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We Are Mortgages Reviews 

720
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the mortgage process feel straightforward and stress-free. The service provided is frequently described as outstanding, with many appreciating the efficiency and dedication in securing the best possible deals. Reviewers highlight excellent communication from the start, noting quick response times and constant updates that kept them informed at every step. Many also commend the user experience, finding the team patient and supportive, especially for first-time buyers with numerous questions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting how the process was made... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team's excellent... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient... See more

User experience

Reviewers express great satisfaction with the user experience, often describing it as smooth, transparent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend We Are Mortgages enough. Steve has been nothing but patient and incredibly thorough throughout the entire experience for us as first time buyers. I went into the process very nerv... See more

Company replied

Rated 5 out of 5 stars

We Are Mortgages has helped me 3 times now during my mortgage journey. Each time they have been outstanding. This recent one being the most complex in that involved closing out my Help To Buy.... See more

Company replied

Rated 5 out of 5 stars

Excellent Communication from the start. Roopa kept us updated at every step, made sure all of our calls/appointments were arranged quickly and was really patient allowing us to take our time and ask a... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with We Are Mortgages. Mark, Vickie & Amber were friendly, efficient and very well informed. This was our first mortgage, and we were guided through the whole process sea... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

We Are Mortgages are a forward-thinking and innovative Mortgage and Protection Brokerage who focus on giving expert advice and providing an exceptional customer experience for every customer they help. Our aim to make the We Are Mortgages brand the most recognised mortgage brand in the UK and to be the only mortgage brokerage people think of when looking to arrange their mortgage.


Contact info

5.0

Excellent

TrustScore 5 out of 5

720 reviews

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No recent history of asking for reviews

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5.0

All reviews

(720)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish

Great experience. They made remortgaging less stressful. Found me a deal that suited my needs. Amber was great and kept in constant contact, updating me and chasing things to be able to complete on time. Will definitely be using them again next time.

June 25, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Karen,

We're so pleased to hear you had a great experience with your re mortgage. It's wonderful to know we were able to find a deal that suited your needs and make the process as stress-free as possible.

Amber will be delighted to hear your kind words about her communication and dedication to keeping everything on track.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

100 per cent recommend dom and the team…

100 per cent recommend dom and the team fantastic service

June 25, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Kevin,

Thank you so much for your wonderful review! We really appreciate your recommendation and your kind words about Dom and the team.

It was a pleasure to assist you, and we're delighted to hear you had such a fantastic experience. We look forward to welcoming you again in the future!

Best wishes
The We Are Mortgages Team

Rated 5 out of 5 stars

Vickie was so helpful!

Ian completed the transaction for our Remortgage and thereafter we dealt with Vickie Culling.

We found Ian’s expertise and knowledge second to none. He was very helpful.

Vickie was a breath of fresh air
She dealt with everything professionally and efficiently from start to finish. We found Vickie to be so helpful answering any questions we had (there were many)

Thanks to all at WAM

Aaron & Tommy

June 22, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Aaron & Tommy,

Thank you for your wonderful review.

We are delighted to hear that Ian's expertise and knowledge made such a positive impression during your remortgage transaction.

We're also thrilled to hear your kind words about Vickie. She will be pleased to know that her professionalism, efficiency, and willingness to answer your questions helped make the process as smooth and stress-free as possible.

Kind regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Exceptional support for a first-time buyer - I will recommend We Are Mortgages any time any day!

As a first-time buyer, entering the property market felt incredibly daunting, but working with We Are Mortgages completely changed that. From the very first phone call, the entire process was smooth, transparent, and completely stress-free. They took the time to explain every option clearly, ensuring I understood the details and felt confident in my decisions.

I also cannot commend Mark Butler enough for his exceptional and professional support he provided me throughout the journey so far. Mark went above and beyond guiding me through paper works and answering my unending questions with absolute patience as well as keeping me updated at every single stage. Mark and his team (Vickie) really made me feel very supported as a first-time buyer.
I will recommend We Are Mortgages to anyone looking for a mortgage company that combines professional excellence and supportive customer care and if happen to work with Mark and Vickie just know that you are in the absolute best hands!!

June 19, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Chuks,

Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear that your experience as a first-time buyer was a positive one and that we were able to make the process feel smooth, transparent, and stress-free.

Your kind words about Mark and Vickie mean a great deal to us. We pride ourselves on providing clear communication, expert advice, and dedicated customer care, and we're thrilled that Mark's patience, knowledge, and commitment, along with Vickie's support, made such a positive impact on your journey.

Best wishes,
The We Are Mortgages Team

Rated 5 out of 5 stars

Amazing service!

Our journey so far has been amazing, everything has been explained in detail and the communication has been excellent making the whole experience really enjoyable and exciting, thank you!

June 18, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Niamh,

Thank you so much for your kind words. Clear communication and ensuring everything is explained thoroughly are very important to us, so it’s wonderful to know that this has helped make the process both enjoyable and exciting for you.

Kind Regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Not our first time using WAM and wont be the last!

This isn't our first time using We Are Mortgages and there is a reason why!! Communication, knowledge and approach is amazing and all the team we have dealt with have always been so kind, friendly & efficient. Would highly recommend to anyone and will be our first choice to return to in the future!

June 15, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Marnie,

We're delighted to hear that you've chosen We Are Mortgages again and that your experiences with our team have continued to be so positive. Providing clear communication, expert guidance, and a friendly, efficient service is what we strive for, so it's wonderful to know this has made a difference for you.

Best wishes,
The We Are Mortgages Team

Rated 5 out of 5 stars

Complete Support and Brilliant Service

As first-time buyers my partner and I were very unsure about the entire mortgage process. The guys at WeAreMortgages (Dom & Amber) have been absolutely brilliant in explaining everything clearly, keeping us updated frequently and answering all of our questions. Would not hesitate to recommend WeAreMortgages to anyone who would like complete support from start to end of the mortgage application process - Thanks guys😊

June 12, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Zoe,

Thank you so much for your wonderful review and recommendation. We're delighted to hear that we were able to make the mortgage process clear and stress-free for you both as first-time buyers.

Buying your first home is a huge milestone, and we're so pleased we could support you every step of the way. It was a pleasure helping you navigate the process, answering your questions, and keeping you informed throughout.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Great team!

Couldn't recommend the We are Mortgages team enough. Helpful, proactive and informed team!

June 9, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Gus,

Thank you so much for your kind words and recommendation. We're delighted to hear that you found our team helpful, proactive, and knowledgeable throughout the process.

We truly appreciate you taking the time to share your feedback and look forward to helping you again in the future.

Best wishes,
The We Are Mortgages Team

Rated 5 out of 5 stars

Fantastic Experience with We Are Mortgages

We couldn't recommend We Are Mortgages highly enough. Amber and Dom were brilliant from start to finish and made what could have been a stressful process feel incredibly straightforward.

From our very first conversation, they took the time to explain everything clearly, answer our questions, and guide us through each stage of the mortgage process. As first-time buyers, there was a lot we weren't familiar with, but they were always happy to take the time to explain things and make sure we understood what was happening and what came next.

The whole process was seamless, and we were amazed to receive our mortgage offer within just two days. Their communication was excellent, keeping us updated throughout and making sure everything moved as quickly as possible.

A huge thank you to Amber and Dom for all of their help and support. We wouldn't hesitate to recommend We Are Mortgages to anyone looking for mortgage advice and support.

June 4, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Megan,

We're delighted to hear about your positive experience with Amber and Dom. Helping first-time buyers navigate the mortgage process with confidence is something we take great pride in, so it's wonderful to know that you felt supported and well informed throughout your journey.

Your recommendation means a great deal to us, and we'll be sure to pass on your kind words to Amber and Dom.

Warm regards
The We Are Mortgages

Rated 5 out of 5 stars

We had a great experience with We Are…

We had a great experience with We Are Mortgages. Mark, Vickie & Amber were friendly, efficient and very well informed. This was our first mortgage, and we were guided through the whole process seamlessly & efficiently.
We would highly recommend We Are Mortgages to friends & family.
Excellent!
Thanks!
Issie & Richard

June 4, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Issie,

We’re delighted to hear that your first mortgage experience was such a positive one. It was a pleasure for Mark, Vickie, and Amber to support you throughout the process, and we're pleased that you felt well guided every step of the way.

Your recommendation means a great deal to us, and we're grateful you chose We Are Mortgages to help with this important milestone. We wish you all the very best in your new home and look forward to assisting you again in the future if needed.

Kind regards
The We Are Mortgages

Rated 5 out of 5 stars

I would highly recommend the team at We…

I would highly recommend the team at We Are Mortgages. Personable, responsive, professional and efficient. Sorted my remortgage within a day or two, quick to jump on calls to discuss matters and provide pragmatic advice when needed. Very helpful and made the process entirely straightforward and stress free

June 1, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Lloyd,

We're delighted to hear that you found our team personable, responsive, and efficient throughout your re mortgage process.

We really appreciate your recommendation and your kind words about the service you received.

Best regards
The We Are Mortgages

Rated 5 out of 5 stars

I honestly can’t recommend Mark Butler…

I honestly can’t recommend Mark Butler highly enough. From start to finish, the entire mortgage process was handled with professionalism, patience, and genuine care. Buying a home and arranging a mortgage can be incredibly stressful, but Mark made everything feel straightforward, manageable, and surprisingly smooth.
What really stood out was how responsive and supportive he was throughout the whole journey. No question was ever too small, and he always took the time to explain everything clearly and honestly. He kept me updated at every stage, which gave me complete confidence that everything was progressing exactly as it should.
Mark worked incredibly hard to secure the best possible outcome for me, and it genuinely felt like he had my best interests at heart the entire time. His knowledge of the market and attention to detail were outstanding!
It’s rare to find someone who combines expertise with such a personal and approachable service. I felt supported from the very first conversation right through to completion, and I’m so grateful for all of the help and guidance he provided.
If anyone is looking for a mortgage broker who is trustworthy, knowledgeable, proactive, and genuinely cares about their clients, I would absolutely recommend Mark Butler without hesitation. A fantastic experience from beginning to end — thank you again for everything!

May 24, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Greta,

Thank you so much for your incredibly kind and detailed review. We truly appreciate you taking the time to share your experience with us.

Buying a home and arranging a mortgage can often feel overwhelming, so we are delighted to hear that Mark was able to make the process feel straightforward, manageable, and smooth from start to finish.

Thank you again for your recommendation and for placing your trust in our team.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Outstanding service from We Are…

Outstanding service from We Are Mortgages! A huge thank you to Mark B., who was brilliant from start to finish. He worked fast, secured a great rate, and explained every single step of the process with absolute clarity. Efficient, professional, and highly recommended!"

May 11, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Vicki,

Thank you so much for your wonderful review! We’re delighted to hear about your positive experience with Mark and the team at We Are Mortgages.

Providing clear communication, efficient service, and finding the right mortgage solution for our clients is always our priority, so it’s fantastic to know Mark delivered this for you from start to finish.

Warm regards
The We Are Mortgages Team

Rated 5 out of 5 stars

We are mortgages is fantastic

We are mortgages is fantastic! Mark was amazing, he was really patient and explained everything due to it being the first time for myself buying a house. I didn’t know what I was doing and what to expect. He made the whole process really easy and painless. He made it work around my job and never made me feel like I needed to rush anything. Thank you so much Mark!

May 15, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Chelsea,

We really appreciate you taking the time to share your experience! We’re delighted to hear that Mark was able to make your first home-buying experience feel straightforward and stress-free.

Thank you again for choosing We Are Mortgages — we wish you all the very best for the future!

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Well the grate experience I had with…

Well the grate experience I had with them make me to give 5* thats the max cos i could give them 6-7-10*….
Simple they are the best heplfulle and correct…
Specialy Mark was just amazing and profesional in what hes doing…
Thanks to all …😇😇😇

April 10, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Kristo,

Thank you so much for your lovely review and kind words. We’re so glad to hear that you had such a great experience with us.

Your feedback truly means a lot to the team, and we’re especially pleased to hear that Mark made such a positive impression with his professionalism and support.

Thank you again for your trust and support — we really appreciate it and look forward to helping you again in the future.

Best regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

First Time Buyer Delight

As a first time buyer, the prospect of a securing a mortgage was daunting but the We Are Mortgages team are nothing short of excellent! Mark, my advisor, supported me through multiple offers and provided expert advice when navigating the house buying process. Amber & Vickie were so proficient that my mortgage was agreed within a a matter of days as long with the necessary life & building insurances. I will be recommending the group to friends!

May 13, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Archie,

Thank you so much for your wonderful review! We’re delighted to hear that your first home-buying experience felt supported and stress-free with our team.

Mark, Amber, and Vickie will be so pleased to know their guidance and efficiency made such a positive difference throughout the process.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

I highly recommended We Are Mortgages

I highly recommended We Are Mortgages. We have dealt with Steve, Amber and Vickie throughout our process, all of whom have been massively helpful, professional and knowledgable, particularly as a first time buyer who had a lot of questions about just about every step of the buying process.

May 10, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Ryan,

Thank you for your kind recommendation. It was an absolute pleasure helping you through your first home-buying journey. We’re delighted to hear that Steve, Amber, and Vickie were able to provide the support, professionalism, and guidance you needed throughout.

Thank you again for choosing We Are Mortgages!

Best regards
The We Are Mortgages Team

Rated 5 out of 5 stars

I can’t recommend We Are Mortgages…

I can’t recommend We Are Mortgages enough. Steve has been nothing but patient and incredibly thorough throughout the entire experience for us as first time buyers.
I went into the process very nervous, but felt at ease as soon as Steve began assisting myself and my partner.
Thank you again!

May 7, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Kasey,
Thank you so much for your lovely review and recommendation. It was an absolute pleasure to help you both through the process of buying your first home.

Providing clear guidance and making the experience as smooth and stress-free as possible is always our goal.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

I dealt with Mark and the wider team

I dealt with Mark and the wider team. I could be happier with the level of service and dedication they put into making sure I got the best possible deal. My situation was problematic and provided solutions that fitted my criteria. Will certainly be using again in the future and will be suggesting friends and family use them.

March 12, 2026
Unprompted review
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Reply from We Are Mortgages

Hello Jeremy,

Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Mark and the team were able to support you effectively.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Kind regards
The We Are Mortgages Team

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