Wazamba Reviews 

1,057
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with payment and withdrawals, frequently experiencing long delays or denied payouts. Customer service was often criticized for being unhelpful, providing templated responses, and failing to resolve problems. Some users also faced account-related issues, including unexpected closures or blocks, contributing to a perception of untrustworthiness. However, some customers also noted positive experiences. A few people mentioned quick deposits and withdrawals, with payments arriving within expected timeframes. Additionally, some reviewers found the customer support helpful and responsive, and appreciated the website's games.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with many reporting significant delays and issues with... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing frustration... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing strong dissatisfaction due to... See more

Staff

People report ambiguous experiences with staff, with some customers expressing significant dissatisfaction.... See more

Service

Users describe ambiguous interactions with service, with some reviewers having a very negative experience,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Stay away from Wazamba! I asked them to close my account due to gambling addiction, and they reopened it without my consent. This caused a relapse and financial harm. Completely irresponsible and u... See more

Company replied

Rated 1 out of 5 stars

I need to change my review of this casino. I received a €40 free bet, wagered it, and made a €70 withdrawal. Since the payout took 7 days, I canceled it and kept playing. I increased the balance to €... See more

Company replied

Rated 1 out of 5 stars

Estolio Limited runs many different casino sites. (Include Alf casino) I had always problems to withdraw large amount when i have won as they changed my vip level dramaticly to be able to withraw... See more

Company replied

Rated 1 out of 5 stars

Another update on my previous 2 reviews- today marks the 10 days and no withdrawal. I get the same templated excuses please be patient, sometimes there are delays or there is a issue with the payment... See more

Company replied



Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(1,057)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers!!!

Crooks is what they are! A bunch of scammers just out for your money.
My husband made a deposit, something went went wrong with their "server" apparently so couldn't pick up the payment. Sent screenshots of bank history until now we still haven't received an answer.
They can might as well close, useless!

July 29, 2023
Unprompted review
Rated 1 out of 5 stars

I made a $30 deposit & was told that…

I made a $30 deposit & was told that the casino has no record for it, so I provided the transaction record & they denied receiving it & said it would be refunded, that was months ago & the casino still has not returned my deposit & continues to ask for the record of payment after I already provided it at the time!

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Vip customer there that has constant…

Vip customer there that has constant casino issues customer chat are terrible they never can fix your issues they tell you to email you never ever get a reply !

Would not recommend them they don't care about customers and they won't help you on chat !

They offer you something via email also and u try take that offer and customer chat doesn't know anything about it !

You will soend hours trying to fix one issue

Stay away at all costs

August 5, 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE DANGEROUS SCAM

BEWARE DANGEROUS SCAM

wazamba is a serious fraud, not only because it has less payout limits, but also because it doesn't pay people, it blocks your account once, only the other day, when all the sites offered by Rabidi NV company from Curacao and what 7starpartners offers you, stay away from such sites... ATTENTION, they steal all your money

July 24, 2023
Unprompted review
Rated 3 out of 5 stars

“Bonuses and rewards”

The site is ok the withdrawals are not a problem at least on my account. But the thing I think is pointless are “bonuses and reward” the money they gave you. Because first u have to deposit an amout it requests. Than it says the amount has to be wagered 20,30 or even 40x times. And on top of that when you start playing firstly your deposit is ripped off and than the bonus they gave you. Just saying don’t play with their bonus it’s pointless because there is a really small chance you can wager e.g. 50€ 20,30 or 40x times.

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

NOT GIVING THE WELCOME BONUS !!

NOT GIVING THE WELCOME BONUS !!
After my deposit of 200 euro for sportsbook welcome bonus of 100 % up to 200 euro for players from Finland, they promiss to add the bonus after first 200 euro bets will be setled. I contact the live chat , and I was told > Our department decide not to give you the welcome bonus/ I ask why you promisss welcome bonus then , the live chat person answered > we have the right to not give you the bonus, is there anything else we can help you with ? My point of few scam , and i wonder what was going to happen if i had winnings, were they going to pay at all ??

June 25, 2023
Unprompted review
Wazamba logo

Reply from Wazamba

Good morning Vesna,

We are very sorry to hear that you had a negative experience on our website. We can assure you that such cases of withholding any kind of bonuses are extremely rare and usually related to duplicate accounts by the same person.

We are unable to check your specific case without your account details. We would like to kindly ask you to get in touch with our support team again so we could make sure this was not just a misunderstanding on either side.

Kind regards,
Team Wazamba

Rated 1 out of 5 stars

Stay away from this site !

Stay away from this site !!
Before I made deposit I reed the conditions of the welcome sports bonus so just in case I contact the live chat to make sure, minutes after my deposit j made inplay sportbets that were setled as lose. I contact the live chat to be activate my welcome bonus, the answer was unfortunately our department decide not to give you welcome bonus, is there anything else that I can help you with? I will recomend Betsson, Nordicbet, Ninja Casino, and bet365 where never had any problem with widhdrawals

June 25, 2023
Unprompted review
Wazamba logo

Reply from Wazamba

Hey Panche,

We are sorry to hear that your experience on our website did not meet your expectations. We work to satisfy our customers and would very much like to review your case more thoroughly. Unfortunately we are unable to check your case in more detail without your account details.

If you could please get in touch with us via live chat or e-mail it would be much appreciated. Hopefully we can come up with a solution together!

Kind regards,
Team Wazamba

Rated 1 out of 5 stars

Complete scam

Complete scam. If you win they delay payout to try make you cancel your withdrawal and keep playing. Withdrawal limited to silly small amounts regardless of how much you deposit and bet

June 28, 2023
Unprompted review
Rated 1 out of 5 stars

When you win something they won't allow…

When you win something they won't allow withdraw,the worst online casino, won't recommend to anyone 😞😞😞

June 12, 2023
Unprompted review
Wazamba logo

Reply from Wazamba

Good afternoon sir,

We are sorry for such a late reply. If your issue with withdrawals is still relevant please contact our support team via live-chat or e-mail. We are unable to provide more details without checking your actual gaming account.

But, we can assure you that withdrawals are available for all verified accounts no matter if you win or lose as long as any possible bonus wagering requirements are met and there is no breach of the Terms and Conditions that both parties have accepted.

Best Wishes,
Wazamba Team

Rated 1 out of 5 stars

Ridiculous scam site

Ridiculous scam site. Don’t deposit money in this site. After almost depositing 8000-9000€ and playing without problem, I deposited 400€. The money left my bank account and never appeared in my wazamba account. After contacting my bank, they informed me that the money is received from wazamba. After contacting wazamba, they just blocked my account and never answered to my mails. After contacting my lawyer, he will take care of the process.

May 23, 2023
Unprompted review
Rated 1 out of 5 stars

Just stray away there are way better sites

Wazamba is saying that I am ineligible for ALL bonuses after ive been playing on this site for 9 months, which is just insane, I wonder how long you have to play to become eligible, I haven't even made profit and they won't tell me how to become eligible..... Their withdrawals are also painfully slow, with a daily limit that is 1/4th of the weekly limit, so if you win big you have to log in day after day to withdraw your funds in parts. They will also not confirm your withdrawal until weekdays, so if you withdraw on a Friday expect to wait to Tuesday just for the process to start..

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

How is this site not closed yet

Basically I playing online slots on wazamba, won some money, had problems with withdrawl, it took 3 weeks for a response from their customer support. After they stated that the money was sent from their site( obviously a lie) because i was waiting 13 business days and nothing. Yesterday i contacted them again because every customer support was telling me other lies and the amount of money that should be in my card, they put it back on my waazamba account and now it says that i have to wagger agaoin x1 the money( after they canceled my withdrawl, without notifying and they also said that there is a email which state that the withdrawl was canceled.They keep saying that their finance department is looking for the issue. I have reported this to my bank as a fraud...because it is a fraud clearly( sent them print screens with our conversation on customer support and email also).

May 13, 2023
Unprompted review
Rated 1 out of 5 stars

Wazamba sucks for Canadian Player's in…

Wazamba sucks for Canadian Player's in my opinion, they don't have well known good providers, the one's they do have, I can't play due to restriction, they rig the games so impossible to win, scatters are impossible to receive, get one and the game payout was horribly low, but registered license from Curacao explains it all. I found 99% of Curacao casinos are corrupt and the odds winning anything good on their site, just doesn't happen. Try playing on Caesars sports book and I would advise to stay clear of Curacao casinos.

Update; They asked for more info to verify my review. I will add, wagering low, I had 27 wagers, one payout was 1cent, another 6 cents and 10 cents out of the 27 plays, with all my deposit, with some wagering a dollar, the highest payout from wagering a dollar was no more than $2.00 dollars, to me that is not fair gaming. Not one withdraw from this casino and the highest balance was a little over $25 dollars. If you decide to receive a bonus, it is 40x wagering, if you win, their payout is only 5 times your deposit, just like most Curacao sites and you don't have the option to self exclude, you have to contact live chat, that will tell you to send an email. Player's should always check reviews, then decide if you want to take a chance playing on their sites.

April 28, 2023
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,
We thank you for taking the time to leave a review - and appreciate the fact that through doing so, you brought your disappointment to our attention.I am sorry to hear that you had a negative experience on our site.

In regards to winning and losing streaks, please note that all of our games are tested and certified by independent testing labs to ensure fairness. The outcome of every spin is completely random.

In case you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or via e-mail support@wazamba.com.
Thanks again for your feedback and for taking the time.
Best regards.

Rated 1 out of 5 stars

Terrible

Terrible. Played a couple hundred $, every time I was close to a decent win the reel would jump or an error message would pop up saying I needed to close the game. I 100% think this site is a scam. The whole website is laggy. Gamble elsewhere

April 11, 2023
Unprompted review
Rated 4 out of 5 stars

My issue was fixed, am glad

It's been 2 weeks, am being asked the same documents , I have given my explanations and even asked them to send back the funds to the same source I used. Nothing is happening, they ask you the impossible, seems like scamming to me now

My issue was fixed professionally, am so happy, thanks guys. Keep up

March 24, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look