WeAreBeds.com 

I wanted to order on Wednesday and have it delivered the folowing Tuesday - the item was free next day delivery. I tried to phone twice to ask if I could delay delivery but nobody picked up so I waited till the end of business on Friday to make sure the order would be delivered on my day of choice.
Delivery was on time, item was easy to assemble and in line with my expectation. The Palermo guest bed (white) was easy to assemble and seems reasonably comfortable.
Couldn't be happier although We Are Beds should consider adding a "notes" section to the checkout where you can enter instructions for delaying delivery, on this occassion next day wasn't quite what I wanted.

I wont waste any more time with this company. I ordered a bed on a 10 working days delivery after being told it was in stock and would be delivered within the 10 working days, after numinous calls 8 working days later I was informed they were unable to deliver within the promised timescale and could not say it i9t would arrive the fol;lowing week and so I had not choice but to cancel the order, all in all a total waste of time. I did find Michael was apologetic and helpful, so their one saving grace.

I ordered an Edwardian black and brass bed + mattress on-line, expecting delivery within the 3 weeks specified.
Unfortunately, we were advised the day before delivery (and a day taken off work to receive it) that the supplier had provided the wrong colour bed which caused a further 3 weeks delay in delivery while a replacement was ordered.
The price we paid was excellent and customer service was expertly provided by Michael who kept me informed as the reorder was being processed.
I everntually took delivery of my order and I cannot fault the quality of the items. WeAreBeds have since refunded some of the cost back to me for the inconvenience caused.
Not a smooth transaction (considering this was my first dealings with them so was a little anxious anyway) but an excellent outcome.
Please don't let my experience put you off. It's not what goes wrong, it's how it's sorted and on that front I would give WeAreBeds 5 Stars.

I ordered this bed on line but made a mistake in the order. I phoned to We Are Beds and spoke to a young man who took endless trouble to correct my mistake.

The bed and matress were delivered in short time and at the time that I was notified.

My thanks to this company and I surely would recommend it to my friends. Thanks

Placed order on a monday after noon and bed was delivered Tuesday morning. Can complain at that. Thanks Michale

Ordered a bed and mattress. Website and emails all emphasised delivery would be together. Bed was on a 21 day delivery. Mattress only was delivered after 3 days! ... But damaged. A photograph was sent and an immediate replacement agreed .... Good service. Then we waited...eventually 38 days after the first order they called to say they were delivering a mattress - no bed ! Had to call head office and the delivery men turned up with a bed. We knew it was wrong as it had the wrong name on the boxes but they insisted it was right. When opened it was the wrong thing. So had to be collected ! after many phone calls , three mornings off work and many weeks after the order was placed we are now just waiting for a refund and have ordered a bed from elsewhere. A painful experience.

The only thing that went wrong was the delivery date. Tried phoning to no avail emailed & rearranged for following day but still delivered on original day. Luckily no issues with bed & having great nights sleep!

The first bed I ordered was faulty. I dealt with Michael in customer services who was very efficient and arranged for the faulty bed to be collected from me and refunded the money to my card. I ordered a different bed from the same company, received this on the day they said I would and it is perfect. I would not hesitate to use this company again.

They hadnt my bed in stock so they got in touch with me within a couple of hours giving me the option of my money back or to choose similar bed.I ordered a different bed and within 24 hours my bed arrived.Excellent value for money. Careful considerate delivery man.Would recommend them for certain

When I asked ‘We are Beds’ what they wanted me to write in my review they said be honest. So this is my experience. I bought a bedframe from them because they offered the cheapest price I could find. When I gave them my details over the telephone, they asked me to give them the answer to my on-line bank security questions as well as my card details in order to process the payment. The courier they use doesn’t offer half day slots or provide telephone confirmation of when the item will arrive. So you will have to wait in all day. The package I received had been opened and resealed and the bed I got was damaged. I immediately notified ‘We are Beds’ and was asked to send photos which I did. The headboard and footboard were packed together and appeared to have either been at the bottom of a large pile of beds or dropped. I spent 3 days sleeping on a mattress on the floor waiting for a replacement. I took another day off work and the new bed arrived which was perfect. But the courier who delivered it didn’t take the damaged bed away. I was told that would be arranged for another day. When that day arrived, I waited in all morning only to discover it would be collected that afternoon. So I agreed that when I left for work I would leave the bed outside the front door for collection. The courier driver went to the wrong address and the bed was still there when I returned home. I was given a new date for collection. This time the courier turned up a day early when no one was in. Two and a half weeks after my original order, I still have 2 beds and am expected to take a week off work in order to resolve this matter. Communication is good, the quality of the original item I received was poor. And their courier service is appalling

The service was ok but they were hard to speak with and as we did not have a definite delivery address and although they were advised they were still complications when and where to be delivered

As a landlord, I need beds which are not of flimsy quality & will stand up to heavy wear & tear. I particularly don't like beds which need an extra leg underneath, as in my experience these get knocked about, then break. The frame beds from We Are Beds are sufficiently strongly built not to require the extra leg. I am confident that all the beds I've bought from We Are Beds appear to fit the bill, & have returned to them several times for repeat orders.
Free next day delivery is very convenient too!

quick and efficient service. good build quality. Bed looks real nice. Delivered quickly. Price very cheap but quality seems good.

Great serivce and very fast delivery.. Can not fault them!

The bed looks elegant. The price was competitive. Delivery as predicted. The delivery men were very helpful as well! No complaints at all

Do not use this company. After 4 days of waiting I am now cancelling my order.

Buying was easy and getting the shipping split was very simple. Michael who i delt with was always very quick to get back to me and was very helpfull. It also helps that my little boy loves his new bed. Would have no problem recommending this company to family and friends.

Lovely bed, good quality, delivered quickly, no damage. An unusual bed that looks and feels much more epensive than it was!!

Great Customer Service. Very happy with communication. Delivery as advised. Thank you!!

I tried with two other companies to get the bed I got from wearebeds.com. Both the previous companies had inaccurate delivery times and I ended having to cancel and get a refund from both of them because I would have had to wait weeks for delivery (even though I said next day delivery online).

When I saw wearebeds.com were selling it for £25 less and stating it was next day delivery I thought it must be too good to be true, but it wasn't and I ordered the bed, it was delivered next day and was exactly what we ordered. They use a good courier service that are easily traceable and we didn't have any issues.

Very impressed with our first transaction with wearebeds.com.

And the call centre guy was very polite, friendly and efficient too.....