Wazamba Reviews 

1,057
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with payment and withdrawals, frequently experiencing long delays or denied payouts. Customer service was often criticized for being unhelpful, providing templated responses, and failing to resolve problems. Some users also faced account-related issues, including unexpected closures or blocks, contributing to a perception of untrustworthiness. However, some customers also noted positive experiences. A few people mentioned quick deposits and withdrawals, with payments arriving within expected timeframes. Additionally, some reviewers found the customer support helpful and responsive, and appreciated the website's games.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with many reporting significant delays and issues with... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing frustration... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing strong dissatisfaction due to... See more

Staff

People report ambiguous experiences with staff, with some customers expressing significant dissatisfaction.... See more

Service

Users describe ambiguous interactions with service, with some reviewers having a very negative experience,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Stay away from Wazamba! I asked them to close my account due to gambling addiction, and they reopened it without my consent. This caused a relapse and financial harm. Completely irresponsible and u... See more

Company replied

Rated 1 out of 5 stars

I need to change my review of this casino. I received a €40 free bet, wagered it, and made a €70 withdrawal. Since the payout took 7 days, I canceled it and kept playing. I increased the balance to €... See more

Company replied

Rated 1 out of 5 stars

Estolio Limited runs many different casino sites. (Include Alf casino) I had always problems to withdraw large amount when i have won as they changed my vip level dramaticly to be able to withraw... See more

Company replied

Rated 1 out of 5 stars

Another update on my previous 2 reviews- today marks the 10 days and no withdrawal. I get the same templated excuses please be patient, sometimes there are delays or there is a issue with the payment... See more

Company replied



Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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2.6

All reviews

(1,057)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't play here

Never play here. There are so many better online casinos that actually treat their clients right.
This casino has the rudest and most unhelpful chatters and email team who don't look into their own errors and pin it on you till you get frustrated then delete your account so they don't have to look into it. You'll have a bonus then it'll disappear without you doing anything or playing it then they'll say "oh no you cancelled it" and that they can't fix it despite it being an error on their side and when you tell them you didn't they'll just keep repeating it until you get annoyed and then theyll block the account.
Total waste on money, not surprised people say they don't give withdrawals because they don't help with anything else.
I also wouldn't actually be surprised if they are a scam or fake casino.

January 19, 2022
Unprompted review
Rated 1 out of 5 stars

Ein Stern ist echt noch zuviel

Ein Stern ist echt noch zuviel! Leute zahlt da bloss nicht ein!!!!! Ich warte jetzt seit über 2 Wochen auf meine Auszahlung, habe alle Dokumente geschickt, die angefordert wurden, und gestern bekam ich diese Nachricht:
We would like to thank you for the documents provided and kindly inform you that your withdrawal in the amount of 350 EUR has been cancelled as we can only pay to the same country payment methods, therefore you are kindly requested to place a new withdrawal using for example German bank under your name. As soon as it is done we require verification for this method.

Das ist die grösste Verarsche überhaupt!!!! Finger weg sage ich nur.

January 6, 2022
Unprompted review
Rated 1 out of 5 stars

Do not play on Wazamba

Do not play on Wazamba.

Worst customer experience i ever had.

Took me more then a week to get verified because they are just slow. Never work on the weekends apparently.
And please do believe me i know how to verify on an online casino.

Max withdrawal is 1000$ a day with a maximum of 3000$ sitting waiting to get processed.

It takes at leas 1 week to get 1000$ out of that site.

I won large on it but obviously being a gambler its far to tempting to reverse the money you have waiting there for approval.

Let’s say you get lucky and win 5k
It will take you at least 6 weeks to get the full amount out. You need to be very strong not touching that money.

They have no responsible gaming tools like wagering amounts where you could protect your winnings while waiting to get approved.

Forget about the chat always same repetitive almost rude answers you getting from them.

Pure frustration guys.

Just choose something different I wont give any recommendations here where you will
Have a far more better experience but if you are the lucky one who reads this first before depositing. Stay the f*** away from Wazamba.

January 6, 2022
Unprompted review
Rated 1 out of 5 stars

Did not honour sign up bonus after…

Did not honour sign up bonus after depositing money. Do not use much more straight forward sites out there that automatically give you free spins without looking for them. No satisfactions or compensation from customer care.

January 2, 2022
Unprompted review
Rated 1 out of 5 stars

That it’s scam i have spend in 3 weeks…

That it’s scam i have spend in 3 weeks more from 2000€ nothing big bass bonanza oioioi
Im hard player and never see like that no chance to win. No matter how much you spend you will lost all good comments about that I’m sure that peoples work for the platform advice no play on this
If you deposit money and ask for bonus then you will got bonus if you not ask you will not got bonus that means the see give you bonus and manipulation your all game

November 13, 2021
Unprompted review
Rated 5 out of 5 stars

The slots are the loosest I have played…

The slots are the loosest I have played online!! And I play a lot of online casinos!! Good payouts, lots of features! When it comes to withdrawing though.... Different story. Support was useless, didn't help one bit, just got told that financial department will contact me.. Very limited withdrawal amounts. Only winner her, in the end, is the casino. Will be happy to give a 5 star review when/ if withdrawal goes through, so.. Within 24 hours of this review I was paid out. Will now be my go to casino 👍

November 5, 2021
Unprompted review
Rated 1 out of 5 stars

It is the absolute worst I've played…

It is the absolute worst I've played max withdrawal a day is $1000 nzd. Even worse they don't even contact you about what they need in regards to cashing out. Leave you in the dark even when you use the live chat they tell you to wait for the mail from financial department. 5days waiting gave up waste of time and money.

October 16, 2021
Unprompted review
Rated 5 out of 5 stars

Very good fast site with many games…

Very good fast site with many games available to many countries. Fast transactions, good bonuses!! As for me, one of the best casinos available in Poland, a very well-embraced team of operators always helps as the first privacy to this casino as for me it is the number 1 casino.

September 25, 2021
Unprompted review
Rated 1 out of 5 stars

depressed

Down almost 4k in the past few months, draining insanely. bonus, no bonus it doesn't matter, games just showing up scatters every 4 round and they give base game 15-20% of your bet and this repeats on many game nothing changes if you going other game, I tried also Bonushunt, from 10 bonuses 3 or 4 missed,like you never had.
0 loyalty bonuses for months, I cant remember for one, you just get these coins for freespin buys with 10 cent bets.

September 4, 2021
Unprompted review
Rated 1 out of 5 stars

Actually

Actually. My first payout was 350euros I never received it. Secondly u cannot win. The games are manipulated. And then the worst part you cannot reach them the operators use the same profile picture under a different name... They seem legit but not a single payment to me for a year has come..

August 25, 2021
Unprompted review
Rated 2 out of 5 stars

Bad live support

Bad live support, only care about selling you promotions their staff is rude and accuse you of lying to them but at the end you haven't and didn't apologize for the wrong accusation. Not to mention the terms and conditions for bonus are harsh and hard to cliam.

June 30, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs! scam!

Stay away from this casino, I have deposited money here a few times, and when it comes to withdrawl, that's where all the headaches begins, they will try to do anything that it take for you not to be able to take your money out of any winnings. Withdrawal via interac has a glitch on the site, that does not allow you to withdraw the money, the bank transfer has no institution number to withdrawl the money to bank account. Avoid this casino at all cost it's a scam, tech support is pretty much useless, they tell you to try another method of withdrawl, but you cannot because you need to withdrawl the same method that was deposited with. They delay withdrawl times for you not to get your money and lose it at the casino. Find another casino. After deposited some money, when I was asked to close the casino, they told me what the reason was, then offered me free spins, which I won some money from that, and then I was exactly where I started, was not able to withdrawl the money again. I closed it for good, and I suggest everyone who joined here, close their accounts too.

May 29, 2021
Unprompted review

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