Wear Felicity Reviews 

1,426
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent customer service and prompt response times, noting professional and caring staff. Many appreciate efficient inquiry handling, often receiving replacements or quick solutions. Several consumers also found products beautiful and well-made, recommending them for keepsake jewelry. However, some customers noted concerns regarding product quality, such as items arriving damaged, tarnishing, or having functional defects. Others found order fulfillment and delivery problematic, with items lost, delayed, or missing parts. Additionally, some experienced unhelpful or unresponsive customer support when trying to resolve issues, sometimes leading to no resolution.

What people talk about most

Product

People report ambiguous experiences with product quality and appearance, with some customers expressing... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent, quick, and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant frustration due... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting quick and friendly... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing disappointment. Some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Because of an error by the postal service, I ended up not receiving my order when it was supposed to be delivered. I contacted them and they reassured me they would make things right if it had be... See more

Rated 5 out of 5 stars

With this being my first order from this company I had initially seen reviews that weren't the best but I decided to give them a try anyways. I am so glad I did. I feel like the jewelry is priced righ... See more

Rated 5 out of 5 stars

I had a hiccup with my PayPal that accidentally changed my address on the order to the local target instead of my address. I was so worried that my package would get sent there and emailed the team at... See more

Rated 5 out of 5 stars

Some how my photo didn't go in with my order. Customer service contacted me let me know where to submit it and if I needed help to contact them. I was able to submit the photo, which was seperate... See more


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jewelry Designer
  4. Jewellery Manufacturer

Information provided by various external sources

Wear Felicity - The #1 Animal themed jewelry website with over 50 different animal rings! Ships worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,426)

158 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t waste your money

Don’t waste your money, beautiful necklace when you first get it, not even five months later the picture falls out and they won’t replace their mistake they only offer 25% off to buy another one. I refuse to buy another when it’s up to them to make it right and replace what should have never broke to begin with.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company! Very proud of their products as I am of my purchases. I had a small issue ..I contacted them..they corrected it and i am on to my next purchase. Check out their products….they are top notch, and their customer service representatives are very knowledgeable and will help you until you are satisfied, Do yourself a favor , check them out!

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

I was extremely disappointed with the bracelet that I ordered. It is very difficult to actually see the picture inside the gem. I contacted customer service and they basically told me I have put it up to my eye like I'm looking through a microscope in order to see it. That is something that was not made clear in their ad.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order and was confirmed on…

I placed an order and was confirmed on 8/26, then 8/28 through an app called SHOP tracking system stated it had been delivered. The recipient did not find a package anywhere and I can’t get anyone from this company to respond to my inquiry. It is also concerning how wuickly it was made and then shipped out, makes me question what the quality will be. What a poorly managed company.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful

I bought some bracelets and a charm but didn't realize that I didn't take out the picture charms in my cart so ended up with 3 of the same picture charm. I immediately contacted them and they said they couldn't cancel them out. BS... On top of that not one of the charms pictures are clear. I gave to my daughter as a gift and they will only let me return the bracelets and the charm if in original packaging which I threw out. I have wanted to buy from them for a while and am so sorry that I did.

August 13, 2025
Unprompted review

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