Initially good, and then started to remove features for no reason - suddenly it was harder to change addresses for each delivery, and then the final nail in the coffin was that they were removing repe... See more
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See what reviewers are saying
Excellent service from the first order (just done my third). I had ordered mounjaro from another pharmacy who supplied me with just 4 needles and no sterile wipes. After receiving my first order with... See more
Such a great company. When I'd collect prescriptions from my local pharmacy I'd end up waiting between 30 mins to an hour each time. With phlo it comes straight to my door without any wait. They are d... See more
I signed up for Mounjaro treatment via Morrisons and the Phlo clinic side was great. I was quite anxious about this new experience and the helpline people were fantastic, l got prompt, polite and help... See more
Company details
About Phlo
Written by the company
Phlo Digital Pharmacy streamlines medication management with a user-friendly app, offering same-day delivery in London and Birmingham, and next-day delivery across England.
Phlo Clinic provides expert clinical-led care, offering on-demand prescription treatment options that ensure timely, safe and effective healthcare solutions tailored to your needs.
Phlo Connect transforms healthcare infrastructure with seamless integration for clinicians and patients, digitising prescriptions and offering hassle-free delivery.
From medication to comprehensive healthcare solutions, Phlo is dedicated to excellence. Join us in shaping the future of healthcare, where accessibility, innovation and patient-centric care come first.
Phlo
Written by the company

- Where innovation and expertise converge to revolutionise your healthcare experience.
- Phlo delivers NHS and private prescriptions to your door, hassle-free, at the click of a button.
Looking for a new kind of pharmacy?
Phlo - Digital Pharmacy has been built for you.

Contact info
Unit 12-14, Containerville, 35 Corbridge Crescent , E2 9EZ, London, United Kingdom
- +44 (0) 20 8191 9444
- hello@wearephlo.com
- www.wearephlo.com
Replied to 69% of negative reviews
Typically replies within 1 week
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You guys are so on the ball with…
You guys are so on the ball with keeping in touch with us and if you have any issues with our prescriptions you communicate efficiently polite and friendly support.
Brilliant and efficient service
Love this company. Always happy with ease of ordering and delivery
Phlo’s the best
Phlo’s the best! Always on time. Love the reminders as I lead such a busy life!
Always 5 star treatment not had a…
Always 5 star treatment not had a problem for 2 years happy Christmas
Really useful service
Really useful service, so easy to use. Saves me trying to catch a pharmacy when open, working full time makes that difficult. Would highly recommend.
Perfect service every time!
Happy with the service
Been with phlo for more than a year now. No issues encountered till now. Very happy with their service.
This one arrived, but next DELAYED AGAIN?!
This one item order arrived alone and on time, but the other 6 on the Prescription were delayed because 2 were out of stock?
If you can go to the trouble and expense of delivering a single item on time, why oh WHY would you hold up the other 4 because a further 2 were out of stock?
Let the 4 you got come through?
Mostly there are 31 days in a month, but Mostly Prescription are in lots of 28's.
There's always days at the end that I'm without!!!?
Not enamoured here!
Easy and prompt
Phlo sends reminders when it is time to…
Phlo sends reminders when it is time to reorder and keep clients informed of the progress of the order .The prescription arrived in good time delivered in substantial packaging
Reliable and quick and simple to use…
Reliable and quick and simple to use the app thank you 😊
Easy to use the site
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