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We Are Mortgages Reviews 

737
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional level of dedication and outstanding professional support received. Customers frequently praise the helpful staff for providing clear explanations, offering valuable expert advice, and maintaining prompt, reliable communication throughout the entire mortgage application journey. Though some reviewers felt that entering the competitive property market or managing complex financial enquiries initially felt quite daunting, the advisory team quickly put their minds at rest. Consumers deeply appreciate the highly personalized guidance, mentioning that expert advisors are always easily accessible to answer questions promptly and ensure procedures run smoothly from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, highly knowledgeable, and exceptionally supportive throughout the entire... See more

Service

Reviewers mention positive feedback about service, noting exceptional dedication and professionalism from the... See more

Customer service

People report positive experiences with customer service, noting that support staff consistently go above and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, transparent, and completely... See more

Response time

Customers consistently note positive experiences with response times, highlighting incredible communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first-time buyers, we were quite hesitant about the process. However, after a couple of calls with Dom, he explained everything in a really simple way, which put our minds at ease. The service cont... See more

Company replied

Rated 5 out of 5 stars

We are mortgages sorted our mortgage out for us with several options for us to choose from. There is always someone to talk to and the whole office are aware of your case. You are supported from the b... See more

Company replied

Rated 5 out of 5 stars

very pleased with the experience we had with we are mortgages. Helpful and prompt with any questions we had. Would definitely recommend them. Personal and friendly service from all staff we spoke wit... See more

Company replied

Rated 5 out of 5 stars

We Are Mortgages has helped me 3 times now during my mortgage journey. Each time they have been outstanding. This recent one being the most complex in that involved closing out my Help To Buy.... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

We Are Mortgages are a forward-thinking and innovative Mortgage and Protection Brokerage who focus on giving expert advice and providing an exceptional customer experience for every customer they help. Our aim to make the We Are Mortgages brand the most recognised mortgage brand in the UK and to be the only mortgage brokerage people think of when looking to arrange their mortgage.


Contact info

5.0

Excellent

TrustScore 5 out of 5

737 reviews

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5.0

All reviews

(737)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and Beyond

Firstly, I want to thank Annie and Zoe for making my life easier and less painful.

I was referred to We Are Mortgages by an estate agent.
At first, I was not expecting much everyone recommends one to another but when it comes to explaining things or answering questions, and keeping you updated on the process things turn downhill. After my consultation call with Annie,the way she explained things by being approachable, helpful and assuring I thought to myself they are the one.

I decided to provide the necessary information and book a face-to-face meeting to see what is available for me in the market.

This time I meet Zoe very helpful,
positive, knowledgeable Mortgage Adviser. She took me through the process answered all my questions and gave me an illustration of how my Mortgage Illustration would look like, made me comfortable with the payment options. We have decided to go forward and apply for the mortgage and my offer arrived within a week. This must be a world record I was not expecting things to go this fast. They have also kept me updated regularly and advised me to my Solicitor/Conveyancer which took a weight off my shoulders.

All in all my customer experience with them was perfect they go above and beyond and I cannot recommend them enough.

Thank you again We are Mortgages.

March 30, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Cefri,

Thank you so much for leaving such a gleaming review and for taking the time to share your experience with us at We Are Mortgages.😊

We are so happy you have found the process a perfect one and we are looking forward to continuing working with you!

Love,
We Are Mortgages

Rated 5 out of 5 stars

Incredible Service!

Highly recommend WAM!! From the very start it was such an easy process. Big shout out to Eva and Annie who have been looking after me! I'm self employed so always a little tricky getting a mortgage. Not for Eva! You can tell she really loves what she does and both Eva and Annie managed to get me a mortgage offer within 4 day! Really enjoyed the experience with WAM. So helpful and efficient. The customer service Its incredible.. Rare to find these days!

March 29, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Adam,

Thank you for taking the time to leave us such a lovely review 😊

Its been a pleasure working with you and we are looking forward to continuing to help you through the rest of your mortgage journey!

Love,
We are Mortgages 😊

Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, I had many queries in mortgages, and every step of the way. The whole process was made easy and straightforward after working with Eva and Sorcha from We Are Mortgages! They are clearly professionals in what they do, and are very approachable in every step of the way. I would highly recommend them to anyone who considers a mortage and relevant queries! Thank you Eva and Sorcha !

March 27, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Seyad,

WOW! Thank you very much for this amazing review! We love that you have found the process to be easy and straightforward.

Eva and Sorcha look forward to working with you again in the future.

Love We Are Mortgages :)

Rated 5 out of 5 stars

This is my second time buying a…

This is my second time buying a property and using We Are Mortages services. I would never go to anyone else! Every member of staff is super helpful and go above and beyond.

They help every step of the way and I thoroughly recommend them.

March 23, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Chloe,

Thank you for choosing We Are Mortgages again, we have loved working with you! 😊

We look forward to working with you again in the future!

Love,
We Are Mortgages 😊

Rated 5 out of 5 stars

Excellent service through

Excellent service through! Jack Adams is very professional, well spoken, him and his team deserve *****!

March 21, 2023
Unprompted review
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Reply from We Are Mortgages

Thank you so much Rajib and Annindita for taking the time to leave this review and for your kind words! We are pleased you found Jack to be professional and that the team has been great.

Love We Are Mortgages :)

Rated 5 out of 5 stars

First class service

For a first time buyer it can be a very daunting experience but, We are mortgages made the whole process so smooth and all the team are so knowledgeable that it made me have every confidence in them. I can not thank Zoe and Sorcha enough with how much they have helped, have answered every question i have had, kept me updated through the process and to just be so kind a patient. I would highly recommend We Are Mortgages to anyone.

March 6, 2023
Unprompted review
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Reply from We Are Mortgages

Thank you so much for leaving this AMAZING review! We are over the moon you found the process to be smooth and knowledgeable and thank you for taking the time to leave this feedback.

Love We Are Mortgages :)

Rated 5 out of 5 stars

Brilliant company

Brilliant company, brilliant communication and overall incredibly efficient. Highly recommend!

January 6, 2023
Unprompted review
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Reply from We Are Mortgages

HI Sophie,

Thank you very much for taking the time to leave this review, we really appreciate your feedback!

Love We Are Mortgages :)

Rated 5 out of 5 stars

The best experience we could have hoped…

The best experience we could have hoped for Jack was great he was so knowledgable and even took time out in his days off to communicate with us!! Annie was also fab she kept us in the loop and made the whole process a dream!! Thanks guys!

February 28, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Hannah,

Thank you for such a lovely review! 😊

We are so glad you've found the process a dream and we look forward to continuing working with you!

Love,
We Are Mortgages 😊

Rated 5 out of 5 stars

Fantastic service

I would like to thank everyone at wearemortgages in Colchester . Firstly Eva who did the initial part of the mortgage and got me a great mortgage rate, then Sorcha Taylor who gave me regular updates on my sale and purchase which was was very appreciated. Everything was handled professionally, ever question answered in friendly and informative way, I wouldn't hesitate to use them again .
Best wishes to everyone at wearemortgages.

February 21, 2023
Unprompted review
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Reply from We Are Mortgages

Hi David,

Thank you so much for this great review, we have absolutely loved working with you and we are so pleased everything is being finalised for you.

We wish you the best of luck in your new home and look forward to working with you again in the future!

Love We Are Mortgages :)

Rated 5 out of 5 stars

Best In Class Professional Service!!

From the onset, whilst I was still deciding which broker firm to engage for the purchase & remortgage of our properties, The team at We Are Mortgages were very helpful and supportive.
They provided professional guidance at every step of the process and were very transparent in their business dealings.
Their communications were timely, concise and clear.
I couldn't have chosen a better firm to engage in this process.
I would give a special mention to Zoe & Annie, Thank You!
Overall the service was amazing.

February 17, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Isabella,

Thank you for your review! :)

We are so happy you feel this way about the service you have received.

We look forward to continuing to assist you and Michael in this process.

Love
We Are Mortgages :)

Rated 5 out of 5 stars

We are mortgages have been fantastic…

We are mortgages have been fantastic throughout the process of applying for my 1st mortgage. They have explained, and kept me informed all the way through the process and could not have been more responsive.

February 17, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Simon,

We are happy that you found the process to be fantastic and responsive. Thank you for taking the time to leave this great review.

Love We Are Mortgages :)

Rated 5 out of 5 stars

Best company ever

We Are Mortgages looked after us every step of buying our first home, and made sure to explain everything to us. Honestly couldn’t have done it without them.

February 16, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Lea,

Thank you for such a lovely review! :)

We have enjoyed working with you both throughout the process and look forward to helping you again in the future.

We hope you and Kris are very happy in your new home! :)

Love,
We Are Mortgages

Rated 5 out of 5 stars

Proactive and helpful

The team at We Are Mortgages are very proactive and supportive - and this is exactly what we hoped for when we engaged their services. Their approach to discussing our options was transparent and helped us decide what was going to be best for us. They have been in contact with us throughout the process of getting things in place, keeping us informed of every development. We have been extremely happy with them.

February 14, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Tim,

Thank you for taking the time to leave this great review! We really appreciate your kinds words and are pleased you are happy with the service so far!

Love We Are Mortgages :)

Rated 5 out of 5 stars

We Are Mortgages Review

Excellent communication and breadth of options available. Professional and available to be contacted.

February 3, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Tim,

Thank you for taking the time to leave this great review! We are pleased you have found the service to be professional.

Love We Are Mortgages :)

Rated 5 out of 5 stars

Best advisor

I did have incredible experience with Stephen & Sorcha. Stephen is very honest, detailed advice given and extremely helpful throughout the whole process as I had second res mortgage which was bit tricky which he made it possible and worth paying their fees too. Also, Sorcha was extremely helpful who provided regular update and very polite. I will recommend this company for anyone.

January 13, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Govinda,

Thank you so much for taking the time to leave this AMAZING review! We have loved working with you and we wish you the best of luck in your new home.

Love We Are Mortgages :)

Rated 5 out of 5 stars

We are mortgages are by far the best…

We are mortgages are by far the best mortgage Brooker we have ever had to deal with. The whole team delivers on every promise. Will always recommend their services. We'll done team.

January 3, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Daniel,

Wow thank you so much for this great review, we really appreciate your kind feedback and recommendation!

Love We Are Mortgages :)

Rated 5 out of 5 stars

Very nice and helpful straight to the…

Very nice and helpful straight to the point and very friendly with getting what is best for you

January 22, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Tyler,

Thank you very much for taking the time to leave this review! We are so pleased you found the process to be helpful and friendly.

Love We Are Mortgages :)

Rated 5 out of 5 stars

The best brokers we've ever worked with

This is the 4th time we've been through this process and WeAreMortgages were by far the best. Efficient, organised and professional. Stephen Warner is probably the best broker we've worked with. His knowledge of self employment/company ownership is invaluable in finding the right lenders. Being self employed it's been notoriously painful process gathering all the relevant documents and getting an offer over the line but it was seamless.

January 11, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Sam,

Wow this is amazing, thank you so much for your kind words!

We are over the moon that you found the process to be efficient and seamless and that Stephen was able to help you both.

Thank you again.

Love We Are Mortgages :)

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and efficient.

January 8, 2023
Unprompted review
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Reply from We Are Mortgages

Hi Tracey,

Thank you so much! :)

We look forward to continuing working with you!

Love,
We Are Mortgages :)

Rated 5 out of 5 stars

Nothing but good things to say

Nothing but good things to say. The team handled my case expertly whilst always keeping me in the loop and having my best interests at heart. Looking forward to working with them again!

January 6, 2023
Unprompted review
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Reply from We Are Mortgages

Hi David,

Thank you very much for taking the time to leave this great review, we are so pleased you found the process to be informative and we look forward to working with you again!

Best of luck in your new home :)

Love We Are Mortgages :)

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