Weekly Broadband Reviews 

Easy application, quick response and quick setup date

Was quoted 3 1/2 weeks wait for an engineer setup wait, after initially beig told 2 weeks when ordering, as a result and an inability to wait i cancelled the order and was told first payment of £9.99 would be refunded within 14 days, 3 months 2 days later i finally recieved my refund after correspondences here (this is the only reason ive gone from a 1 to 3 star review), i had done eveything to get this refund for months, even expressed my concerns of scamming to a customer service agent and recorded the call as proof, was told i was not being scammed and was promised the refund that eventually came 3 MONTHS LATER!!!

And this is after 3 1 hour+ conversations were in i was generally just hung up on, due to shocking customer service.

But on the flip side at least reviewing here with an initial 1 star review eventually got me my refund 3 months later, and therefore thanks to that 1 agent getting in touch and resolving the issue for me (thank you Charlotte) i've moved my rating from 1 star to 3, because frankly there was to much hassle prior to rate (less than)perfectbrodaband any higher than that.

Zero customer service unless you are setting up a new account, you will have to wait over an hour for an answer on any other line, I tested this theory several times and always the same, they don't care about current customers, only new ones. They knocked back my start date by a week but kept charging me, they have cut me off for less than £1 which was their mistake not mine, they took the wrong amount and now that I'm leaving to join another company they want 4 weeks off me even though when signing up it clearly states this sort of thing doesn't happen with them, avoid at all costs, price is also far to high for what they offer!

This internet is cheap and reliable and can be used for all devices without crashing and lagging

Outstanding customer service very helpful and polite excellent company better than other internet providers I've been with before and more better and affordable as well

The name says it all..
PERFECT

Excellent company great customer service skills

Great service, easy to setup and manage your account, would recommend for those that do not want to be stuck on contracts

This is a excellent Internet provider and its great you can pay weekly

Very good am happy with what I have

My son provided a review for me but weeklybroadband has it taken off. Typical of their bullying tactics..we were on holiday and they didn't allow us time to reply (we did not want them disrupting that as well as our home life) ..... I was supplied with broadband and line rental with weekly broadband and not only did they take 5 extra weekly payments after the new company took over, but they harassed me with phone calls and emails to demand another 4 payments months later, threatening to cut me off of a service I was no longer with! Their website and advertising seems to suggest that there is no contract and it is easy to come and go but this not the case in my situation.... and they take payments directly from your credit/debit card so it is difficult to stop them unless you cancel your card. Beware....

I have not been near electronics due to ill health and other problems which is why my response is late Disappointed seems talking to my voicemail that you customer service says it's all sorted out which it isn't and the fact the customer service phones they leave personal information on my voicemail and there have been a few times I have nearly lost my phone and for another I am hardly near my phone one when I'm volunteering my phone is away in the bottom of my bag which it locked away and to that is a breach of data protection