RHINO Gas & Renewables  Reviews 92

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Rhino Heating installed me a new combi boiler from start to finish last week, when my old style boiler stopped working. Ryan quoted me competatively for the job & carried out the survey too. He was ve... See more

Rated 5 out of 5 stars

We were extremely satisfied with all aspects of the Install, found them to be very clean and tidy. The only draw back was the delay in Finalising / Tidying Up of the Electrical Wiring, including... See more

Rated 5 out of 5 stars

I was very impressed from day one. Appointment was made with Martin Sweeney, partner/director, for 2p.m. to give a quote for new boiler and he arrived on the dot! The engineers who installed the new... See more

Rated 5 out of 5 stars

I did have problems with pressure gauge falling to begin with it phoned Rhino Installer John was right out nothing to do with boiler installation John found the problem it was due to a leak in cellar... See more

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4.9

Excellent

TrustScore 5 out of 5

92 reviews

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Rated 5 out of 5 stars

Excellent Professional Service. First Class!!!

Stephen at Rhino provided great advice about different boilers, efficiency ratings, value for money. He assisted all the way through the processes and was generally very helpful. Whenever I'll require to renew or upgrade in the future I'll have no hesitation to return to Rhino again.

July 29, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant! in and out in one day with no mess, Perfect.

Rhino provide great customer service from beginning to end, the installers are very respectful of your home environment and work at pace to ensure minimum upheaval
and inconvenience. Rhino also have there finger on the pulse with regard to any government scheme that's available for the customer to claim money back. All and all
a very impressive service.Thanks again!

June 18, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service from beginning to the end of installation.

I was given very good advice on the type of boiler I required and the arangements for instalment. In addition I was helped through the process of applying for the Greenhomes cash back scheme. Stephen even came to the house to check that all the paperwork was in order. The most important thing for me was that any concerns I had were listened to and acted on to ensure that I was satisfied. I would recommend this company to you knowing that they work hard to deliver an excellent service.

June 17, 2014
Unprompted review
RHINO Gas & Renewables  logo

Reply from RHINO Gas & Renewables

Hi Madeleine, thanks for your review it means a lot and we are glad your are happy.! Form everyone at the RHINO Team! :-)

Rated 5 out of 5 stars

Rhino have IT!

A replacement boiler was fitted recently by Rhino. From initial visit by Stephen to completion of all works, it was done in a professional manner by first class friendly /polite trades people. All work areas including replaced radiators were clean and tidy with minimal mess. Clear information and instruction was given on how to run and maintain boiler system and digital remote room stat.
We would have no hesitation in recommending Rhino to carry out this type of work.
Also thanks to Stephen for all help and assistance before,during and after work completed.

June 3, 2014
Unprompted review
RHINO Gas & Renewables  logo

Reply from RHINO Gas & Renewables

Thanks for your kind review. It means a lot. From everyone at team RHINO :-)

Rated 5 out of 5 stars

What's to say - people you can trust who deliver!

I felt from the off that I had struck gold. Stephen was informative, professional, excellent at following up on arrangements and dealing with any queries. I was provided with excellent information on the Green Deal and how to navigate my way through the paperwork. Robert & co were quick, efficient and kept everyone informed about what they were doing in terms of the installation and when problems were encountered - solutions were offered that made it easy to move forward to get the job done. Stephen and the team at Rhino are great and I have no hesitation recommending them to anyone. Plus - when I had queries after the installation it was no trouble to Stephen to get back to me - unlike so many other firms who, once the job is done, you don't see them for dust!

June 3, 2014
Unprompted review
RHINO Gas & Renewables  logo

Reply from RHINO Gas & Renewables

Hi Liz

Hope you are well and thank you for your kind review.! It really means a lot to us at RHINO. :-)

Rated 5 out of 5 stars

A well organised professional job done by competent, friendly, neat, individuals.

I had my boiler replaced which required it being moved. I had two plumbers, an electrician and a plasterer who completed the job in less than a day.

All the tradesmen were efficient, professional and very friendly. They all seemed to work well together and their attention to detail and neatness when doing their work was fantastic. (The plasterer even matched the same roughcast to patch a hole left after a pipe was moved.)

Exceptional service throughout with ongoing support from the office.

I could not recommend Rhino highly enough.

June 2, 2014
Unprompted review
Rated 5 out of 5 stars

no spin you win

Having worked in the gas industry for over 32 years i know the pressure to sell the most expensive system regardless of what is required, so a breath of fresh air Stephen arrived listened to what i wanted and made a deal on the Spot no hard sell. Then from start to finish of the installation 100% profesional aervice 5 year warranty and 2 years for pipework i know whose servicing my boiler for 5 years. I recommend this company to everyone..

May 31, 2014
Unprompted review
Rated 5 out of 5 stars

great service at a good price

very helpfull and good neat and tidy workmanship

May 29, 2014
Unprompted review
RHINO Gas & Renewables  logo

Reply from RHINO Gas & Renewables

Hi Alex, thanks for leaving your kind review. Hope all is well with you and the new boiler. We will be in touch when the service is due next year. Thanks again for choosing us. Stephen @ RHINO :-)

Rated 5 out of 5 stars

The work was carried to very high standard .

I would recommend Rhino to anyone the work was carried out with everything covered there was a couple of issues even being weekend Rhino went out of there way to get the boiler up and running I was very impressed and it was the best quote I got out of four companies .

May 29, 2014
Unprompted review
RHINO Gas & Renewables  logo

Reply from RHINO Gas & Renewables

Hi Gwynneth

Hope you are well and you are happy with the new boiler. Thanks for leaving this kind review and you know we are at the other end of the phone if you need us. We will be in contact next year when the 1st year service is due. Thanks again. Stephen @ RHINO

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