I called as I am moving house. Excellent service. No break in my sevice. Uninstalled and installed at new address on the same day. Thank you.
Company replied
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See what reviewers are saying
Application is a pice of cake. Customer service was superb. If there’s a catch.... I haven’t found it yet. It might be a bit more expensive than the larger companies, but there’s no contract and no h... See more
Company replied
I haven't actually used them as I cancelled within my 14 day cooling-off period (as I'm moving earlier than initially planned). However, I still wanted to give a positive review from my experience. Th... See more
Company replied
Only giving a star because I have too otherwise it would be no stars . I cancelled weekly broadband and a year later they are still asking for money the reason we cancelled was because the service was... See more
Company replied
Company details
- Internet Service Provider
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
Written by the company
Set up in partnership with Bright House, Weekly Broadband is proud to be the first UK provider to offer weekly, fortnightly as well as monthly payments. With no long term contracts, no installation fees, no cancellation fees and no credit checks, we are dedicated to offering flexibility to all our customers.
Weekly Broadband FREE Installation
Written by the company
- Free Installation to all our customers!
- We are pleased to announce that we are currently offering free installation on all of our packages! Simply pick your package, then your payment options and we will take care of the rest!
Easy Payments Guaranteed
Whether you want to pay weekly, fortnightly or monthly... We guarantee our unique easy payments
Do you want to have freedom to choose when and how ofter you would like to pay? Well Weekly Broadband is the UK's first pay weekly and fortnightly broadband provider. We guarantee complete flexibility with our packages to all our customers.
Contact info
8 Piries Place, RH12 1EH, Horsham, West Sussex, United Kingdom
- 0800 088 4166
- sales@weeklybroadband.co.uk
- www.weeklybroadband.co.uk
4.4
Excellent
77 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I BELIEVE THAT THIS BROAD BAND WILL BE…
I BELIEVE THAT THIS BROAD BAND WILL BE SO GOOD FOR ME AND CHEAP
September 28, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your excellent feedback!
Charlotte
good service, excellent network
smooth communication, easy installation process. although, initial communication on dates of installation and initial payments is not clear.
September 18, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your excellent feedback!
Charlotte
Application is a pice of cake
Application is a pice of cake. Customer service was superb. If there’s a catch.... I haven’t found it yet. It might be a bit more expensive than the larger companies, but there’s no contract and no hefty fees for leaving early and, best of all, it’s a weekly rolling payment schedule.
Perfect.
September 5, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your excellent review!
Shaheen
Exerlant service
August 28, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for you great review!
Shaheen
Fantastic service and great customer…
Fantastic service and great customer care
August 6, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your 5* review!
Charlotte
Reply from Weekly Broadband
Hello,
Thank you for your 5* review!
Charlotte
Excellent service
Excellent service, been with them a few years now for a few things and just joined Broadband and been kept in the know the whole time.
July 16, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your fantastic feedback!
Charlotte
great service
June 24, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your 5* review!
Charlotte
Perfect homes is one off the best I…
Perfect homes is one off the best I have used they are eager too help and have been very helpful friendly staff and great customer service I’m looking forward to buying more items soon
June 9, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your great feedback!
Charlotte
Very fast service
June 9, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your 5* review!
Charlotte
Extremely great broadband speed and…
Extremely great broadband speed and access length. I would 100% recommended changing internet providers to perfecthomes, great prices and helpful customer service.
June 2, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your excellent feedback!
Charlotte
What an excellent service they provide…
What an excellent service they provide totally reliable and pleasant to deal with uk customer so much easier to talk to and explain things. Would highly reccomend and I personally find it easier with the weekly payment
April 14, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your great feedback!
Charlotte
Poor service
Poor service, the staff are rude and wouldn't recommend anyone going with them. My broadband gone down twice now and they don't rush to get it sorted either. I've gone two weeks at a time without any Internet and they make excuses up. The staff aren't understanded at all and everytime I phone they don't want to help. I do regret going with this company, probably only had Internet for a month since we been with them and that saying something. They treat there customers like dirt and staff need training on how to be nice on the phone. Definitely don't go with this company if your looking for broadband, go elsewhere...... Such a poor service, rude staff and awful company.
April 10, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for taking time to leave your feedback, I'm sorry for the experience you have had whilst using the services with us.
I have sent a direct message to you for more information so we can look into this for you from a technical side but most importantly a customer service side.
I look forward to hearing from you.
Charlotte
Reply from Weekly Broadband
Hello,
Thank you for your great feedback!
Charlotte
Fantastic service very helpful friendly…
Fantastic service very helpful friendly customer service
March 18, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your fantastic feedback!
Charlotte
I love perfect home they are reliable…
I love perfect home they are reliable friendly n excellent services would recommend my family n friends
March 17, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your lovely feedback!
Charlotte
Reply from Weekly Broadband
Hello,
Thank you for your 5* review!
Charlotte
Customer support team was very much…
Customer support team was very much appreciated and they were very helpful A +++++++++
February 25, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your fantastic feedback!
Charlotte
The service online was very easy to use…
The service online was very easy to use they answered all my queries in excellent time and the products are of great quality and excellent price
February 17, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your great feedback!
Charlotte
Joined not started yet
February 17, 2020
Unprompted review
Reply from Weekly Broadband
Hello,
Thank you for your 5* review!
Charlotte
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