Wellnesswag Reviews 

156
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process of obtaining their ESA letters to be very easy, straightforward, and hassle-free. Many people appreciated the quick turnaround times, often receiving their documents much faster than expected. The service is frequently described as efficient and seamless, with reviewers highlighting the excellent customer service and the helpful, knowledgeable staff who made the experience comfortable and supportive. However, some customers also noted issues with customer service. A few people reported that the support was unhelpful, slow, or difficult to communicate with, leading to frustration and delays in receiving their necessary documentation.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, ease, and professionalism,... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing it as exceptional, easy,... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's helpfulness, efficiency,... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, helpfulness, and... See more

Response time

Consumers are highly satisfied with the prompt response times, often receiving letters and documents within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I chose Wellness Wag for my ESA letter needs because they made the process so accessible and they have real mental health professionals that approve the letters. It’s affordable and easy to go through... See more

Rated 5 out of 5 stars

Crash is an absolute joy to have as part of my life and as my Emotional Support Animal during graduate school. He is loving, gentle, and incredibly well-behaved, making him the perfect companion both... See more

Rated 5 out of 5 stars

Wellness Wag made the whole process of getting my ESA letter so easy. The application was simple, and I didn’t feel rushed or judged when talking with the provider. They really listened and understood... See more

Rated 5 out of 5 stars

The entire process was so easy and straightforward! Everything was clearly explained, and I was able to complete the steps quickly without any hassle. The turnaround time was much faster than I expect... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(156)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

They were recommended to me by a friend…

They were recommended to me by a friend who used them. They made it super easy for me to register my cat as an ESA. Their response time is very quick and they are very efficient. Super happy with their services!

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

An Easy Experience!

Wellness Wag made it easy for me to secure ESA documents for my two cats so that they can live with me. I would definitely recommend using them for ESA letters!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 trustworthy and efficient

Wellness wag was efficient in helping me get an updated ESA letter for my ESA service animal for my apartment complex. I was able to have the document ready the very same day. It was professionally written and thorough. If it hadn’t been for them I wouldn’t have been able to keep my Daisy.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick and affordable! I got esa letter for my two fur babies who are my world while I was moving into a different apartment which required documents for my pets. Saves money on not paying the deposit and having the babies as my emotional support.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Wellness Wag is awesome

Wellness Wag is awesome! I needed my letter quickly for a move in and received it within 24 hours. No hassle. Wonderful customer service and communication. Highly recommend. Thank you!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Crash is an absolute joy to have as…

Crash is an absolute joy to have as part of my life and as my Emotional Support Animal during graduate school. He is loving, gentle, and incredibly well-behaved, making him the perfect companion both at home and out on walks. Crash is friendly with people and other dogs, and his calm, sweet nature always brightens the day of anyone who meets him.
He has been a source of comfort and motivation for me through the challenges of graduate school, and I couldn’t ask for a better ESA. His loyalty, playful spirit, and affectionate personality make him truly one of a kind. I’m so grateful for the positive energy and unconditional love Crash brings into my life every single day.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

So easy!

Very easy process. Answered some questions and gave my info. Took less than a week for an answer and for my letter. Worked perfectly for getting my pets into our new apartment. Would recommend to anyone

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot praise Wellness Wag enough

I cannot praise Wellness Wag enough - simple and supportive - they help take the stress out of being a human with an “invisible disability” and made sure I had everything I needed to register my Cat as the Emotional Support Animal that he is. Additionally, I found them to be one of the most affordable options and trust them so much that I continue to subscribe yearly to ensure I am never without support. Wellness Wag made it easy to speak with a doctor and get the documentation needed so that I can live a happier, healthier, and supported life!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent legitimate service

Excellent service, so easy to sign up and get my ESA letter. I thought it was too good to be true but then it showed up quickly and was accepted by my property manager without issue

July 19, 2025
Unprompted review

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