Banner for We Are Mortgages

We Are Mortgages Reviews 

733
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire property purchasing journey. Reviewers emphasize that advisors take the time to explain every detail clearly, ensuring that clients feel fully supported and confident. Some people also felt that the mortgage application process was handled with impressive speed, efficiency, and constant communication. Consumers genuinely appreciate the proactive updates and dedicated support that turn potentially stressful situations into remarkably smooth milestones. Buyers consistently recommend the team for providing trustworthy advice and making complicated procedures feel completely straightforward.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and professional service throughout the... See more

Service

Customers report extremely positive experiences with the service, highlighting personal, friendly, and... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the outstanding support and... See more

Response time

Clients share positive opinions on response time, highlighting how extremely professional, polite, and quick... See more

User experience

Consumers find user experience to be exceptionally positive and smooth from start to finish. People report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

very pleased with the experience we had with we are mortgages. Helpful and prompt with any questions we had. Would definitely recommend them. Personal and friendly service from all staff we spoke wit... See more

Company replied

Rated 5 out of 5 stars

We Are Mortgages has helped me 3 times now during my mortgage journey. Each time they have been outstanding. This recent one being the most complex in that involved closing out my Help To Buy.... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend We Are Mortgages enough. Steve has been nothing but patient and incredibly thorough throughout the entire experience for us as first time buyers. I went into the process very nerv... See more

Company replied

Rated 5 out of 5 stars

I love how Mark Butler responded to my request as a customer. I am quite annoying for asking super silly and not so important questions to him. I have had requested 2-3x team meetings with to clarify... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

We Are Mortgages are a forward-thinking and innovative Mortgage and Protection Brokerage who focus on giving expert advice and providing an exceptional customer experience for every customer they help. Our aim to make the We Are Mortgages brand the most recognised mortgage brand in the UK and to be the only mortgage brokerage people think of when looking to arrange their mortgage.


Contact info

5.0

Excellent

TrustScore 5 out of 5

733 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(733)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Complete Support and Brilliant Service

As first-time buyers my partner and I were very unsure about the entire mortgage process. The guys at WeAreMortgages (Dom & Amber) have been absolutely brilliant in explaining everything clearly, keeping us updated frequently and answering all of our questions. Would not hesitate to recommend WeAreMortgages to anyone who would like complete support from start to end of the mortgage application process - Thanks guys😊

June 12, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Zoe,

Thank you so much for your wonderful review and recommendation. We're delighted to hear that we were able to make the mortgage process clear and stress-free for you both as first-time buyers.

Buying your first home is a huge milestone, and we're so pleased we could support you every step of the way. It was a pleasure helping you navigate the process, answering your questions, and keeping you informed throughout.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Great team!

Couldn't recommend the We are Mortgages team enough. Helpful, proactive and informed team!

June 9, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Gus,

Thank you so much for your kind words and recommendation. We're delighted to hear that you found our team helpful, proactive, and knowledgeable throughout the process.

We truly appreciate you taking the time to share your feedback and look forward to helping you again in the future.

Best wishes,
The We Are Mortgages Team

Rated 5 out of 5 stars

Fantastic Experience with We Are Mortgages

We couldn't recommend We Are Mortgages highly enough. Amber and Dom were brilliant from start to finish and made what could have been a stressful process feel incredibly straightforward.

From our very first conversation, they took the time to explain everything clearly, answer our questions, and guide us through each stage of the mortgage process. As first-time buyers, there was a lot we weren't familiar with, but they were always happy to take the time to explain things and make sure we understood what was happening and what came next.

The whole process was seamless, and we were amazed to receive our mortgage offer within just two days. Their communication was excellent, keeping us updated throughout and making sure everything moved as quickly as possible.

A huge thank you to Amber and Dom for all of their help and support. We wouldn't hesitate to recommend We Are Mortgages to anyone looking for mortgage advice and support.

June 4, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Megan,

We're delighted to hear about your positive experience with Amber and Dom. Helping first-time buyers navigate the mortgage process with confidence is something we take great pride in, so it's wonderful to know that you felt supported and well informed throughout your journey.

Your recommendation means a great deal to us, and we'll be sure to pass on your kind words to Amber and Dom.

Warm regards
The We Are Mortgages

Rated 5 out of 5 stars

We had a great experience with We Are…

We had a great experience with We Are Mortgages. Mark, Vickie & Amber were friendly, efficient and very well informed. This was our first mortgage, and we were guided through the whole process seamlessly & efficiently.
We would highly recommend We Are Mortgages to friends & family.
Excellent!
Thanks!
Issie & Richard

June 4, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Issie,

We’re delighted to hear that your first mortgage experience was such a positive one. It was a pleasure for Mark, Vickie, and Amber to support you throughout the process, and we're pleased that you felt well guided every step of the way.

Your recommendation means a great deal to us, and we're grateful you chose We Are Mortgages to help with this important milestone. We wish you all the very best in your new home and look forward to assisting you again in the future if needed.

Kind regards
The We Are Mortgages

Rated 5 out of 5 stars

I would highly recommend the team at We…

I would highly recommend the team at We Are Mortgages. Personable, responsive, professional and efficient. Sorted my remortgage within a day or two, quick to jump on calls to discuss matters and provide pragmatic advice when needed. Very helpful and made the process entirely straightforward and stress free

June 1, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Lloyd,

We're delighted to hear that you found our team personable, responsive, and efficient throughout your re mortgage process.

We really appreciate your recommendation and your kind words about the service you received.

Best regards
The We Are Mortgages

Rated 5 out of 5 stars

I honestly can’t recommend Mark Butler…

I honestly can’t recommend Mark Butler highly enough. From start to finish, the entire mortgage process was handled with professionalism, patience, and genuine care. Buying a home and arranging a mortgage can be incredibly stressful, but Mark made everything feel straightforward, manageable, and surprisingly smooth.
What really stood out was how responsive and supportive he was throughout the whole journey. No question was ever too small, and he always took the time to explain everything clearly and honestly. He kept me updated at every stage, which gave me complete confidence that everything was progressing exactly as it should.
Mark worked incredibly hard to secure the best possible outcome for me, and it genuinely felt like he had my best interests at heart the entire time. His knowledge of the market and attention to detail were outstanding!
It’s rare to find someone who combines expertise with such a personal and approachable service. I felt supported from the very first conversation right through to completion, and I’m so grateful for all of the help and guidance he provided.
If anyone is looking for a mortgage broker who is trustworthy, knowledgeable, proactive, and genuinely cares about their clients, I would absolutely recommend Mark Butler without hesitation. A fantastic experience from beginning to end — thank you again for everything!

May 24, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Greta,

Thank you so much for your incredibly kind and detailed review. We truly appreciate you taking the time to share your experience with us.

Buying a home and arranging a mortgage can often feel overwhelming, so we are delighted to hear that Mark was able to make the process feel straightforward, manageable, and smooth from start to finish.

Thank you again for your recommendation and for placing your trust in our team.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Outstanding service from We Are…

Outstanding service from We Are Mortgages! A huge thank you to Mark B., who was brilliant from start to finish. He worked fast, secured a great rate, and explained every single step of the process with absolute clarity. Efficient, professional, and highly recommended!"

May 11, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Vicki,

Thank you so much for your wonderful review! We’re delighted to hear about your positive experience with Mark and the team at We Are Mortgages.

Providing clear communication, efficient service, and finding the right mortgage solution for our clients is always our priority, so it’s fantastic to know Mark delivered this for you from start to finish.

Warm regards
The We Are Mortgages Team

Rated 5 out of 5 stars

We are mortgages is fantastic

We are mortgages is fantastic! Mark was amazing, he was really patient and explained everything due to it being the first time for myself buying a house. I didn’t know what I was doing and what to expect. He made the whole process really easy and painless. He made it work around my job and never made me feel like I needed to rush anything. Thank you so much Mark!

May 15, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Chelsea,

We really appreciate you taking the time to share your experience! We’re delighted to hear that Mark was able to make your first home-buying experience feel straightforward and stress-free.

Thank you again for choosing We Are Mortgages — we wish you all the very best for the future!

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Well the grate experience I had with…

Well the grate experience I had with them make me to give 5* thats the max cos i could give them 6-7-10*….
Simple they are the best heplfulle and correct…
Specialy Mark was just amazing and profesional in what hes doing…
Thanks to all …😇😇😇

April 10, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Kristo,

Thank you so much for your lovely review and kind words. We’re so glad to hear that you had such a great experience with us.

Your feedback truly means a lot to the team, and we’re especially pleased to hear that Mark made such a positive impression with his professionalism and support.

Thank you again for your trust and support — we really appreciate it and look forward to helping you again in the future.

Best regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

First Time Buyer Delight

As a first time buyer, the prospect of a securing a mortgage was daunting but the We Are Mortgages team are nothing short of excellent! Mark, my advisor, supported me through multiple offers and provided expert advice when navigating the house buying process. Amber & Vickie were so proficient that my mortgage was agreed within a a matter of days as long with the necessary life & building insurances. I will be recommending the group to friends!

May 13, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Archie,

Thank you so much for your wonderful review! We’re delighted to hear that your first home-buying experience felt supported and stress-free with our team.

Mark, Amber, and Vickie will be so pleased to know their guidance and efficiency made such a positive difference throughout the process.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

I highly recommended We Are Mortgages

I highly recommended We Are Mortgages. We have dealt with Steve, Amber and Vickie throughout our process, all of whom have been massively helpful, professional and knowledgable, particularly as a first time buyer who had a lot of questions about just about every step of the buying process.

May 10, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Ryan,

Thank you for your kind recommendation. It was an absolute pleasure helping you through your first home-buying journey. We’re delighted to hear that Steve, Amber, and Vickie were able to provide the support, professionalism, and guidance you needed throughout.

Thank you again for choosing We Are Mortgages!

Best regards
The We Are Mortgages Team

Rated 5 out of 5 stars

I can’t recommend We Are Mortgages…

I can’t recommend We Are Mortgages enough. Steve has been nothing but patient and incredibly thorough throughout the entire experience for us as first time buyers.
I went into the process very nervous, but felt at ease as soon as Steve began assisting myself and my partner.
Thank you again!

May 7, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Kasey,
Thank you so much for your lovely review and recommendation. It was an absolute pleasure to help you both through the process of buying your first home.

Providing clear guidance and making the experience as smooth and stress-free as possible is always our goal.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

I dealt with Mark and the wider team

I dealt with Mark and the wider team. I could be happier with the level of service and dedication they put into making sure I got the best possible deal. My situation was problematic and provided solutions that fitted my criteria. Will certainly be using again in the future and will be suggesting friends and family use them.

March 12, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Jeremy,

Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Mark and the team were able to support you effectively.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Faultless

The team at We Are Mortgages have helped me on 3 re-mortgages. Always helpful, on point and very responsive. Cannot fault them at all.

February 2, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Sean,

Thank you so much for your kind review! We're really grateful for your continued trust in us over the years and for choosing We Are Mortgages to help.

It’s great to hear that you found our team helpful, responsive, and on point throughout the process. Providing clear, reliable support to our clients is exactly what we aim for, so your feedback means a lot to us.

We look forward to helping you again in the future whenever you need us!

Best regards
The We Are Mortgages Team

Rated 5 out of 5 stars

We Are Mortgages has been extremely…

We Are Mortgages has been extremely helpful in my mortgage and remortgage process. Vickie has been particularly amazing and helped me every time there were any issues/questions with my application.

February 18, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello Teresa,

Thank you so much for your wonderful feedback.

We’re absolutely delighted to hear that you had a positive experience with We Are Mortgages during both your mortgage and re mortgage process. Vickie will be especially pleased to hear your kind words.

Kind regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

Mark Butler responded to my…

I love how Mark Butler responded to my request as a customer. I am quite annoying for asking super silly and not so important questions to him. I have had requested 2-3x team meetings with to clarify things, and to my suprise he entertained our queries without any hesitation. Mark was able to commit to his promises. Kudos!

February 6, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hello,

We appreciate you taking the time to share your experience. It means a great deal to hear that Mark was able to support you with patience, clarity, and follow-through. There are no “silly” questions when it comes to making informed decisions, and we’re always happy to ensure everything feels clear and comfortable for our customers.

Best regards
The We Are Mortgages Team

Rated 5 out of 5 stars

We are mortgages have been amazing at supporting me through a re mortgage

We are mortgages have been amazing at helping me navigate my way out of a help to buy - well they pretty much dealt with it. Thank you to Ian and Vickie in particular :-) I will be back when im due to re mortgage.

January 23, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hi Nikki,

Thank you so much for your kind words and for taking the time to leave this review. We’re really pleased to hear that we were able to support you and make the process as smooth as possible. Ian and Vickie will be delighted to see your feedback. We truly appreciate your trust in us and look forward to helping you again when it’s time to remortgage.

Many thanks
The We Are Mortgages Team

Rated 5 out of 5 stars

A***

A*** Always available, always helpful and always knowledgeable! Thank you.

January 1, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hi James,

Thank you so much for your lovely feedback. We really appreciate you taking the time to share your experience, and we’re delighted to hear that you found our support helpful and knowledgeable.

Kind regards
The We Are Mortgages Team

Rated 5 out of 5 stars

Vickie Shines Through During my Remortgage

We Are Mortgages has helped me 3 times now during my mortgage journey. Each time they have been outstanding.

This recent one being the most complex in that involved closing out my Help To Buy.

Dom was fantastic with his advice through the setting up stages of my remortgage, he knowledge and understanding was second to none.
Vickie was the absolute star of the show though. She co-ordinated between my
solicitor and HTB on a frequent basis
providing me with regular updates and really putting my mind at ease through the process taking up the difficult job of making sure things stayed on track

January 28, 2026
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hi Peter,

Thank you for your kind review and for choosing We Are Mortgages again. We’re delighted to hear Dom’s advice helped guide you through your remortgage, especially with the complexity of closing out Help to Buy.

Vickie will be thrilled with your feedback — we’re glad her coordination and regular updates helped keep everything on track and put your mind at ease.

Thanks again for your continued trust.

Best regards,
The We Are Mortgages Team

Rated 5 out of 5 stars

I had the pleasure of dealing with Dom…

I had the pleasure of dealing with Dom and Amber throughout my mortgage process. I can not recommend them enough! Without their hard work and determination we would not have managed. I will be recommending to everyone I know

November 26, 2025
Unprompted review
We Are Mortgages logo

Reply from We Are Mortgages

Hi Amelia,

Thank you so much for your wonderful review. We’re delighted to hear that your experience with Dom and Amber was such a positive one. It’s fantastic to know their hard work and commitment made a real difference for you.

We truly appreciate your recommendation—it means a great deal to our team.

Kind regards,
The We Are Mortgages Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look