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We Are Mortgages Reviews 

735
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional level of dedication and outstanding professional support received. Customers frequently praise the helpful staff for providing clear explanations, offering valuable expert advice, and maintaining prompt, reliable communication throughout the entire mortgage application journey. Though some reviewers felt that entering the competitive property market or managing complex financial enquiries initially felt quite daunting, the advisory team quickly put their minds at rest. Consumers deeply appreciate the highly personalized guidance, mentioning that expert advisors are always easily accessible to answer questions promptly and ensure procedures run smoothly from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, highly knowledgeable, and exceptionally supportive throughout the entire... See more

Service

Reviewers mention positive feedback about service, noting exceptional dedication and professionalism from the... See more

Customer service

People report positive experiences with customer service, noting that support staff consistently go above and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, transparent, and completely... See more

Response time

Customers consistently note positive experiences with response times, highlighting incredible communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first-time buyers, we were quite hesitant about the process. However, after a couple of calls with Dom, he explained everything in a really simple way, which put our minds at ease. The service cont... See more

Company replied

Rated 5 out of 5 stars

We are mortgages sorted our mortgage out for us with several options for us to choose from. There is always someone to talk to and the whole office are aware of your case. You are supported from the b... See more

Company replied

Rated 5 out of 5 stars

very pleased with the experience we had with we are mortgages. Helpful and prompt with any questions we had. Would definitely recommend them. Personal and friendly service from all staff we spoke wit... See more

Company replied

Rated 5 out of 5 stars

We Are Mortgages has helped me 3 times now during my mortgage journey. Each time they have been outstanding. This recent one being the most complex in that involved closing out my Help To Buy.... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

We Are Mortgages are a forward-thinking and innovative Mortgage and Protection Brokerage who focus on giving expert advice and providing an exceptional customer experience for every customer they help. Our aim to make the We Are Mortgages brand the most recognised mortgage brand in the UK and to be the only mortgage brokerage people think of when looking to arrange their mortgage.


Contact info

5.0

Excellent

TrustScore 5 out of 5

735 reviews

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5.0

All reviews

(735)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Had a great experience with We Are Mortgages. The whole team were helpful throughout the entire process, making us feel relaxed and at ease, particularly as we were first time buyers. Thank you all!

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

We are mortgages are great to work with…

We are mortgages are great to work with for any mortgage needs, insurance needs and are up with current policies, the support is great and Ian and Vickie are very efficient and reply back to any queries as soon as possible. We would recommend them to everyone and we will work with them in the future. I recommend “We are Mortgages”.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't be more pleased

We Are Mortgages were undertaking the remortgage of my buy to let at the same time I was remortgaging my own flat with a different broker and the difference was night and day. They did warn against using the included "free"solicitors but as Vickie at We Are Mortgages kept on top of them, deciphering their cryptic automated emails and mithering them when it was time to apply for the redemption statement, it all completed on time without me going onto the standard variable rate as I did with my residential mortgage.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

They went above and beyond

They went above and beyond to help. I have been dealing with Ian and you can tell he really cares about his clients. He has offered his advice and support through every stage of the purchasing process. I couldn’t recommend them more!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great staff

Throughout this process we’ve dealt with two lovely members of staff. Zoe was great right from the offset and Vickie has helped us phenomenally with chasing to get us over that finishing line. It’s been a tough few months but the communication and support has been outstanding and cannot thank these lovely ladies enough xx

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Would use over & over again!

Could not recommend we are mortgages enough. Zoe & Vicky were soo helpful throughout and made the purchase of our first home go as smooth as we could have asked for. Will definitely be using them again!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Flawless!!!

Big thank you to We Are Mortgages who helped us secure our property as first time buyers. All amazing throughout the whole process. Zoe, for helping us get our AIP and mortage application submitted, answering all of our questions with extremely quick responses and detailed answers. Jack, for helping us negotiate and secure our offer. Vickie, who kept us in the loop with how the purchase was progressing, continuously chasing our solicitors on our behalf for information and updates; even when we didn’t ask her to and always answering phone calls and emails. Thank you all. A brilliant team and service. Highly recommend.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent personalised service …

Excellent personalised service from Jack and Vickie. Kept me updated continually and were willing to go the extra mile to get my original quote revised on 2 occasions before exchange of contract to reduce the monthly mortgage payments.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

I could not recommend We Are Mortgages enough. Vickie and Jack were absolutely amazing in answering all my questions, went above and beyond so I could get my mortgage and keys. Quick at responding and cared about every phone call and email with you. Vickie was so amazing with chasing my purchase and keeping me informed xx

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

I love we are mortgages

I love we are mortgages, using their services for 3 years now and planning to continue with our business ideas.
Ian was super helpful, quick and efficient, we got our mortgage quote right back with brilliant rates. Our sales progressor Vickie is a godsend, very helpful and pushing the process go forward. Brilliant company with brilliant quality people here! Thank you Ian and Vickie!!

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

I have recently renewed my fixed…

I have recently renewed my fixed interest mortgage with the help of Ian Megee of We Are Mortgages - who also sourced my initial mortgage - and at the age of 81 at that time was surprised and delighted! I can not praise enough the pro-activeness and helpfulness of Ian and his associates if you are looking for a mortgage to suit your own particular circumstances.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

2nd Time using We are Mortgages

2nd Time using We are Mortgages, This time I spoke to Ian Megee and Vicki Culling who are our mortgage advisor and Sales Progressor, Both have been brilliant in helping us navigate the market and get the best mortgage deal and any of the follow up that is required afterwards.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

We chose Ian.Megee as our mortgage…

We chose Ian.Megee as our mortgage advisor and he has been brilliant in helping us navigate the market and get the best mortgage deals possible. He has been friendly and approachable when needing help or having silly questions.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

This is the second time using We Are…

This is the second time using We Are Mortgages. I must say from start to finish was flawless, couldn’t fault the service at all. A big thank you to Vickie for all the numerous phone calls. Ian, thank you for finding me a good deal. Look forward to working with you again on my next purchase.

September 20, 2024
Unprompted review

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