Because of an error by the postal service, I ended up not receiving my order when it was supposed to be delivered. I contacted them and they reassured me they would make things right if it had be... See more
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Company details
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Wear Felicity - The #1 Animal themed jewelry website with over 50 different animal rings! Ships worldwide.
Contact info
PO Box 586, 60462, Orland Park, United States
- www.wearfelicity.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Review
Customer service was really helpful and understanding and replied fast and easy. Resolved my problem easily.
I love the prompt response with the…
I love the prompt response with the answer to my question. I’m super excited to gift this item. I can’t wait to see it myself and I’m considering buying a sun catcher or 2 for other gifts!
Excellent communication
International shipping
International shipping, so tlit took so long, but always received answers and updates when it was possible.
At the end, it was the most perfect gift I ever sent
Customer service was incredible
Customer service was incredible! And beautiful heart felt jewelry!
Customer service beyond I’ve ever had
Customer service beyond I’ve ever had. You have a caring staff and I so appreciate Jaelyn and her assistance with the order I placed. I have worked customer service for 35 years and I’m grateful to have someone take the time to make sure my order went to the right address for my granddaughter. Thank you so much ❤️❤️❤️
You replied in a timely fashion
You replied in a timely fashion. I do however, wish you had a contact phone number, instead of receiving all the emails I have received. Look forward to receiving the bracelet I ordered.
They responded and helped very well and…
They responded and helped very well and quick
Thumbs up!!! All Across
Prompt emails back with photo request and ordering was fast and easy
As I was checking out I put the…
As I was checking out I put the incorrect email address. I reached out to Wear Felicity and they were able to help me with my correct email in less than 24 hours.
NOT WHAT I Ordered and no response.
I placed an order and it arrived after taking a very long time and 2 requests to customer service for status. I had uploaded a photo and name for the charm and when I finally received it - it was a stock photo of a dog and the word DOG not my pets name. I have reached out to customer service 4 times and no reply - silence. WORST ORDERING and customer service.
These are a gift so i have to wait and…
These are a gift so i have to wait and see if they don't break when they put them on. They are lovely pieces though.
When I had a problem
When I had a problem, they stepped up and made it right. Good company.
Cool product and great customer service
I love your products and customer service
I love your products - I bought a snowman ornament a couple years ago for my husband and daughter and love it. I had some questions this time because I wanted a phrase inside not a picture. The individual I asked was very helpful and polite so I ordered a bracelet for my daughter as a result. Very professional and great products. Thank you!
Wear Felicity is a great company
Wear Felicity is a great company! Their products are quality, beautiful and affordable!! Their customer goes above and beyond!!
Great response time
I received a timely and courteous response and my issue was quickly resolved.
The ability to see the photo very poor was hard…
The ability to see the photo was hard enough, but two of my five bracelets were too blurry to make out the faces. When I wrote to customer's service they sent a reply telling me to take a video of the photo inside the bracelet??? Have you ever tried to do that.? Then I'm to send them the video for them to review and they would let me know their results.
Great experience first time order
I loved the updates once my order was placed. The turn around time was perfect in receiving them. The photos inside the charms are just as beautiful as the originals. After reading other reviews, it made it sound like months and months until getting them, and it truly wasn't. Also I ordered two different items with two diff photos, both were delivered same day. I am going to be your biggest fan with your company!! Keep up the great work, am sure the upcoming holidays cause delays so get orders in ahead of time and you will be fine.
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