Traditional auction house operation but all general auctions are online only, so you are wholly dependent on the photo they put up of the item for sale. Descriptions are concise but do flag the m... See more
Company replied
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Traditional auction house operation but all general auctions are online only, so you are wholly dependent on the photo they put up of the item for sale. Descriptions are concise but do flag the m... See more
Company replied
I’ve been purchasing items from WELLERS for approx last 9 months, and on a frequent basis for the last 7. When buying Descriptions are vague. Little information to go on. But I understand... See more
Appalling. Won lots on an auction at Christmas. Told could collect pn 8th January yet no one would answer phones to confirm this. Turned up to collect on the 8th only to be told by the storage company... See more
Company replied
I haven't been a customer of Wellers in years after a truly awful experience. I won an expensive art glass bowl having been given a 'good condition' report on it, and traveled from Newcastle upon T... See more
Company replied
Based in the heart of Surrey, Wellers Auctions Ltd, an Auction House with a wealth of experience bring to you an exciting array of weekly & monthly auctions via live and timed auction platforms. You can bid in all our latest auctions, live in the room or online via the Internet. Our auctions include, weekly General Auctions as well as off-site Architectural & Agricultural Auctions. We are proud to be one of the UK’s most diverse auction houses.
Bedford Road, GU1 4SJ, Guildford, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 month
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This company really understands the meaning of customer service, an absolute pleasure to deal with (and they have great sales too!!)

Reply from Wellers Auctions Ltd
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