I am really happy with it. And the staff are so friendly and helpful. Definitely will be going back.
September 30, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon
At Altrincham
At Altrincham
Quick appointment and service
SUV mini valet clean and vac - good job
September 28, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon
Rude to customer's and rough place…
Rude to customer's and rough place never visit again
Disrespectful services by the violent staff
September 25, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review, we're sorry to hear that you were disappointed with your experience.
Please note that we are a Franchise operation. Each Site is owned and operated by an individual Franchise Partner. In order to quickly and satisfactorily resolve any complaints or issues, we would advise you contact the Franchise Partner of the car wash that you visited to speak with the Manager in the first instance. If this is not possible, please do contact our customer service team who will be able to discuss this with you further customerservice@wavesconsultancy.co.uk
The best experience had in this car…
The best experience had in this car wash,top quality
September 20, 2025
Unprompted review
Reply from Waves Car Wash
Thank you for taking the time to leave a review. We're thrilled you were happy with your experience at Waves and we look forward to welcoming you again soon.
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