www.wedealmeetandgreet.co.uk Reviews 

The drop off was fine. Easy to find, the driver arrived fairly soon & explained everything.
The pick up was very disappointing!
When I phoned from the baggage hall, we were told it would be half an hour. As they knew our arrival time & the plane had landed on time, this seemed like a long time, but I assumed the parking was far away, so accepted it. We were advised the driver would call when he was 5 minutes away, so we went for a coffee.
Half an hour later, the driver called and checked which terminal we were in and said he’d be 5 minutes, so we rushed upstairs to the meet & greet area of the car park. 15 minutes later, of standing in the cold, he still hadn’t arrived, so we phoned again and were told he’d call us.
He then took another 15 minutes to arrive!
So by the time we got our car, we’d been waiting over an hour, most of which in the cold!
The waiting was bad enough, but the poor communication was worse!
Had they said at the start that it was a busy time and you’d be an hour, we’d have been annoyed, but less than standing in the cold for over half an hour!
I know it’s a very inexpensive company, but better communication would go a long way!
(Reading other reviews, it looks like we got off lightly!)

I have used your meet and greet services many times and have been generally very happy with the service, Always Recommended

I would never ever use them again. Just to paint the picture. You and your wife are both disabled and in your 70's. You phone as directed 30 minutes before arriving at Terminal 3 level 4 at London Heathrow. When you arrive you see other companies with a representative there to greet you. But nobody from we deal meet and greet. So you phone them, and you phone them again, a total of 21 times. It is then obvious they are not going to turn up. But you have a plane to catch, what do you do. You ask one of the 3 agents who are there for other reputable companies if they can help you. One says sorry we are fully booked. The next one says yes but it will cost you £160 in cash. We don't carry this amount of cash with us, so on our return overnight across the Atlantic, tired, weary we have to go to a cashpoint. The first two don't work. The third did - (but did it clone our cards?????). So now you know BEWARE OF THE NASTY PEOPLE AT ALL COSTS.

Car was picked up late, very late, was looking at other parking options in a panic. A young lad turned up at the last minute.
On collection found front offside corner damaged and steering defective. Complete steering system cost £1200 and bodywork £800, the telemetry in the car showed the steering failed 5 minutes after they collected out car. To crown it all, they stole the memory card from my dashcam to hide the evidence.
I have a full police report on the incident.
This company should NOT be in business, they showed no effort to settle the claim in spite of the evidence I had.
NEVER AGAIN.

Im still waiting for a refund. Many emails and messages sent no response.

This firm and their ilk do not have secure storage facilities. Therefore you have no idea where your car will actually be once you hand over the keys, but you can get a clue where it was once you get it back.

Thick mud on the wheels, body and interior means it was parked in a field, either rented for a nominal fee from a farmer or just waste land that they have found.

Obvious signs of keying (scratches down the sides of the car and elsewhere) usually means it has been parked on a residential street, unmonitored private parking or a pub car park. Residents mistakenly assume that the car dumped in front of their house, taking up their parking space and sometimes blocking driveways, has been left there by the owner and, as punishment vandalise them.

Street parking is usually the cause of mysterious accident damage as well, caused by someone bumping into your car when parking or passing. Even if the third party leaves their details the parking company will throw these away, as it is not in their interests to put you in touch with someone who can tell you where they left your vehicle.

Unlike the genuine airport M&G company, these firms do not take digital scans or pics of your car on collection, so on return you have no way of proving that the damage was not pre-existing.

PLANE LANDED AT HEATHROW YESTERDAY FROM NEW YORK AT 7.05AM , RANG COMPANY FOR MY CAR TOLD 45 MIN WAIT, AFTER 15 PHONE CALLS, NOT INCLUDING THE CALLS WHEN THE DRIVER HUNG UP ON US WE EVENTUALLY GOT THE CAR BACK AT 11.30AM...AVOID AT ALL COST, WE HAD TO GET THE POLICE INVOLVED IN ORDER TO GET THE CAR BACK...ABSOLUTE JOKE..THE COMPANY SUB LETS TO ANOTHER COMPANY AND THEY ARE BEYOND USELESS..THIS COMPANY SHOULD BE SHUT DOWN

If I could leave a less than zero report for this company I would. I waited for 90 min in the pouring rain for them to arrive. They never showed up. I was going to miss my flight so the man told me to leave my car at the meet and greet part of the terminal parking and leave the keys in the glove box. I had paid over £1000 for my flight not to mention the money for hotels etc so I had no choice but to trust him. They never picked up my car and never answered the phone after that. I was in America in bits crying thinking they had stolen my car. I couldn't get a hold of anyone. Finally Heathrow was able to confirm the car was there but I had to pay over £600 in parking fees!!!!! Also this company still hasn't refunded my money for the meet and greet that never happend. The people at Heathrow said that companies like this prey on the half term holidays and more people travelling to take advantage and scam people. Avoid at ALL COST

Not at the airport. They wait for a call and take up to one hour to collect the car.

On return there was no response to the number given on their instruction letter. No available office number. No other number given. It was nearly 2 hours for a driver to arrive which added to our long travelling time. We texted the number given to us because the message box was full, indicating that other customers had the same awful experience.

DO NOT USE - Never have I used a company so incompetant, useless and rude. Had to wait 40 mins for them to pick up the car at departure and then had to pay the parking ticket for them to take it. Was told to ring up on my return when I had my baggage which I did and was told 45mins an hour and a half later and after several phone calls to someone very rude who obviously has no concept of either customer service or "Meet and Greet" I eventually got my car. They are an obonomation and should be stopped from trading. STEER WELL CLEAR.

DON’T USE! I wish I had read the reviews. They say phone 30 mins before you get to the Airport, if you foolishly use this company phone at least 1.5hrs before drop off! They ask you to meet them at drop off where we waited 50 mins not Level 3 (obviously they say the car park to make them seem professional). Various phone calls we’re made to see where they were, apparently the driver was walking from terminal 2 to 3, walking from the main car park, stuck in traffic or they had to get another driver! I then read the reviews which said the same thing was happening on return so we phoned the moment the plane landed and told they would be with us in 45 minutes, by the time we got got off the plane, coached to terminal, passport, baggage and customs the car arrived 10 mins later (1hr). Never again but then I guess you get what you pay for! Lesson learnt!

Terrible service and terrible attitude on the phone. Called half an hour before dropping the car off as requested - then had to wait 20 minutes outside the terminal for someone to collect it - made no examination of the car before taking it away.
On returning I called when we had our bags, as requested, they said the car would be 30minutes - we already had our bags so we were out of the airport in 5! After 30minutes I called and thay said it would be another 10, after another 10 I called they said they'd call back. After another 10 the car arrived. It had clearly been in a field, the wheels and arches were covered in mud as was the drivers football, carpet and door.
The odometer showed that the car had done 31 miles - so presumably they are parking them in a field further from the airport than I live.
Appalling waste of money and time, plus I now need to clean the car.
Never again

Worst airport experience ever. Paid on line received confirmation .. followed instructions .. no one came to pick up the car. The company they passed the job onto claim they did not get my booking. Forced to pay cash to the puck up driver. On return to the uk waited 1.5 for the car to be returned . Kept saying 20 mins.
I have contacted we deal meet and greet numerous time they fob me of and never call back .. now £80.00 out of pocket. Avoid avoid avoid

Like so many others I had an awful experience with Central Airport Parking and the money takers We Deal Meet And Greet. AVOID at all costs they are not to be trusted with your car! from the rude guy that you call to collect your car, the long wait (in my case 3.5 hours and I gave up listening to obvious excuses and got a lift home). I then received the car back in the drop off area with very deliberate scratches down both sides. As you might of guessed neither We Deal Meet and Greet or Central Airport parking want to help. These guys are nothing short of cowboy criminals. Do your research and book elsewhere....

This company needs to be shut down! Unprofessional, rude & aggressive!! Made me, my wife, 5 month baby & 70 year old mother wait in the cold for 45min – was told they didn't know when my car would be returned, when it did it went to the wrong floor, parking ticket (which I also had to pay for) was thrown at me and I was sworn at - I almost called the police!!! AVOID!!

lost our keys and wont pay for them to be replaced with Nissan issued keys.

The company is beyond a joke and trading standards should shut them down immediately. The company has several CCJ's and has a poor credit rating so if there is any justice in the world, they will cease trading soon enough....only problem is they will re-form under a different name and start scamming people all over again.

Here is a company that does not deliver on the very basis of their name - meet and greet . Not only were they 3 hours late, but they were rude on the phone, then rushed on handover. For a UK company providing a service, this is pants. To top it all, they have the audacity to include in their comms "Please note Easy Meet and Greet is a budget brand. The service will be provided by Central Airport Parking Ltd. As Agent We Deal Meet and Greet will not be responsible for any issues you may encounter with the service." THEY ARE TOTALLY RESPONSIBLE!

Rang meet and greet when half an hour away as instructed. Gave name, terminal, make of car and we were then cut off but had given plenty of info for them. Arrived at airport. No sign of driver. Rang and was told he was 10 minutes away. Rang again after 15 minutes and was told quite rudely he was 30 minutes away. He arrived 30 minutes later having rung to ask us to get airport parking ticket (£7.80) which would be reimbursed. We are still waiting despite regular email requests. Had similar problems on our return with another 40 minute wait for the car. First and definitely last time we use this lot. Car was returned in good condition but all the controls, radio station and seat position had been greatly altered.

Poor service when I wanted back on my return from abroad. I had to wait 30 minutes for my car. I phoned after 25 mins to be told the car was delayed in traffic. I suspect that’s their stock answer. When the car did arrive it was still cold, it couldn’t have been driven far or long. The driver hardly waited a minute. He handed me my keys and the parking ticket and shot off. When I drove off I soon realised the something was wrong with the car, it was sluggish and the cruise control didn’t work. I guess some how they had put the car in one of its safe modes The next day they asked for feedback. I gave it and asked if they had received it. They said it was on their website. I couldn’t find it so I am using Trustpilot to try and warn others about this company.

Shocking service from this company - my husband had to be collected by me because couldn't deliver his car back to him within a 3 HOUR time period because he had accidentally booked for pick up the following day. The guy was extremely rude to him and my husband was exhausted after a very long flight sat waiting for call backs which he never got.
THEN.... hes gone back today to collect the car and it has been vandalised with scratches on BOTH SIDES of the car so where ON EARTH have they parked my car for this to happen? Certinaly not an off street secure parking lot. We are going to check the mileage too.