Because of an error by the postal service, I ended up not receiving my order when it was supposed to be delivered. I contacted them and they reassured me they would make things right if it had be... See more
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Company details
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Wear Felicity - The #1 Animal themed jewelry website with over 50 different animal rings! Ships worldwide.
Contact info
PO Box 586, 60462, Orland Park, United States
- www.wearfelicity.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Don’t waste your money
Don’t waste your money, beautiful necklace when you first get it, not even five months later the picture falls out and they won’t replace their mistake they only offer 25% off to buy another one. I refuse to buy another when it’s up to them to make it right and replace what should have never broke to begin with.
Very nice and prompt response and…
Very nice and prompt response and answers all questions
Super helpful customer service
Super helpful customer service! Went above and beyond!
They were quick to respond and with…
They were quick to respond and with exactly what I needed! I’m excited to get my purchase!
Ordered for a gift and somehow it never…
Ordered for a gift and somehow it never reached me, was returned to you. I had to purchase something else however I will buy again.
There staff is amazing with helping me…
There staff is amazing with helping me get my necklace reshipped to me after the post office sent it back. If I could I would give them 10 stars for the updates.
This is a great company
This is a great company! Very proud of their products as I am of my purchases. I had a small issue ..I contacted them..they corrected it and i am on to my next purchase. Check out their products….they are top notch, and their customer service representatives are very knowledgeable and will help you until you are satisfied, Do yourself a favor , check them out!
Amazing customer service
Quick to respond, empathetic, willing to help and went above and beyond expectations.
You answered my question and gave me…
You answered my question and gave me peace of mind on my order thank you so much!!!
The BEST customer service
The people I have spoke with have been only kind and helpful. Wonderful customer service.
Extremely disappointed
I was extremely disappointed with the bracelet that I ordered. It is very difficult to actually see the picture inside the gem. I contacted customer service and they basically told me I have put it up to my eye like I'm looking through a microscope in order to see it. That is something that was not made clear in their ad.
I loveeee my order
I loveeee my order! I will for sure be purchasing from you guys again.
You responded to my email quickly
You responded to my email quickly. And when it shipped I was notified. Love my charm
Won’t buy they make you pay more and…
Won’t buy they make you pay more and you won’t receive it
I placed an order and was confirmed on…
I placed an order and was confirmed on 8/26, then 8/28 through an app called SHOP tracking system stated it had been delivered. The recipient did not find a package anywhere and I can’t get anyone from this company to respond to my inquiry. It is also concerning how wuickly it was made and then shipped out, makes me question what the quality will be. What a poorly managed company.
Be careful
I bought some bracelets and a charm but didn't realize that I didn't take out the picture charms in my cart so ended up with 3 of the same picture charm. I immediately contacted them and they said they couldn't cancel them out. BS... On top of that not one of the charms pictures are clear. I gave to my daughter as a gift and they will only let me return the bracelets and the charm if in original packaging which I threw out. I have wanted to buy from them for a while and am so sorry that I did.
I received a quick response to my…
I received a quick response to my email.
The agent was able to help with my change of address issue.
good customer service
they were quick to respond at 1am and the necklace turned out beautifully my gf and i are very happy with it and she loves it!
They were quick and helpful!
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