www.wedealmeetandgreet.co.uk Reviews 

611
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Terrible experience and I felt like an idiot just minutes after I booked, as all the “good” reviews were on the booking platform. This is clearly a scam. I cancelled immediately (having taken out thei... See more

Company replied

Rated 1 out of 5 stars

Took 45-50 minutes to deliver car even though airport wasn’t busy , then had to pay £4 exit fee at barrier which we’d already paid to the guy who collected the car. Booking form doesn’t tell you waiti... See more

Rated 1 out of 5 stars

Two flights cancelled - they do not answer the phone or respond to emails. They say no refunds even though its says 'cancellation protection - yes' on the Booking Confirmation Receipt. Companies like... See more

Rated 1 out of 5 stars

lost our keys and wont pay for them to be replaced with Nissan issued keys. The company is beyond a joke and trading standards should shut them down immediately. The company has several CCJ's and h... See more

Company details

  1. Vehicles & Transportation

Written by the company

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TrustScore 1 out of 5

611 reviews

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(611)

1 review in the last 12 months

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Rated 1 out of 5 stars

Do not book this service. I had a childs car seat stolen by a staff member

Do not book this service. It is the worst service I have ever used. The pick up was 34 minutes late and the drop off over an hour wait, it was -1. We had a child’s car seat which was needed and it was stolen. I can understand being told not to leave money or valuables but a child’s car seat is a necessity. I have tried to get answers from this unprofessional outfit, however the man I spoke to laughed at me and hung up. I will be putting in a complaint to Gatwick airport and also the police.

Disgusting service

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

ZERO rating

ZERO rating! Awful, late, inefficient, rude. 55 miles on the clock in 2 days, couldn't get away from us quick enough. Will be inspecting the car carefully in daylight. Never again.

November 18, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Wish I read reviews before.

Turn up 1h45 late. Whole point of this is to make my life easier and more convenient. Landed at 11pm. 2 young kids under 3, and waiting so long for my car.

When they delivered it. Could not find anyone for handover. Turns out he left the car unattended, left and left my car key on top of one of my tyres, so anyone who saw could have easily stolen it. Shambles of a company. Did not even reply to my official complaint.

October 22, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful

Absolutely dreadful.
On return at Gatwick south 31/10/23 called when we got off the plane , we was told our car would be 45 mins to 1 hour due to traffic, after 1 hour I called 3 more times every call had a different excuse , ended up waiting over 2 hours !
No apology! Nothing !!
Unorganised and un professional ☹️

October 31, 2023
Unprompted review
Rated 1 out of 5 stars

Can I give it zero stars ...this bunch…

Can I give it zero stars ...this bunch of lying crooks happily take your money but expect you to wait 2 plus hours for your car .
Rude arrogant appalling non existent customer service.
UNDER NO CIRCUMSTANCES SHOULD YOU EVER LEAVE TOUR CAR WITH THESE THEIVES!!!
AS PREVIOUS STATED AVOID AVOID .

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a company

Absolute joke of a company. Definitely not a meet and greet service. Got my car back from them at Manchester airport stinking of hash!! We had to wait for 40 minutes on the car being taken away from us and it cost us £12 going and the same coming back. Stay back from these people.

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS. HAD TO WAIT AN HOUR TO DROP CAR OFF AND NEARLY MISSED FLIGHT THEN NO ANSWER ON RETURN FOR HOURS, JUST SWITCHED THERE MOBILE OFF

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

If you want your car in one piece don't bother

Upon arrival last Friday it took 60 minutes to come and collect my car, despite me informing 35 mins in advance that we were on our way, as instructed. The gentleman turned up to take my car and didn't even know what vehicle he was there to take, which is worrying. Worrying to the point I called the main office myself whilst waiting at the terminal to check they'd got my car. Upon retuning to the country, I called to advise wed got our bags and were informed it'd be half an hour. It was actually 45 minutes. The driver turned up and had quite clearly been drinking, was slurring his words and smelt strongly of alcohol. He also left the handbrake off my car when he got out to give me the keys and my partner had to quickly jump in to prevent it rolling into a post. Overall an absolutely shoddy service and company, making a holiday all the more stressful and difficult.

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SERVICE

Firstly i'm asked to call 45 minutes before i arrive. i literally call non stop on the way to the airport and no answer or even a ring tone. After standing in the meeting area for 20 minutes i finally get a ring tone and an answer and told the driver is in the car park. he was know where to be seen and i was lied too. after another 30 minutes of waiting and constant calling i had no choice but to park my car in short stay costing me £102. i have emailed this company and received no response and after calling today they say the customer service guy is away for a week. now the £58 is a waste of money as they clearly have no drivers but there is no way you should leave your car with this company. AVOID

September 29, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT TOUCH WITH A BARGE POLE

DO NOT TOUCH WITH A BARGE POLE. THEY MIGHT BE CHEAPER BUT THEY ARE NOT TRUSTWORTHY.
MY CAR WAS DAMAGED WHEN WITH THEM AND THEY WILL NOT ANSWER MY EMAILS TO MOVE FORWARD THE INSURANCE CLAIMS PROCESS!!

September 21, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THESE COWBOYS

Booking parking was professional and seemed OK.
Documentation sent was not specific of where to park the car so it took 3 calls once in the car park to which they shouted at me saying park in disabled parking!!!
Upon return I called as instructed 4 time before they picked up the phone this was at 12.05am, then they said it would take 1hr for the car to arrive, I asked why to which they responded that's just what it is, deal with it!
My friend and I made our way to the car park and found that the car was parked in the disabled spot (badly) and the key to the car was left on the bonnet. The parking ticked said entry to car park was at 11.46pm???? The car matt was muddy the back seats had mud on them and 46miles on the clock added!!!!
I recommend NOT to use these awful and RUDE people!!!!

September 29, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID WE DEAL AIRPORT PARKING…

AVOID WE DEAL AIRPORT PARKING MANCHESTER AT ALL COSTS!!!! used meet and greet recently, the app on my phone showed me they used my car twice without my authority when I got it back used half my fuel not enought left to get home so had to fill up, the car was flithy inside and they have damaged 2 of my alloy wheels, emailed them twice to complain do not respond. PLEASE DO NOT USE THIS FIRM.

September 18, 2023
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service - rude, used our car to transport people in. The car had muddy footprints in both back & front. Took over an hour 15 mins to return car. The "agents' don't have ID or wear anything to identify themselves.
Will never use again. Should have used SilverZone at Bristol at least you know where your car is.

September 20, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely shockingly bad

Absolutely shockingly bad. Waited for drives for 10
Minutes on arrival at airport despite pre- calling. Then on landing the operator was sarcastic and also said cat would be 30-45 minutes - when pushed (we had landed one hour late after midnight) he promised me 30 mins max. After 50 minutes was still waiting at 1:15 am. Called back to complain and operator promised car on its way and told me I’d only called 20 minutes prior - not true. After a second call after a hour I was then told car was in row F, had been there all along and I was ‘blind’ as I couldn’t find it. It wasn’t in tow F,G or H and the operator argues he could see it on camera and I was in the wrong place. Finally after arguing for 10 minutes and being threatened that someone would come down and find it for me … then it transpired driver had parked on Reg wrong level. Finally found my car after almost 90
Minutes - on another level - with a kite confirming it had been parked at midnight - two hours earlier. Just the worst experience late at night for an woman alone. Nasty people.

September 20, 2023
Unprompted review
Rated 1 out of 5 stars

22 min drop off, but dump my car and don't let us know or wait or pick up the phone!

19:08 Called them as we arrived was told 25/35 mins, we got to car park on time within 25 mins 19.32, waited 35 mins, called them at 40 mins, no reply. again at 50, no reply, again at 1 hour, no reply, finally we used a different number of a passing by person, they pick up first time, tell me the driver had waited 30 mins, that he had got Feb up waiting and just left our car unattended with the key on the wheel! Then when we checked the ticked they had arrived 22 mins after we called them at 19.30 and didn't even wait 3 mins for us! I'm never using these again! So rude too! Blaming us! When your coming home from holiday no ones wants to wait and even more frustrating when your car was only 20 meters away!!! And a can of red bull empty on the passenger seat! We don't drink red bull! If there was a 0 star button I would of pressed that!

September 17, 2023
Unprompted review
Rated 1 out of 5 stars

Using your car for there own leisur

South terminal Gatwick airport.Booked it and paid it in full, I phoned them after a week asking if I can change the car, they said pay the driver £10 extra and it will be ok. So I paid it, they saying on pick up give us 25 minutes witch I wait for hour, took the car and I checked it been driving over 100 miles and the all seats and flooring matt dirty witch I took it to the Valet before I went to the airport and my car only 2 doors Mercedes E class, and I’m only the one who using it. So how all seats and flooring matt dirty anyway the car been used daily from them I seen food on back seats too. When I rang asking where you parked it the guy said only 8 miles away from the airport witch is he lied about it and I asked about the cleanliness who been using it, he has no answer and made it easy to run away just he put the phone down. So beautiful give your key and trust this company they think people got their money easy to play on their cars.. do not ever guys book this company again. They should stop these companies running businesses from the airport. They are very bad.

September 17, 2023
Unprompted review
Rated 1 out of 5 stars

NeverI again no stars

If I could leave no stars I would
Car pick up tool 50mins and when they came there was 3 of them that looked like they had just got of a inflatable boat in Dover
Not one of them spoke any English
They had no ID to say who they was and where they was from there was 4 other people waiting to drop vehicles as well
Pick up when back from Holiday was even worse fella came with car after 40 mins waiting didn't even speak ??
Car looked like it had been parked in a field or road and was covered in bird poo
Sorry avoid at all costs

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

As previous reviewers we had a…AVOID

As previous reviewers we had a nightmare trying to collect our car. Could not contact anyone on the number, permanently busy! Still trying, we decided to go where we dropped car off, no officials there, no car! Eventually after 30 mins continually redialling, I got through to a very rude man who said my car would be delivered in 30 minutes. It actually took 35 mins, the driver said that it took him only 12 mins to deliver car, so why so long? I do not believe that this company is fit for purpose, I will never ever use them again. AVOID!

September 10, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

Didn’t even want to give these people 1 star as the service is despicable. We waited longer for our car than our flight took!! Absolute shambles! DO NOT USE

September 9, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. It is stated it is “safe” when it is certainly not. They do not answer the phones no matter how long you try. When they do they abruptly put the phone down. Waited over an hour for our car to be delivered and when we complained he laughed. Do not use this company, it will add stress to your holiday.

September 9, 2023
Unprompted review

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