www.wedealmeetandgreet.co.uk Reviews 

DO NOT USE
If I could have given zero that would have been more appropriate. Terrible service. Arrived back to Gatwick North after 4 hours sitting on runway, then further hour when landed waiting for stairs. Phoned when we landed, they could not locate my booking OR CAR, I was asked to call back. Tried to call back once we had bags, constantly engaged. Went to car park where we dropped car off. Met by chaos, so many angry people trying to drop cars off and pick up. Spoke to lady dealing with bookings, she called through, we were told 45 minute wait for car, this was 2am, just wanted to get home. Had to pay £5 extra to person who collected car and the same amount on way out!!
NEVER USING AGAIN

AWFUL just as everyone else, this is the BIGGEST scam, I’ve reported them at action fraud. We paid £161.99 for two weeks and they took ages to deliver our car back. There was a HUGE queue of people waiting. One guy had his tyres all punctured and was fuming. I cannot believe Gatwick are allowing this kind of fraud to happen on their property, it’s disgusting.
If you are reading this review you MUST report this to gatwick and action fraud. The more people who report them the better.
The company we booked with came under EASY PARKING.

I, like many, assumed this company was an aggregator where you search for different parking providers, but I realised on my last trip that all their operators are the same company with one central control room.
They have one control room and multiple car parks dotted around the place. I have left a tracker in my car now on the last 3 occasions and they have been parked in carparks at Best Western, Lidl, a residential street. However, that's not the worst thing... the worst thing is that once they lost my key and kept me waiting almost 4 hours for my car.
... And this time they were up to their old tricks again. They were engaged when I landed and it took me 20mins to get through to the control room. In the meantime, I text the operator and my previous message showed that the number was the same as the time they lost my keys! When i finally got through, at midnight yesterday, the operator told me it would be 45mins-1hr. However, my car finally turned up at 1:40am, almost 2 hours after we landed and 1hr 40mins after I called... the car was parked 2 miles away.
Don't save money by choosing this company, just part at Gatwick's long stay and pay the difference but know that your car will be maximum 10mins away when you land - this company may not be a con, but it is a complete shambles, totally unreliable and you will regret it. Mark my words.

Incompetent. Unprofessional (and misleading service quality)

Beware ... This is NOT official Gatwick parking....

Ignore the advertised return times. Website says to give 30 mins notice to collect your car.
When we called (after landing) .. we were told it would be 45 mins to return our car...
But it was 1.5 hours
(my son waited 2 hours for his, despite requesting both cars on the same call).

Not ideal standing in a cold car park until 02.00 after a tiring flight.

Interestingly, on finally accepting delivery of my car, I found the dash cam had been disconnected...
We subsequently found out (courtesy of a tracked Tesla) that cars were not parked in an off-site storage, but simply left in a nearby street, which perhaps explains the dash-cam being disconnected 🤔
I would never use this company again.

I've always used APH in the past (who were fantastic).
APH unfortunately had no vacancies this time, and we unfortunately stumbled upon this Mickey-Mouse substitute.

My recommendation ...
Avoid "WeDealAirportParking.co.uk" aka Safe Park Meet and Greet Gatwick

This parking company is a disgrace
This parking company are a disgrace. AVOID AT ALL COSTS. We waited over 2 hours for our car to be returned with about 30 other families in the same situation. When we phoned and complained the parking representative was rude and said he didn’t care and slammed the phone down. They are a little cheaper than other companies and there is good reason for that, it’s because they are absolutely dreadful. Our car came back damaged and the driver didn’t care.. Another car came back damaged just before ours and they equally as unhelpful. I wish I’d read the reviews before I booked because 86%of all customers left 1 star reviews. If you could leave zero I would have done… DO NOT USE!!!

DON'T USE THIS COMPANY Drop off was greeted by a man who asked for £5 to pay the car park exit fee, as I didn't have cash I had to go down 2 floors, pay for the ticket and bring it back. Very rude individual told me to sign the paper and snatched the key. On my return, was caught up in the ATC issues on 28th August and did not return for another 3 days. I called on the day the flight was cancelled to explain and was told to call when I land whatever day. Didn't want me name or registration number. I called the next day and spoke to someone a little more on the ball to say I need to pay extra for the extra days. He sent me a message with their bank details and I replied with my name, car reg, new flight details and that I had paid. On arrival at the airport after a very stressful time I was told I had been due the day before, then to send confirmation of the payment, then told my car wouldn't be there for 45 minutes then they hung up. Tried to call back, no answer, tried again, told me the car park in North Terminal I was in South. Eventually got my car back with a scratch on the door.

AVOID THIS COMPANY AT ALL COSTS.
No one answers the phone when we tried to drop off the car. Luckily there was a doggy looking guy from the company who accepted my car without the correct paperwork. He wrote my details on a piece of paper and asked me to take a picture as proof. Had no choice but to trust him. On our return to Gatwick North last night at 11.40pm no one was answering the phone. After calling numerous times someone answered and first said that I was a day late so had to pay £15 extra. Luckily they found the paperwork and then here was a lot of abuse in the background among the staff saying that they had more paperwork lying around and were short staffed etc. Called again when we picked up our bags and was told that the car would arrive in 30 minutes on level 5. After 45 minutes managed to get through to ask what was happening and the guy on the phone started abusing me and call me all sorts of disgusting names. He said I would have to wait up to an hour as per the terms and conditions and to stop hassling him. After that I was shocked and did not want to speak to them in case they decided not to deliver the vehicle. After an hour and half had a call saying the car was on level 4 instead of level 5. Went down to level 4 and the car was there but no driver. Called to find out what was happening and told that the keys were on the front drivers TYRE. Totally unacceptable service, would never use this company again.

AVOID AT ALL COSTS - I wish I had read reviews before being sucked in with the "reasonable prices" no contact from the mob numbers given, no answer to text or emails. Left us stranded with no idea who to hand the car over to. Awful customer service, 200+ people waiting for their cars when we arrived some had been waiting over 3 hours all with small children. Never been so shocked at a company in my life!

DO NOT USE THESE PEOPLE
On my departure, the driver was half-an-hour late. When I called and said I'm waiting, the answer was "You've got no option"!
On returning, we waited two hours for the car. Two of the calls I made resulted in their agent hanging up on me. Three times I was told the car is "On its way" which was a lie, each time.
If you think you're saving money, don't forget the 2x£5 parking tickets which you have to pay - the second one is unavoidable.
If you think you're saving time, forget it!
COMPLETELY UNACCEPTABLE

Waited 2hours 40minutes for my car to arrive despite being told several times it had left the compound and promises of ‘10 more minutes’, or ‘I’ll call my manager’.
Absolute disgrace of a company

Won’t be using again
Their feedback site did not work

I didn't even want to give this so called company a star! Stay away from them, do not book. There was no one to 'meet' customers which clearly meant catching flights was going to be an issue and then no one to 'greet' upon return. They wouldn't answer their phone, car pick up times were on average 3 hours and after a long flight that was painful so please pay a bit more for a reputable meet and greet company. Never again! One driver had a dreadful smell of alcohol on his breath too. Lesson learned, and Gatwick Airport, you should be ashamed having this company as an option on your website.

Waited over an hour in the car park, when calling it sounded like the staff were having a party .. not good when we called in plenty of time to have our car delivered.. I have used meet and greets many times and this is by far the worst .. Will never use this particular service again.. when the drivers did show up they absolutely stunk of alcohol .. disgusting!!

Edit to add that I have emailed the "company" but as yet, have had no response

Had to wait for hour and half, these company is a complete shambles, please think before you use them. Had to call them so many times the guy was rude to me on the phone, when the car eventually arrived it was muddy and dirty. The company uses different names so be aware. I was given following telephone numbers 07895022262 and 03301336442 so any company with above numbers be careful.

Drop off procedure was fine.
Pick up was NOT! This company is an absolute joke! We returned to south terminal, tried calling but couldn’t get through as line busy. Kept hitting Try Again… for 15 minutes. We were through passport control when finally got through but just heard men laughing, then after about 30 seconds someone came on the line who could barely speak English, I told my car reg, make and model and that we were at South Tertminal. He told me to wait, I heard more laughing and unintelligible voices then line went dead
Called back, after 10 minutes eventually got through, told new what happened in last call, gave him car details and said we were at south terminal, he said make your way to short stay level 4, your car will be there in 1 hour!!!!!
Went to short stay level 4, after 1 hour I called and, after several attempts finally got through and asked where is our car, man said it’s 15 minutes away. 15 minutes later, no car. Called again, same deal, 10 minutes later eventually got through, said I’ve now been waiting 1 hour 25 minutes, where is my car?
Your car is at North Terminal, go to North Terminal. I said, what the hell, I booked South, told everyone I had spoken to we had landed at South and was told make my way to Short Stay level 4 south terminal 3 times. He just got annoyed with me and said make your way to north terminal, car park 6 level 5, your car is there.
So out of short stay south we go, back into terminal, find signs for north terminal, get train to north terminal, eventually find car. I call back and amazingly get through after only 3 attempts, same guy answers, I say I can see me car but no one hear to give me key. He says key is on front wheel. I ask why, when I booked south terminal and reiterated 3 or 4 times to everyone I spoke to, was my car at North Terminal. He said, sorry driver went to wrong terminal, but he would refund me the £5 car park exit fee.
We landed at 17.15, we eventually drove out of the wrong car park at 19.45. Car park exit fee had gone up to £11.
We Deal Meet and Greet, MY ASS!
More like We Deal huge inconvenience, frustration and misery! DO NOT USE THIS COMPANY EVER.

Awful, do not want to give 1 star! Waited over and hour to collect car, could not get through to anyone and when we did the person we spoke to hung up! Vehicles left with keys on tyres, so unsafe! Do not use this company!

Terms and conditions are horrendous and probably not legal. If you pay £2 they will still keep £20 of your payment and only refund the rest. Also not actually valet. You have to go into the car park and leave the car.

Absolutely awful service. Waited over two hours for our car to be returned (along with lots of other people). Man in the office kept saying our car was on its way when it clearly wasn't. Avoid at all costs (wish I'd checked Trustpilot before booking it myself!)

I could give negative status to this rubbish people. Not goog customers service and response. Don't waste your time. I

They take your car and stop answering ! We had to call the police!