www.wedealmeetandgreet.co.uk Reviews 

611
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Terrible experience and I felt like an idiot just minutes after I booked, as all the “good” reviews were on the booking platform. This is clearly a scam. I cancelled immediately (having taken out thei... See more

Company replied

Rated 1 out of 5 stars

Took 45-50 minutes to deliver car even though airport wasn’t busy , then had to pay £4 exit fee at barrier which we’d already paid to the guy who collected the car. Booking form doesn’t tell you waiti... See more

Rated 1 out of 5 stars

Two flights cancelled - they do not answer the phone or respond to emails. They say no refunds even though its says 'cancellation protection - yes' on the Booking Confirmation Receipt. Companies like... See more

Rated 1 out of 5 stars

lost our keys and wont pay for them to be replaced with Nissan issued keys. The company is beyond a joke and trading standards should shut them down immediately. The company has several CCJ's and h... See more

Company details

  1. Vehicles & Transportation

Written by the company

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TrustScore 1 out of 5

611 reviews

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(611)

1 review in the last 12 months

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Rated 1 out of 5 stars

Shocking experience

Shocking experience, absolute con I had to book with another company after arriving at airport when We Deal rep nowhere in sight to collect car key. Driver ( not a chauffeur as promised, but a scruffy young guy who hardly spoke English) eventually turned up 40 mins later, by which time I was in danger of missing flight and had no option but to book another company on site.He said he knew nothing about booking etc, and that I had to pay car park exit ticket, contrary to info provided on booking.

I spoke to their office on phone, but they were extremely rude, and said they wouldn't refund my money.

Apparently, a driver for this company had a fight with a customer earlier that day.

I wish I'd read the reviews before booking.Steer clear of these people, you really don't want them looking after your car!

January 26, 2020
Unprompted review
Rated 5 out of 5 stars

Procedure was good

Email procedure was good, However the car matt was dirty which they offer me money to clean the car. So happy with the service

January 7, 2020
Unprompted review
Rated 1 out of 5 stars

!!!!ZENITH PARKING LTD AVOID AT ALL COSTS THROUGH WE DEAL MEET AND GREET!!!!!!!

!!!!ZENITH PARKING LTD. AVOID AT ALL COSTS!!!!

THIS IS NOT AN AIRPORT APPROVED COMPANY!

This is a third party company that we booked through WE DEAL MEET AND GREET.

Their so called ‘employee’s’ aren’t dressed in ANY kind of uniform, no ID, no paperwork and were ‘unable to find our booking’ at first. We’re told we should have called 30 minutes before our arrival. We weren’t made aware of this and our parking arrangements with them were booked months in advance!

After questions such as ‘where are you taking our car’ and ‘how will you return our car to us when we return’ They were unable to answer these questions directly and we were told it would be taken to an ‘external compound’. Lol, on your bike mate.

We waited over an hour for this bloke to arrive, in this time we were already getting quotes from other reputable companies. The man went as far as FINDING our car on our way out after we deciding this was a HELL NO and tapped on the drivers side window. Unprofessional.

We ended up finding a LEGITIMATE and REPUTABLE service that we needed for a lesser cost that gave us far more piece of mind and the security we were looking and WILLING TO PAY FOR.

If you want to miss your flight and have your car wrecked, this is the company for you. And for absolute cherry on top of this sh... storm sundae, we had to PAY to get our car out of Heathrow’s Terminal 3 car park, this charge was over £7. The longer you are parked there waiting for this cowboy company, the more money you will have to pay! If it wasn’t for the other reputable company’s educating us on this, we wouldn’t have known. This company needs to be closed down to stop these clowns from taking advantage of hard working individuals.

My advice to you, take a look at Purple Parking Meet and Greet or Purple Parking Park and Ride, particularly if you’re departing from Heathrow Terminal 3. They charged us £18.95 for 8 days v.s £45 from the sorry excuse of a company that’s called Zenith Parking LTD.

The End.

December 31, 2019
Unprompted review
Rated 1 out of 5 stars

I wish I would have read the reviews on…

I wish I would have read the reviews on trust pilot prior to booking with this company.
They should be closed down in my opinion!!!.
I have never ever been sworn at in my life by a supplier but this obnoxious agent of theirs swore at me twice and also told me to if I wanted to cancel the booking and started to walk off. He knew he had me by the short and curlies as where would I go at this last minute.
I bit my tongue and gave him the car.
Furthermore their email says pick up is from inside the parking terminal and when I mentioned I had paid for this, he went on another abusive rant!!!
I wish there was a no star that one could give but if anyone is reading this review, please for God's sake AVOID THIS COMPANY AT ALL COSTS. You have been warned.
I would rather have paid more and got a more professional outfit then this band of misfits.
I am just grateful that I told my family to proceed into the terminal to start the check in process as my youngest is a 9 year old daughter and I know for a fact that she would have broken down considering the brute force and language the supposed chauffer was using.
Once again, AVOID AT ALL COSTS PLEASE!!!!

December 30, 2019
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company, do not use! They tell you to call them 30 mins from Heathrow, but kept getting a msg saying they were closed. When we finally got speak to someone, they lied and said they would be a few minutes. Even though we arrived at exactly the time we told them, they kept us waiting so long, that we almost missed our flight. It was very early in the morning & the traffic was light. As I type this, they have keep us waiting more than an hour and a halt for our car. It’s hard to get through on the phone and when you speak to someone they keep lying and say they will only be a few minutes. Would be no stars if that were possible.

December 20, 2019
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs
Booked for Bristol airport, didn’t even show up!! , had to park in the airport parking as ran out of time , cost me £128.00 in total ( 3 times the original amount) . Not even an apology, so angry !!

December 11, 2019
Unprompted review
Rated 1 out of 5 stars

Took 45-50 minutes to deliver car even…

Took 45-50 minutes to deliver car even though airport wasn’t busy , then had to pay £4 exit fee at barrier which we’d already paid to the guy who collected the car. Booking form doesn’t tell you waiting time till after you’ve booked and then only says 25-30 mins, which is unacceptable compared to other companies anyway. No uniforms as stated also. The claim they are only agents for whichever company actually carry out the service but that is no excuse

December 11, 2019
Unprompted review
Rated 1 out of 5 stars

We were left waiting half hour on drop…

We were left waiting half hour on drop off and had to pay for.that parking at airport when they were late then just over an hour on return and we're trying to.meet us upstairs in the area where you get 80 fine. Would have been better off paying less and long term bus in

December 11, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT DEAL WITH THIS COMPANY

DO NOT DEAL WITH THIS COMPANY. We had parking booked and paid for however no one answered our 20 phones calls on the morning as we were on way to the airport and when we arrived no one was there to meet us and no other companies had heard of them. We then had to purchase parking with another company at an inflated price. Took them nearly a week for them to acknowledge my complaint and then basically said I was lying and questioned whether or not I has even called them. They are scammers

December 5, 2019
Unprompted review
Rated 1 out of 5 stars

Never ever use this company for parking!

We flew to Greece at the beginning of September & due to the BA strike we had the change the day we flew back. When dropping off the car I was charged an additional £15.00 for this. I paid the the guy £20.00, but he didn't have any change & said he would leave £5.00 in the car on our return. Needless to say there was no money left & the guy dropping it off said he didn't have any either. I contacted the company on 5 occasions. Each time they said they would reimburse the money & on the 3rd occasion they said they would now increase it to £10.00 for the inconvenience, but still no refund was forthcoming. On the 4th occasion I was met by a volley of abuse. I then tried their head office & sent an email as requested. As I still received no refund I called back today & was told that the money was left in the car & no refund will be issued. Beware!

November 26, 2019
Unprompted review
Rated 1 out of 5 stars

Wish I had read the reviews

Arrived back into LHR terminal 3 at 0500. Told to call after picking up bags, so phone at 0509. I'm told it's a 20-25 minute wait. A little annoyed, as it's meant to be a meet and greet - the service is even in the name of the business.

I wait.... And wait.... AND WAIT. After 45 mins I call again. Told another 6-7 mins.

I wait more. After a full hour, I call again. My call is rejected 6 times before he picks up. I'm then told "ok, I'll call your driver and call you back, but don't bother me again because I'm with clients". I very nearly lose it, but tell him to get me my car back or I will call the police and tell them it's stolen.

Car finally turns up after AN HOUR AND TWENTY MINUTES.

I don't think I'll ever use a meet and greet service again.

DO NOT USE THIS COMPANY.

November 26, 2019
Unprompted review
Rated 1 out of 5 stars

Booked we deal meet and greet for oarking

Booked we deal meet and greet for Heathrow. On the day contacted them to ask if I could arrive early. I was told to contact them when I arrived but there might be a short wait. I agreed with this. On arrival I contacted them and was told the driver would be with me shortly. I had the same reply for the next 4 phone calls. When the driver eventually arrived he was actually late for my original time. I was waiting in total for 1 hour and 25 mins. I also had to pay £12.00 parking which I was told would be "sorted out" and no need to worry. When the driver arrived he claimed to have no cash or card. I have emailed we deal and after 4 weeks had no reply or acknowledgement. If they had told me I could not arrive early I would have made other arrangements. Poor service, lies on the phone and no after service at all.

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

We were very happy

I had used previously at Heathrow and was happy so I booked again at Stansted. I then saw bad reviews so I was worried but I am pleased to say we received an excellent service. Friendly staff and the car was collected and delivered back swiftly. The car was in the same condition as when we left it. You do have to pay a car park exit charge on arrival to the driver but that is clearly stated when you book. I will definitely use them again.

November 22, 2019
Unprompted review
Rated 1 out of 5 stars

Collection Service

Collection Service: Shocking.
-Telephone the company 54 times between arriving/landing and receiving my car.
-Total waiting time to receive my vehicle = 1 hour 20 minutes.
-Service over the telephone: Very rude men answering and not divulging their name. Dishonest in regards to when the vehicle will arrive. Failure to reply to answer phone message.
-Lied about delivery time over the phone. Told me the vehicle would be with me by 0745 but then when the driver arrived at 0820 he told me he hadn't even collected it by 0745.
-Absolutely awful service. I don't typically write reviews though I am writing this as I would NEVER want for a fellow person to have to go through the ordeal I did. Totally unacceptable for such companies to be allowed to operate in any functional society.

November 18, 2019
Unprompted review

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