Wellers Auctions LtdReviews 

65
TrustScore 2.5 out of 5

2.7

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Rated 4 out of 5 stars

Traditional auction house operation but all general auctions are online only, so you are wholly dependent on the photo they put up of the item for sale. Descriptions are concise but do flag the m... See more

Company replied

Rated 2 out of 5 stars

I’ve been purchasing items from WELLERS for approx last 9 months, and on a frequent basis for the last 7. When buying Descriptions are vague. Little information to go on. But I understand... See more

Rated 1 out of 5 stars

Appalling. Won lots on an auction at Christmas. Told could collect pn 8th January yet no one would answer phones to confirm this. Turned up to collect on the 8th only to be told by the storage company... See more

Company replied

Rated 1 out of 5 stars

I haven't been a customer of Wellers in years after a truly awful experience. I won an expensive art glass bowl having been given a 'good condition' report on it, and traveled from Newcastle upon T... See more

Company replied

Company details

  1. Auction House
  2. Online Auction Service

Written by the company

Based in the heart of Surrey, Wellers Auctions Ltd, an Auction House with a wealth of experience bring to you an exciting array of weekly & monthly auctions via live and timed auction platforms. You can bid in all our latest auctions, live in the room or online via the Internet. Our auctions include, weekly General Auctions as well as off-site Architectural & Agricultural Auctions. We are proud to be one of the UK’s most diverse auction houses.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

65 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(65)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

An excellent company to do business with

This company really understands the meaning of customer service, an absolute pleasure to deal with (and they have great sales too!!)

May 20, 2021
Unprompted review
Wellers Auctions Ltd logo

Reply from Wellers Auctions Ltd

Hi Jenny,

Many thanks for this amazing review!

We hope you continue to enjoy our product offering and always love the buzz surrounding our auctions.

Many thanks,

The Wellers Team

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