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Rated 5 out of 5 stars

It has been almost a year I am working with Webgains, and the performance of our Affiliates sales is booming. The collaboration with the Team is excellent, and the platform is user friendly and gives... See more

Company replied

Rated 5 out of 5 stars

The Webgains team are an absolute joy to work with. I've loved getting to know them whilst partnering on some fantastic opportunities to help the brands we both work with. They're also huge advocate... See more

Company replied

Rated 1 out of 5 stars

I had earned commissions with Webgains, but when I tried to withdraw them, I was told that all of my balance had been written off because my account was inactive for more than 12 months. This i... See more

Company replied

Rated 5 out of 5 stars

A great company to work with who have provided brilliant service to me both from an agency and client side for many years. I've worked with Webgains for a while now on various projects with vari... See more

Company replied

Company details

  1. Affiliate Marketing Service

Written by the company

Webgains is the Service-First affiliate network, delivering outstanding support and strategic expertise to over 1,800 retail brands across multiple verticals and markets. Brands using Webgains benefit from access to a huge network of vetted and approved publisher and influencer partners. With knowledgeable international teams, each with a track record of delivering affiliate success, Webgains is the ideal network for brands looking to grow their business in either existing or new markets. Webgains affiliate platform combines seamless experience with powerful tools and automation to maximise every advertiser, agency and publisher users’ output. Affiliate partnerships can be unlocked, and transactions tracked by robust, 100% GDPR complaint functionality with the Webgains Resilient Tracking Suite. In 2023 Webgains became the world’s first B Corp certified affiliate network. Solidifying their commitment to the highest standards of verified performance, accountability, and transparency, Webgains has become the natural home for the rapidly increasing number of retail businesses operating with purpose. Webgains is a founding member of The Affiliate & Partner Marketing Association and has also been part of the ad pepper media group since 2006.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I cooperated with Webgains for a long…

I cooperated with Webgains for a long time, Beatriz Shaw of the Client Support is very kind, provide me helpful suggestions.

March 30, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Jolla,
Thank you very much for your review, we appreciate it!

Rated 5 out of 5 stars

I work with Webgains on a number of affiliate programmes

I work with Webgains on a number of affiliate programmes and they are great to work with. One of the Account Managers, Hannah, is a pleasure to work with, offering a wealth of experience, she is always really engaged and quick to respond to any queries. The platform itself is also very easy to navigate.

March 29, 2021
Unprompted review
Webgains logo

Reply from Webgains

Dear Ilona,
Thank you very much for submitting your feedback, we truly appreciate it.

Rated 5 out of 5 stars

Webgains have been fantastic with…

Webgains have been fantastic with supporting us to launch our affiliate programs for several of our brands. The integration process has been quick and easy!

We’ve received ongoing support from our account manager and the interface they have is really easy to use!

March 26, 2021
Unprompted review
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Reply from Webgains

Thank you very much for your kind review Fnoreen, it is great to hear.

Rated 4 out of 5 stars

I find the webgains team very helpful

I find the webgains team very helpful! Being a little newer to this world the team have assisted greatly in securing us some great brands to push to our membership. It was great to be able to present to the team and bring in new connections within the company so they could understand as a business what we are pushing to achieve. The platform is easy to use and when stuck easy to reach out for support!

March 26, 2021
Unprompted review
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Reply from Webgains

Hi Ben,
Thank you very much for your time submitting the feedback. This is great to hear!

Rated 5 out of 5 stars

The Webgains team are excellent!

The Webgains team are excellent to work with! The team are always quick to get back to you and offer a solution to any issues.

March 26, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Tom,
Thank you very much for such positive feedback, this is great to hear!

Rated 5 out of 5 stars

Open to new ideas + responsive.

The team at Webgains have always been open to new ideas to grow their advertisers in any away possible. Their account managers have always been responsive and helpful where needed. Looking forward to continuing to grow our partnership further.

March 26, 2021
Unprompted review
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Reply from Webgains

Hello Michaela,
Thank you very much for your kind words; we are pleased to receive such positive feedback from you.

Rated 5 out of 5 stars

As a publisher Webgains is great!

As a publisher, using Webgains has helped us span the network of partners that we can collaborate with and manage these relationships through a simple interface. A great Account Management team behind Webgains also helps to ensure smooth operations and communication around affiliate offers.

March 26, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hello Charles,
Thank you so much for your time submitting the feedback, this is great to hear!

Rated 5 out of 5 stars

5 Stars

Super easy to work with. Never had any problem. The team is always super helpful and nothing is ever too much trouble.

March 26, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Lou Lou,
Thank you for your kind words, this is great to hear!

Rated 5 out of 5 stars

5 stars!

Webgains are great to work with, the account management and advice is second to none!

March 25, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Abbey,
Thank you for your time submitting the review, we truly appreciate it!

Rated 5 out of 5 stars

The Webgains team are great to work…

The Webgains team are great to work with!

The team are always at hand to help when needed and are able to resolve issues quickly.

March 24, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hello Jade,
Thank you for the kind words; we truly appreciate it!

Rated 5 out of 5 stars

Great team and an asset to the industry

Great team and an asset to the industry.

I have been working with Webgains for over 4 years now and there are not enough superlatives to describe them. Their account management team is second to none in the industry. They are always looking to grow the account, as well as being really quick to respond,. They always are willing to try new things and think outside the box to ensure targets are met. I would like to single out 3 people who I have worked with over the years. Andrew North, Rosie Slinn and Nancy Hingston, who are exceptional at their jobs and have been/are a pleasure to work with. Hugely recommended.

March 23, 2021
Unprompted review
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Reply from Webgains

Hi Omer,
Thank you for your kind feedback; we truly appreciate it!

Rated 5 out of 5 stars

Great team and an asset to the industry in the North!

I work for a publisher in Manchester (TOTUM student discount platform) and was really excited to hear that Webgains were establishing a local presence here. The local support has helped us onboard some great new offers to the platform and support our objectives. The team are really proactive, a pleasure to work with and really passionate to support companies in the north. Highly recommend!

March 19, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Richard,
Thank you very much for your kind review, we are glad to hear you enjoy working with Webgains.

Rated 5 out of 5 stars

Very helpful and professional

The team is very helpful and responsive in getting us up to speed with the current trends. Offering suggestions and insights with their experience as to where the business can enhance performance. Really looking forward to creating more commercial opportunities with the network!

March 18, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Darren,
Thank you for your kind words! We truly appreciate your feedback.

Rated 5 out of 5 stars

As a tech CRO publisher working with…

As a tech CRO publisher working with Webgains has lead to many exciting partnerships with great advertisers that they manage. The account management team are extremely helpful and proactive when it comes to connecting advertisers with the right publishers for them, ultimately leading to program growth.

March 18, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hello James,
Thank you very much for your feedback; it is great to hear!

Rated 5 out of 5 stars

Very surprised by the negative reviews

Very surprised by the negative reviews. Webgains helped our business go through a period of accelerated growth which actually took us a little by surprise. Excellent account management, good breadth of publishers. User-friendly portal and reporting. Only good experiences from us to date.

March 18, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Andy,
Thank you for your kind review! We truly appreciate your feedback.

Rated 5 out of 5 stars

Very knowledgeable and responsive…

Very knowledgeable and responsive Account Management from my 3 years experience working with them as a publisher.

March 18, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hello Jim,
Thank you for your time submitting the review.
We look forward to continuing working together!

Rated 5 out of 5 stars

Webgains has a great diversity of…

Webgains has a great diversity of brands on it's books from fashion to homeware to health. Most of the agents that manage the platform are organised and reactive which helps with the fast paced nature of affiliate marketing.

March 18, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Maya,
Thank you very much for your kind words; we really appreciate your feedback.

Rated 5 out of 5 stars

Great Company

In less than 6 months working with Webgains, I am delighted with our growth in the affiliate space. Our account manager, Hannah has been incredible in helping build new relationships, and expand our reach. All of the team are a pleasure to work with, response times quick and provide helpful advice. All round great Company to work with.

March 18, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Lauren,
Thank you so much for your time submitting the review, we truly appreciate your kind words.

Rated 1 out of 5 stars

WORST COMPANY - AVOID!!

The worst company I have ever dealt with. Their customer services never answer queries ever by email, telephone or social media. At one point I thought they'd gone out of business! When I finally got through and received a phone call, the girl was extremely arrogant and belittling, very unprofessional and frankly downright rude.
These people still owe me over £200.000 for sales made to them. I am yet to receive payment.
Absolutely shocking, avoid like the plague!!
I will update this if I ever receive the money owed to me!!
Be very careful and if you can choose another affiliate company, then I suggest you look at paidonresults instead of these charletans.

Update: Money received

March 18, 2021
Unprompted review
Webgains logo

Reply from Webgains

Hi Wayne,
We are sorry to hear you are experiencing a payment delay. Our Publisher team will be in touch to resolve the issue.

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