Welovestreet Reviews 

279
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were let down by their experience overall. Many customers found products, particularly shirts, did not match advertised descriptions, often lacking promised stretch and arriving with poor quality fabric. Reviewers frequently reported significant sizing issues, with items being too small or incorrectly sized compared to provided charts. Additionally, people experienced extremely long delivery times, with some orders taking months to arrive or never being received. Customers consistently reported poor or non-existent customer service, with emails often going unanswered and support being unhelpful in resolving issues. Many people also found the return policy frustrating, as the company often refused refunds, insisted on exchanges, or required customers to pay for return shipping.

What people talk about most

Product

Customers consistently note negative experiences with product quality, often receiving items that are cheap,... See more

Quality

Reviewers highlight negative aspects of quality, with many feeling misled due to items being cheap, baggy,... See more

Order

Customers had negative experiences with order, citing significant delays, with some orders taking two to four... See more

Return policy

People report negative experiences with the return policy, with many stating that the company does not accept... See more

Customer service

Clients share negative opinions on customer service, with many reviewers describing it as unhelpful, slow to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total Scam business avoid like the plague. Would give a ZERO if possible. Products differ in price and the do not accept returns and will not refund. In total breach of Consumer Rights and Consume... See more

Rated 1 out of 5 stars

Shirts nothing like advertised. Not stretchy at all, sleeves not long enough, and shipping was awful. Don’t buy, this is another one of those internet scams, makes you long for box stores where you ca... See more

Rated 1 out of 5 stars

I ordered 5 large stretchy shirts as seen in there advertising they looked good. Ut when they eventually arrived there were nothing like what i had seen in there Web page .these shirts they sent was... See more

Rated 1 out of 5 stars

After finally getting my order, with very poor customer service in-between, I was not surprised to find it was all the wrong size, given the other reviews I had read since. My biggest regret w... See more


Company details

  1. Clothing Store

Written by the company

Premium streetwear brand that gives you the possibility to stand out from the crowd and to express yourselves without breaking your wallet.


Contact info

1.1

Bad

TrustScore 1 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(279)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Got my shirt

Got my shirt, Looks swaggy. Shipping took long so im taking the star off. Great customer service btw<3

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Truly the best customer service…

Truly the best customer service experience I've had anywhere, not only they resent me my missed items free of charge but let me keep the item that was sent by mistake. Needless to say I will be coming back for more.

July 20, 2022
Unprompted review
Rated 4 out of 5 stars

I give 5/5 stars for customer service

I give 5/5 stars for customer service. Violet from their team help me until the end to resolve an issue. Unfortunately, 8/15 days delivery shipping is not correct. I think it would depend on where you live. Living in Canada, I had to wait more than a month to get my package.

July 13, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE

I should have read some of these reviews before ordering. I had a similar experience as many of the other people that ordered. They sent me the incorrect size and claimed it was the correct size. It was NOT. They replied to my first email and nothing after that. I call and email every day with no reply. And you cannot return anything unless they give you return info which they aren't doing. This is the worst customer service I've experienced. What company just randomly sends you what size they think you wanted? DO NOT BUY FROM THIS COMPANY, unless you want to roll the dice with what size they want to send you.

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

My second purchase from these guys!

My second purchase from these guys and I will keep buying. Love the look and how comfortable the pants are! I've even exchanged with these guys and they're respectful, a little slow but still good.

June 24, 2022
Unprompted review
Rated 3 out of 5 stars

Somewhat happy from what I got.

I ordered 2 items from their website and it turns out good. The quality is not so much but I like the style. The size is different from what I ordered, but its good thing that it fits me. Other thing I like about them is that their customer service is very friendly and they answer your problems right away. Superb customer service!

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

The sale must go on

Little disclaimer, this is purely a rating to their customer service. To that I only have two words, friendly and cooperative. I had issues with the items I wanted to purchase, sometimes because of them being in high demand and some because of work issues. Yet, they were kind and kept me notified. On top of that gave me an offer to compensate for the inconvenience. In conclusion, amazing service.

April 14, 2022
Unprompted review
Rated 1 out of 5 stars

Poor quality and terrible unethical service

Very poor quality clothing looking very little like the website promised. Sought a refund and what a long story. For a $55 item it would have cost over $50 to return (!!) and no guarantee of a refund.

We kept being told to keep the hoodie we didn’t want like some sort of gift (??!) and if we paid another $20 we could get a t-shirt that was likely to be equally as crappy. Violet kept acting like she was doing us a huge favour. It was a long winded and terrible experience and in the end we gave up. My son was pretty disappointed as it was his birthday money.

This company is greedy and unethical. Avoid them at all costs.

April 10, 2022
Unprompted review
Rated 4 out of 5 stars

Happy Customer!

I ordered a sweater. ( a beautiful one ) when i had not received new updates i contacted them and they answered me right away, happily updating me on where/when my shipment would arrive. i highly suggest this company as it makes the cutest street attire. i received my sweater and it was beyond my standards! one happy customer!

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Soooo......

So I was a little skeptical but facts are facts. I spent almost 1k on gear from welovestreet and got....premium 100% fire quality products through and through. All of it was amazing no flaws, thank you guys for fulfilling my order, I even had ordered some shoes that were sold out and they replaced them with and even nice pair. Only complaint is I need more gear like this, more products to purchase different varieties, keep updating your catalog and I'll keep returning. Thanks guys!!

March 27, 2022
Unprompted review
Rated 5 out of 5 stars

I have purchased from this company…

I have purchased from this company before and have loved every single piece. Unfortunately, one of the items I recently purchased was sold out and one of their team members reached out to me and I am so appreciative of their customer service. I will continue buying from them, and will be happy to do so!

March 19, 2022
Unprompted review
Rated 5 out of 5 stars

Slight delay in shipping but they are…

Slight delay in shipping but they are were very communicative about everything beforehand and clothes feel like great quality look awesome and Violet Cruz was my support point of contact and was excellent at reaching back to me to clear up some misunderstandings i had.

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great product, fantastic customer service

Love the products and the customer service was great. I tend to get impatient and ask a lot of questions and Violet responded to every email patiently and professionally even when I was getting restless and antsy watching the tracking info - which isn't even in their control - but they kept answering my questions - even when I wasn't sure I was still gonna need/want the item. They did everything in their control and I am SO glad I didn't let my own impatients get the better of me - even tho the item was gonna be for something else initially I loved the item so much (sleeveless hoodie) I wear it everyday. And I will be getting another item from them.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

High quality, unique designs and exceptional Customer Service

I ordered several items for my college-age kids before and after the Holidays and could not have been happier. The quality was great and the styles are unique. I was worried before ordering, but everything was high quality and unique. We had a shipping issue that the company took care of right away and remained in contact. I had to return an item as well and they made it so easy and were on it! We will continue to purchase from this company and enjoy the unique hip designs.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome clothing line

Awesome clothing line! Well made and fits well. Customer service support also on par here as in quick response And assistance to my order. Highly recommended
JJO

February 9, 2022
Unprompted review

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