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We Are Mortgages Reviews 

735
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional level of dedication and outstanding professional support received. Customers frequently praise the helpful staff for providing clear explanations, offering valuable expert advice, and maintaining prompt, reliable communication throughout the entire mortgage application journey. Though some reviewers felt that entering the competitive property market or managing complex financial enquiries initially felt quite daunting, the advisory team quickly put their minds at rest. Consumers deeply appreciate the highly personalized guidance, mentioning that expert advisors are always easily accessible to answer questions promptly and ensure procedures run smoothly from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, highly knowledgeable, and exceptionally supportive throughout the entire... See more

Service

Reviewers mention positive feedback about service, noting exceptional dedication and professionalism from the... See more

Customer service

People report positive experiences with customer service, noting that support staff consistently go above and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, transparent, and completely... See more

Response time

Customers consistently note positive experiences with response times, highlighting incredible communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first-time buyers, we were quite hesitant about the process. However, after a couple of calls with Dom, he explained everything in a really simple way, which put our minds at ease. The service cont... See more

Company replied

Rated 5 out of 5 stars

We are mortgages sorted our mortgage out for us with several options for us to choose from. There is always someone to talk to and the whole office are aware of your case. You are supported from the b... See more

Company replied

Rated 5 out of 5 stars

very pleased with the experience we had with we are mortgages. Helpful and prompt with any questions we had. Would definitely recommend them. Personal and friendly service from all staff we spoke wit... See more

Company replied

Rated 5 out of 5 stars

We Are Mortgages has helped me 3 times now during my mortgage journey. Each time they have been outstanding. This recent one being the most complex in that involved closing out my Help To Buy.... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

We Are Mortgages are a forward-thinking and innovative Mortgage and Protection Brokerage who focus on giving expert advice and providing an exceptional customer experience for every customer they help. Our aim to make the We Are Mortgages brand the most recognised mortgage brand in the UK and to be the only mortgage brokerage people think of when looking to arrange their mortgage.


Contact info

5.0

Excellent

TrustScore 5 out of 5

735 reviews

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5.0

All reviews

(735)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

I had the pleasure of dealing with Dom…

I had the pleasure of dealing with Dom and Amber throughout my mortgage process. I can not recommend them enough! Without their hard work and determination we would not have managed. I will be recommending to everyone I know

November 26, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Amelia,

Thank you so much for your wonderful review. We’re delighted to hear that your experience with Dom and Amber was such a positive one. It’s fantastic to know their hard work and commitment made a real difference for you.

We truly appreciate your recommendation—it means a great deal to our team.

Kind regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Thanks Roopa

Dealing with Roopa Tedla was a pleasure. She was very professional and gave thoughtful advice wherever needed.

November 22, 2025
Unprompted review
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Reply from We Are Mortgages

Hello,

Thank you for your kind review.

We truly appreciate you taking the time to share your feedback and are grateful for the opportunity to support you. If you ever need any further assistance, we’re always here to help.

Best regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Excellent mortgage advisor

Our mortgage advisor Roopa has been incredibly informative and helpful throughout the entire process. She always replied very quickly, explained everything clearly, and guided us toward the best options for our situation. Thanks to her advice, we felt confident and fully supported while purchasing our property. We are very happy with the service from We Are Mortgages and highly recommend her to anyone looking for professional and reliable mortgage advice.

October 31, 2025
Unprompted review
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Reply from We Are Mortgages

Hello,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Roopa was able to support you throughout your mortgage journey and provide the clarity and guidance you needed.

We truly appreciate your recommendation and are grateful you chose We Are Mortgages to be part of your property purchase.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

My case was dealt by amber and dom they…

My case was dealt by amber and dom they are very cooperative and helpful 😍😍

November 18, 2025
Unprompted review
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Reply from We Are Mortgages

Hello,

Thank you for your kind feedback! We're delighted to hear that Amber and Dom were able to assist you effectively. We take great pride in providing helpful and cooperative service, and it's wonderful to know they made a positive impact on your experience.

Best regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Highly Recommend

My mortgage broker Roopa was very helpful in finding a mortgage for my first house purchase, despite some slightly atypical circumstances that added some complication.
She was very quick, and highly responsive to any queries.

October 17, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Sam,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Roopa was able to support you through your first home purchase, especially with the added complexities. It’s wonderful to know she provided quick and responsive service throughout the process.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Mark and Amber

Mark and Amber have been so patient with us as first time buyers. I can’t thank them both enough!

November 12, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Ellie,

Thank you so much for your kind words! We’re thrilled to hear that Mark and Amber were able to make your first home-buying experience a positive one. Buying your first property can feel overwhelming, so it’s great to know their patience and support made a difference.

Kindest regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

I can’t recommend WeAreMortgages enough.

I can’t recommend WeAreMortgages enough. They have made the process very simple and efficient, they have guided us through it clearly and politely. Their patience has been fantastic, we are very happy to have worked with them. If you are going to use anyone - make sure it is these guys. They are a great bunch of people.

November 12, 2025
Unprompted review
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Reply from We Are Mortgages

Hi George,

Thank you so much for your wonderful review! We’re delighted to hear that you found the process simple and efficient, and that our team was able to guide you clearly and patiently. We truly appreciate your recommendation and are so glad you chose to work with us.

Warm regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Excellent service


We are incredibly grateful to Roopa and Amber for the outstanding support they provided in helping us secure our mortgage. From the very beginning, they made us feel completely at ease; their professionalism, warmth, and dedication were evident in every interaction. Communication was consistently first-class, and no question ever felt too small. They went above and beyond to ensure the process was smooth and stress-free, and we genuinely couldn’t have asked for a better team to guide us through such an important milestone. Thank you once again for everything. We will always appreciate your kindness, expertise, and unwavering support.

The Makoni Family

October 15, 2025
Unprompted review
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Reply from We Are Mortgages

To The Makoni Family,
Thank you so much for your heartfelt review. We are truly touched by your kind words and incredibly grateful that you took the time to share your experience.

It was an absolute pleasure supporting you throughout your mortgage journey. Knowing that you felt at ease and well cared for means the world to us.

Thank you again for your trust and for allowing us to be a part of such a meaningful milestone. We wish you all the best in this exciting new chapter and are always here should you need anything in the future.

Kindest regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

The easiest process ever!

This is the second time we have used Wearemortgages and it again couldn't have been a smoother service. Ian, Vickie and the rest of the team are fantastic and quick at giving updates and answers to questions. Some people will want to avoid the remortgaging process for as long as possible but I cannot wait because its so easy!

Thanks again,

Heather and Pedro

October 9, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Heather and Pedro,

Thank you both so much for your lovely review — it truly means a lot to us that you’ve come back to work with us a second time!

We're so pleased to hear that the process felt smooth and straightforward again. Ian, Vickie, and the whole team always aim to make things as stress-free as possible, so it's wonderful to know you felt well-supported throughout. Your kind words about looking forward to remortgaging again really made our day!

Thanks again for your continued trust — we’re always here when you need us.

Warmest wishes,
The We Are Mortgages Team

Rated 5 out of 5 stars

Amazing Experience! Highly Recommend!

We just got our mortgage through We Are Mortgages and they have been amazing throughout the whole process. I dealt with Ian & Vickie. Ian was very helpful helping me understand the mortgage and payment terms etc. But I really wanted to write a review of how helpful Vickie has been throughout the whole process. Helping with chasing of solicitors and estate agents and even just to catch up with.. Highly recommend We Are Mortgages.

October 8, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Katie,
Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that you had a positive experience with us at We Are Mortgages. Ian will be pleased to know you found his support helpful in understanding the mortgage process, and Vickie will be especially touched by your kind words.

We truly appreciate your recommendation and are so glad we could be part of your journey. Wishing you all the best in your new home!

Kind regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

We highly recommend WE ARE MORTGAGES…

We highly recommend WE ARE MORTGAGES for any mortgage offers or remortgage process. We bought our house through WE ARE MORTGAGES and now we remortgage through WE ARE MORTGAGES. IAN, AMBER and VICKIE are very professional, very helpful and they always give us feedback on the process and also updates. All the processes from starting to end was topnotch.
Anthony & Linda

October 1, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Anthony & Linda,

Thank you so much for your kind words and for taking the time to share your experience. It’s been an absolute pleasure assisting you both with your mortgage and remortgage journeys.

We're delighted to hear that you felt supported and well-informed throughout the process. Ian, Amber, and Vickie will be especially pleased to know their efforts made a positive impact.

Your recommendation means a great deal to us, and we truly appreciate your continued trust in We Are Mortgages. If there’s ever anything you need in the future, please don’t hesitate to get in touch.

Warmest regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

They are so professional in what they d.

October 1, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Olayemi,

Thank you for your kind words! We're so glad to hear that you found our work professional—it means a lot to us. Providing a high standard of service is always our goal, and we’re grateful for the opportunity to work with you.

Best regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Roopa was excellent from the beginning…

Roopa was excellent from the beginning to the end. She managed to build our trust and was able to deliver in such a timely manner. Thank you.

September 17, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Victoria,

Thank you so much for your kind words and thoughtful feedback. We're thrilled to hear that you had a positive experience and that Roopa was able to earn your trust and deliver efficiently. We'll be sure to pass along your appreciation to her.

Warm regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Exceptional service from Start to Finish

👏👏👏👏👏👏👏👏👏👏👏🤩🤩🤩
I can't recommend We are mortgages highly enough. From the very first call Mark was professional, knowledgeable and incredibly supportive. On the other hand Amber was there anytime to answer my questions(sometimes stupid ones 😀)I always felt informed and confident in their hands.
If you are looking for a hard, long and annoying process PLEASE DO NOT WASTE YOUR TIME WITH THEM,BUT IF YOU'RE LOOKING FOR A TRUSTWORTHY AND EFFICIENT MORTGAGE BROKER-THIS IS THE TEAM TO GO WITH!FIVE STARS ALL THE WAY!

September 26, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Alex,

Thank you so much for your wonderful review and kind words – it truly means the world to us!

We're so pleased to hear that you felt supported and confident throughout the process. Mark and Amber will be especially happy to know their efforts made such a positive impact. And don’t worry – there’s no such thing as a silly question; we’re always here to help, no matter what!

Warmest regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Helpful and reassuring

WeAreMortgages made the process feel simple and straightforward. Dom who helped us was extremely helpful and answered all questions we had as first time buyers.

September 8, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Linn,

Thank you so much for your lovely review! We're so glad to hear that you found the process simple and straightforward—that's exactly what we aim for. Dom will be thrilled to know he made a positive difference, especially during such an important milestone as buying your first home.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! We were recommended by friends to use We are mortgages. We had very poor service from our solicitor when buying our first property. Dom and Vickie were straight on to chasing the solicitor for updated and corrections when documents come through that we factually incorrect or had the wrong property address on them. They both went above and beyond to help when we were understandably stressed at the situation we were in. We recommend them to others when they are looking to buy/re mortgage.

August 13, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Sammi,

Thank you so much for your wonderful review! We’re truly grateful you chose We Are Mortgages and that we could support you through what we know was a stressful time. Dom and Vickie will be so pleased to hear your kind words — it’s great to hear their efforts made a real difference for you.

Your recommendation means the world to us, and we’re always here if you or your friends need anything in the future. Wishing you all the best in your new home!

Warm regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Market Leading

We Are Mortgages are professional yet friendly. The service they have provided has been exceptional, they kept me informed through every step and ensured the process was handled in a timely manner. Will always recommend them going forward.

August 22, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Hayley,

Thank you very much for leaving a review! We're delighted to hear that you felt supported and well-informed throughout the process. We truly appreciate your recommendation and look forward to being here for you whenever you need us in the future.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Great customer service representatives….

August 28, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Tawa,

Thank you for your kind words! We’re so pleased to hear you had a positive experience with our team. Providing great service is always our top priority, and it’s wonderful to know that came through in your experience. We truly appreciate your feedback!

All the best,
The We Are Mortgages Team

Rated 5 out of 5 stars

Highly recommend!

Was worried about the process of moving house, but Mark and Amber were both amazing. Explained everything so I could understand, always easy to reach over the phone and got us our official mortgage offer through so quickly! We really appreciate it thank you! Would definitely recommend!

August 27, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Caitlin,

Thank you so for your lovely review! We're thrilled to hear that Mark and Amber were able to make the moving process smoother and less stressful for you. Clear communication and support are so important during a big transition like this, and it's great to know they delivered on that.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Excellent customer service

Dom was very helpful in the beginning of the process before we moved over to Amber. Amber went above and beyond, keeping us updated through every step of the process. We never had to ask or chase anything and were fully informed. Any queries were also answered quickly. Thank you!

August 20, 2025
Unprompted review
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Reply from We Are Mortgages

Hi Paige,

Thank you so much for your kind words! We're so pleased to hear that both Dom and Amber provided you with a smooth and well-supported experience. It’s wonderful to know you felt informed and taken care of every step of the way — that’s exactly what we aim for. We really appreciate you taking the time to share your feedback, and we wish you all the best moving forward!

All the best!
The We Are Mortgages Team

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